Twilio
Twilio : Reviews, Pricing, Features & Alternatives
Free!
Twilio is a Messaging API tool. Price : $0 (free trial available). Review Twilio : Overview & Pricing
Twilio Overview : Features, Pricing, Reviews & Alternatives
Twilio is a Messaging API tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
Twilio is listed as a Messaging API and Development & API for companies and is used for Online Meeting, IVR, SMS Marketing, Text-To-Speech …
Twilio price starts from $ 0 per user and per month (free trial available).
Twilio is a cloud communications company that enables users to use standard web languages to create voice, VoIP, and SMS applications through a web API.
Voice and messaging for your web and mobile applications
What is Twilio ?
Twilio provides a powerful API for phone services that allows businesses to make and receive phone calls and send and receive text messages. It allows programmers to easily integrate various communication methods and use existing web development skills and code to solve communication problems.
It helps developers deal with messy telecommunications hardware and exposes a globally available cloud API that developers can interact with to create complex, intelligent communication systems.
Twilio is a web service API that allows you to use your existing web languages and skills to create voice and SMS applications. We are focused on creating a simple, powerful and paid communication platform that allows you to focus on what you do best.
Twilio offers developers a powerful API for phone services to make and receive phone calls, as well as send and receive text messages. Their product makes it easy for programmers to integrate various communication methods into their software and programs.
Twilio is a cloud communications (IaaS) company. Twilio enables software developers to programmatically make and receive phone calls and send and receive text messages using its web service APIs. Twilio services can be accessed over HTTP and are billed based on usage.
Twilio is a customer engagement platform that offers a set of channel APIs, serverless tools, and fully programmable solutions that can be quickly deployed. The vendor says that more than 10 million developers and 220,000 businesses worldwide use the Twilio customer engagement platform to build customer engagement apps that drive engagement with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer engagement platform, users can: Create a consistent experience across teams so customers can have a seamless conversation with the business. Access tools to build, deploy, iterate, and scale customer engagement apps. Build secure and compliant customer engagement apps for customers in over 180 countries. The vendor says that more than 10 million developers and 220,000 businesses worldwide use the Twilio customer engagement platform to build customer engagement apps that drive engagement with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can: 000 businesses around the world create customer interaction applications that enhance interaction with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can: 000 businesses around the world create customer interaction applications that enhance interaction with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can:
Twilio is a customer engagement platform that offers a set of channel APIs, serverless tools, and fully programmable solutions that can be quickly deployed. The vendor says that more than 10 million developers and 220,000 businesses worldwide use the Twilio customer engagement platform to build customer engagement apps that drive engagement with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer engagement platform, users can: Create a consistent experience across teams so customers can have a seamless conversation with the business. Access tools to build, deploy, iterate, and scale customer engagement apps. Build secure and compliant customer engagement apps for customers in over 180 countries. The vendor says that more than 10 million developers and 220,000 businesses worldwide use the Twilio customer engagement platform to build customer engagement apps that drive engagement with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can: 000 businesses around the world create customer interaction applications that enhance interaction with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can: 000 businesses around the world create customer interaction applications that enhance interaction with their customers. Common use cases include text marketing, interactive voice response (IVR) systems, alerts and notifications, and contact centers. With Twilio’s customer interaction platform, users can:
Twilio Review : Pros & Cons
Pros & Cons
When it comes to finding the right Messaging API tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Twilio, and as you may have guessed from the title, this review will tell you more about Twilio’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Twilio Pros : Key Benefits
– phone number API
– Convert text to speech and play audio
– create conferences
– call queues
– Convert speech to text
– Store call recording
Twilio Cons
– Con : Not always the cheapest option : Messaging API average cost is $ 99,17 .
– Con : Custom integrations can come at a price.
