Trengo
Trengo : Reviews, Pricing, Features & Alternatives
$5.00
Trengo is a Sales Software. Price : $5 (free trial available). Review Trengo : Overview & Pricing
Trengo Overview : Features, Pricing, Reviews & Alternatives
Trengo is a Sales Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Trengo is listed as a Sales Software for companies and is used for Customer Service, Customer Engagement, Service Desk, Help Desk …
Trengo price starts from $ 5 per user and per month (free trial available).
Collaborative inbox for all communication channels.
Integrated inbox and robust chat support platform
What is Trengo ?
Trengo is an integrated inbox app that brings together inboxes from different social media and messaging platforms like WhatsApp, Messenger, Instagram, etc. on a single equipment platform. Having such a unified platform ensures that there are no delays in responding to any of the messages, and on the other hand, customers can stick to their preferred way of contacting the business. Businesses can add multiple users and teams to manage all inbox messages. Internal chat and tagging features allow you to share notes and comments between team members. The software also facilitates multiple live chat sessions on its platform so chat support managers can handle multiple clients at once. To ensure that customers are notified every time the chat support team sends a message, the built-in push notification module can be enabled. Support administrators can even call customers directly over the web through the platform’s internal call module. In addition to chat and calls, Trengo also allows businesses to easily create help desks, flobots, and chatbots. These plugins can be integrated into the original setups, freeing up to a certain extent the support team involved in customer queries. Businesses can also have unlimited agents, files and channels, quick responses, bulk actions, analytics, Zapier integration, APIs and much more. These plugins can be integrated into the original setups, freeing up to a certain extent the support team involved in customer queries. Businesses can also have unlimited agents, files and channels, quick responses, bulk actions, analytics, Zapier integration, APIs and much more. These plugins can be integrated into the original setups, freeing up to a certain extent the support team involved in customer queries. Businesses can also have unlimited agents, files and channels, quick responses, bulk actions, analytics, Zapier integration, APIs and much more.
Developer of an online social application designed to improve communication channels in a company. The company’s app streamlines email, social and WhatsApp messaging, calling and team inbox collaboration, giving businesses an innovative solution to communicate with their customers across all channels. communications and media through a shared inbox.
It’s a collaborative multi-channel team inbox that increases team productivity. Conversations from all channels can be accessed from a shared inbox where users can collaborate by assigning conversations, tagging users, and chatting internally.
One shared inbox for all customer contacts: email, website chat, Facebook Messenger, Twitter, voice and SMS.
Trengo Review : Pros & Cons
Pros & Cons
When it comes to finding the right Sales tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Trengo, and as you may have guessed from the title, this review will tell you more about Trengo’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Trengo Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Trengo Cons
– Con : Custom integrations can come at a price.
Trengo Features
Here is the list of the main features of this computer software :
– Social Media Integration
– @mentions
– Document Storage
– API
– Surveys & Feedback
– Alerts / Escalation
– Contract (SLA Management)
– Alerts/Notifications
– Alerts (Escalation)
– Auto-Responders
– Incident Management
– Automated Routing
– Multi-Channel Communication
– Call Center Management
– Customizable Branding
– Call Recording
– Known Issue Management
– Canned Responses
– Community Forums
– Chat/Messaging
Main function & Pro Features
– Social Media Integration
– @mentions
– Document Storage
– API
– Surveys & Feedback
– Alerts / Escalation
– Contract (SLA Management)
– Alerts/Notifications
– Alerts (Escalation)
– Auto-Responders
– Incident Management
– Automated Routing
– Multi-Channel Communication
– Call Center Management
– Customizable Branding
– Call Recording
– Known Issue Management
– Canned Responses
– Community Forums
– Chat/Messaging
Trengo Integrations
Trengo integrates with more than 35 applications & plugins like Magento, Zapier and Google Sheets (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Trengo integrations
– Slack
– Trello
– Gmail
– Mailchimp
– Asana
– Telegram
– Shopify
– Instagram
– HubSpot CRM
– Zapier
– Pipedrive
– Twitter
– Microsoft Outlook
– WooCommerce
– Slack
– Gmail
– Trello
– Asana
– Shopify
– HubSpot
Trengo Pricing
The Trengo pricing plan starts from $ 5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Trengo offers several pricing plans :
– Grow : $ 5,00 per user / per month
– Scale : $ 30,00 per user / per month
– Company : $ 41,00 per user / per month
– Enterprise : –
– Premium : –
| Grow | Scale | Company | Enterprise | Premium |
| $5,00 | $30,00 | $41,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Trengo Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 5,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Trengo is a cloud-based Sales platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
trengo is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Spanish, Dutch …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Trengo ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Carglass, Porsche, Seat, Ventura, BNP Paribas, Volkswagen, Audi …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Trengo Screenshots & Images : UI, dashboard …
Trengo Business Software Pricing
Trengo Features & Overview
Trengo Screenshot
Videos
Video #1
Video #2
Trengo Reviews
Here is our opinion on Trengo : this is an excellent sales software to advise .