Twilio Features
Here is the list of the main features of this computer software :
– 2-Way Messaging
– AB Testing
– API
– Access Controls/Permissions
– Alerts / Escalation
– Alerts/Notifications
– Analytics/ROI Tracking
– Application Development
– Archiving & Retention
– Audio / Video Conferencing
– Automated Responses
– Automatic Call Distribution
– Big Data Analytics
– Blended Call Center
– CRM
– Call Center Management
– Call Conferencing
– Call Logging
– Call Monitoring
– Call Recording
Main function & Pro Features
– 2-Way Messaging
– AB Testing
– API
– Access Controls/Permissions
– Alerts / Escalation
– Alerts/Notifications
– Analytics/ROI Tracking
– Application Development
– Archiving & Retention
– Audio / Video Conferencing
– Automated Responses
– Automatic Call Distribution
– Big Data Analytics
– Blended Call Center
– CRM
– Call Center Management
– Call Conferencing
– Call Logging
– Call Monitoring
– Call Recording
Twilio Integrations
Twilio integrates with more than 83 applications & plugins like ChurchTrac, Foxit eSign (Formerly eSign Genie) and Zoho Recruit (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Twilio integrations
– WhatsApp
– WordPress
– Mailchimp
– Google Forms
– Housecall Pro
– monday.com
– HubSpot CRM
– Zoho CRM
– Zapier
– Freshdesk
– Zendesk
– Airtable
– Zoho Desk
– LiveChat
– LiveAgent
– Bitly
– Microsoft Power BI
– AxisCare
– AppSheet
– HoneyBook
Twilio Pricing
The Twilio pricing plan starts from $ 0,01 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Twilio offers several pricing plans :
– Free Trial : $ 0,01 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $0,01 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : Premium only
Freemium : Freemium
Starting price : $ 0,01
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Twilio is a cloud-based Messaging API platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
twilio is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 415.390.2337
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Twilio ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : IT, Multimedia …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Imatrix, Field Nation, Palo Alto University, Carbonite Inc, Multiple Sclerosis Society Of Canada, Uber, Airbnb …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
Twilio Screenshots & Images : UI, dashboard …
Twilio Business Software Pricing
Twilio Features & Overview
Twilio Screenshot
Twilio Screenshot
Videos
Video #1
Video #2
Twilio Reviews
Here is our opinion on Twilio : this is an excellent messaging api tool to trust .
Twilio User Reviews & Ratings
Online and customer reviews of Twilio software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,2/5
Functionality : 4,5/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 80000 followers on Twitter
Your Customer Review on Twilio
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Twilio ? What is your likelihood to renew ?
FAQs
Why use a Messaging API tool ?
A messaging API (Application Programming Interface) allows software to be connected to it in order to give it the ability to send emails.
According to various sources, most used business software are : Twilio (market share : 1,20%), Nexmo (0,60%), Plivo (0,40%)
Main functions are : IBM DB2, Call reports, Message Alerts, Recording storage, Transcription, Automatic machine detection
Main characteristics are : hosted pbx, hosted sms, ivr, pbx, receive sms messages, send sms, sms api, sms web service, sms apps, voice chat, voice apps, voice call, api, asterisk, telephony, voice apps, ivr, ivr, voice call, hosted services, voice api, sms api, cloud communications, telephony infrastructure, call tracking, automatic notifications, communications, developer tools, developer tools, telephony
Messaging API Average Price : from $ 0,01 to $ 300,00 with an average price of $ 99,17 . We have identified more than 28 competitors on the market.
Messaging API Review
Company details
Developed by TWILIO, Inc. (@twilio on Twitter)
HQ location : France
Founded in 2008
Total revenue : $500M-$1B
Industry : B2B SaaS company
Software Category : Development Tools > Development & API > Messaging API
Schema : SoftwareApplication > DeveloperApplication
Tags : FrenchTech SAAS software | hosted pbx | hosted sms | drunk | pbx | receive sms messages | send sms | sms api | sms web service | texting apps …
Website : visit twilio.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Twilio is independent in order to highlight the strengths and weaknesses of this Messaging API tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Twilio Alternatives
If you’re understanding the drawbacks and you’re looking for a Twilio alternative, there are more than 23 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Twilio
– Amazon Redshift
– Stackify
– dbForge Studio for PostgreSQL
– IBM Cloudant
– dbForge Studio for Oracle
– dbForge Studio for MySQL
– Twilio
– Plivo
– Google Cloud Speech API
– Tropo
SaaS alternatives
Nexmo : Nexmo connects your apps directly with carriers around the world. Integrate SMS and voicemail using a simple API. Use Nexmo Verity to register users, verify transactions, and implement two-factor authentication.
Plivo : Plivo provides basic APIs in the form of Plivo XML and HTTP APIs for building telephony applications, so developers can ditch learning telephony plumbing altogether.
OpenTok : Add the clarity and excitement of face-to-face communication to your brand, whether you’re developing for web, iOS, or Android. We make it easy to integrate high-quality live video so you can focus on building a great product.
Bandwidth : A communications platform as a service that offers a complete set of voice, messaging and 9-1-1 APIs, all integrated into the company’s all-IP voice network.
RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.
You can also take a look at other business apps, like our Talkspirit review and our Microsoft OneDrive for Business review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and Development & API to find out which one is right for your needs. Discover how these Messaging API compare to Twilio when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