Trengo User Reviews & Ratings
Online and customer reviews of Trengo software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,3/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 286 followers on LinkedIn
Your Customer Review on Trengo
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Trengo ? What is your likelihood to renew ?
FAQs
Why use a Sales Software ?
Commercial (Sales) software helps companies manage their sales cycle, thanks to the management of contacts and prospects, the management of proposals, the preparation of quotes, the conclusion of transactions. The solution automates sales procedures and helps measure key sales metrics such as conversion rate, bounce rate, and lead times.
According to various sources, most used business software are : Five9 (market share : 14,60%), HubSpot Sales (14,10%), Asset Bank (11,90%), DealerSocket (8,00%), NICE Performance Management (7,90%), IBM Sales Performance Management (5,70%), PandaDoc (2,60%), Velocify (2,30%), SalesLoft (2,20%), LinkedIn Sales Navigator (2,10%), Altify (1,80%), ClearSlide (1,50%), Speak2leads (1,50%), BrandMaker (1,40%), Allego (1,40%), CoreIMS (1,40%), Optymyze (1,40%), Mantis (1,10%), DiscoverOrg (1,10%), Qstream (1,10%)
Main functions are : Sales management, Sales force automation, Enabling sales, Sales forecasts and analyzes, Lead management, Contact management
Main characteristics are : Calculate Commissions, Online Commission Statement, Free Sales Commission Software, Hosted Sales Commissions, On-Demand Sales Commission Software, Online Sales Compensation, Pay for Performance, Saas, Sales Commission Automation, Incentive for sale on the web, Sales commission software for small businesses, Variable compensation, sales commission, sales representative, commission rates, sales representatives, representative software, representatives, sales tracking, reporting software on sales, program softwareaffiliate, saas commission accounting, hosted incentive management, marketing campaigns, performance tracking, Real-time content, Personal content channel for each user, Services, ifttt integration, presentation
Sales Software Average Price : from $ 0,30 to $ 590,00 with an average price of $ 231,09 . We have identified more than 3352 competitors on the market.
Sales Software Review
Company details
Developed by TRENGO, Inc. (@trengohq on Twitter)
HQ location : netherlands
Founded in 2015 by Igo Trampe
Total revenue : $657.3K
Fundings : $38.1M
Industry : B2B SaaS company
Software Category : Sales Software
Schema : SoftwareApplication > BusinessApplication
Tags : ticket office helpdesk | live chat | live chat app | live chat for website | live chat service | live chat services | live chat support | live support | live chat support software | Twitter integration …
Website : visit trengo.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Trengo is independent in order to highlight the strengths and weaknesses of this Sales Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Trengo Alternatives
If you’re understanding the drawbacks and you’re looking for a Trengo alternative, there are more than 333 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Trengo Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| TRENGO | $ | Per month / user | Yes |
| WATERMELON | $ | Per month / user | No |
| FRESHDESK | $15 | Per month / user | Yes |
| FRONT | $19 | Per month / user | Yes |
| MESSAGEBIRD | $50 | Per month / user | No |
| ZENDESK TALK | $9 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to Trengo
– LiveAgent
– Zendesk
– Front
– Bitrix24
– Zoho Desk
– Xactly Incent
– Oracle Incentive Compensation
– Iconixx
– QCommission
– Easy-Commission
Free Alternatives to Trengo
– Zoho Desk
– LiveAgent
– osTicket
SaaS alternatives
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Front : Front lets you collaborate with your team, stay productive, and use email and social media together. Currently available on Mac, Windows, Web and Mobile.
Respondly : Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient and coordinated conversations, saves communication costs and ultimately delights the consumer.
Missive : It is a complete email client for team collaboration and manages your shared inbox, assigns emails and chats.
GrexIt : GrexIt turns your email into a powerful collaboration tool. Shared labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared labels work from all email clients like Outlook, Thunderbird, iOS, Android, etc. – your shared labels would only appear as folders in those email clients.
You can also take a look at other business apps, like our Allbound review and our TaskRay review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Sales Software to find out which one is right for your needs. Discover how these Sales Software compare to Trengo when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
