UserZoom
UserZoom : Reviews, Pricing, Features & AlternativesUserZoom is an Usability testing Software. Review UserZoom : Overview & Pricing
UserZoom Overview : Features, Pricing, Reviews & Alternatives
UserZoom is an Usability testing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
UserZoom is listed as a Usability testing Software and Product Management Software for companies and is used for UX, User Testing …
UserZoom prices are available on demand .
UserZoom offers SaaS solutions for online user experience research and remote usability testing of web products and mobile applications.
Create useful products by carefully analyzing Cx and Ux information
What is UserZoom ?
UserZoom is a knowledge management platform for digital teams, helping them collect, share and analyze CX and UX information across the company to generate useful products. It helps companies plan criteria related to the performance of the digital experience, monitor it over time, compare it with the competition, as well as align with the business results generated. Additionally, organizations can use the unified portal to normalize UX metrics and questions in real time, capturing user-centric insights and behavioral leads. Data stored on UserZoom is protected by the TRUSTe Privacy Seal and SOC2 Type 2 Certified Portal. It also complies with US and EU Privacy Shield Policy. Businesses can also rely on the solution to learn UX research best practices, access unlimited online courses, and work with a dedicated research partner. The best part is,
Provider of consulting services and usability analysis. The company provides a data-driven platform for testing usability and measuring user experience (UX). Its goal is to help businesses gain actionable insights, intensify user research, and increase return on investment (ROI). Experience information management solution to design and deliver exceptional digital experiences
UserZoom is the complete solution for unlocking critical UX insights that businesses around the world need to create better user experiences. We enable our customers to scale and automate their UX research through a market-leading combination of platform, services, and participant sourcing.UserZoom CustomersAmazon, Adobe, Autodesk, McAfee, Aetna, Google, Twitter, Lego, Trulia, Citi Group , The New York Times, Coca Cola, Mercedes BenzUserZoom Video
Pros & Cons
When it comes to finding the right Usability testing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is UserZoom, and as you may have guessed from the title, this review will tell you more about UserZoom’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
UserZoom Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
UserZoom Cons
– Con : Custom integrations can come at a price.
UserZoom Features
Here is the list of the main features of this computer software :
– Heatmaps
– AB Testing
– API
– Activity Dashboard
– Behavior Tracking
– Collaboration Tools
– Commenting/Notes
– Customer Activity Tracking
– Customer Experience Management
– Customizable Questions
– Data Visualization
– Engagement Tracking
– For Websites
– Heatmaps
– Monitoring
– Performance Metrics
– Performance Testing
– Reporting/Analytics
– Software Testing Management
– Survey/Poll Management
Main function & Pro Features
– Surveys & Feedback
– Third Party Integrations
– Usability Testing
– Visual Analytics
UserZoom Integrations
UserZoom integrates with more than 16 applications & plugins like InVision App, Tableau and Google Analytics (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 UserZoom integrations
– Google Analytics
– Tableau
– InVision App
– Figma
– Unbounce
– Adobe Analytics
– Optimizely
– Mixpanel
– Axure
– Marvel
– iRise
– Tealium Customer Data Hub
– AB Tasty
– Adobe XD
– Dropbox Business
– Miro
UserZoom Pricing
The UserZoom pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
UserZoom offers several pricing plans :
– Basic : Price on demand
– Custom : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Basic | Custom | Professional | Enterprise | Premium |
Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
UserZoom is a cloud-based Usability testing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
userzoom is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, German, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : +1 866-599-1550
Training options : Documentation …
Industry & Customers
Who use UserZoom ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : Manufacturing – Engineering …
This cloud software is used in the sectors : Hospitals and health care, Transport / Trucking / Railroad, Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Ryanair, Oracle, Adobe, usbank, Ups, The New York Times, Money Super Market …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
UserZoom Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
UserZoom Reviews
Here is our opinion on UserZoom : this is an excellent usability testing software to trust .
UserZoom User Reviews & Ratings
Online and customer reviews of UserZoom software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 49%
User rating Very Good : 34%
User rating Average : 14%
User rating Poor : 0%
User rating Terrible : 3%
Popularity on social networks : 23537 followers on LinkedIn
Your Customer Review on UserZoom
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend UserZoom ? What is your likelihood to renew ?
FAQs
Why use a Usability testing Software ?
Usability testing software, or user testing, evaluates software by observing users using it. The goal is to identify problems in order to improve interface and functionality.
According to various sources, most used business software are : SoapUI (market share : 0,10%), UserZoom (0,10%)
Main functions are : Observation of the user in a real context, The problems identified are those that the user encounters when using the software., The problems are identified objectively by difficulties hindering the user in his task., Measurements can be made during the test.
Main characteristics are : cross-browser testing, javascript support, regression testing, regression testing, selenium support, team collaboration, test automation, testing, visual UI testing, visual testing, automation, Built in in, Embedded CI, Regression testing, Selenium support, Team Collaboration, Visual UI testing
We have identified more than 8 competitors on the market.
Company details
Developed by USERZOOM, Inc.
HQ location : USA
Founded in 2007 by Alfonso De La Nuez de la Nuez
Total revenue : $80.0M
Fundings : $135.5M
Industry : B2B SaaS company
Software Category : Manufacturing Software > Product Management Software > Usability testing Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit userzoom.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on UserZoom is independent in order to highlight the strengths and weaknesses of this Usability testing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
UserZoom Alternatives
If you’re understanding the drawbacks and you’re looking for a UserZoom alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare UserZoom Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
USERZOOM | $ | Per month / user | No |
LOOKBACK | $99 | Per month / user | Yes |
HOTJAR | $39 | Per month / user | Yes |
DOVETAIL | $15 | Per month / user | Yes |
ZOOM | $10 | Per month / user | Yes |
OPTIMAL WORKSHOP | $99 | Per month / user | No |
QUALTRICS CORE XM | $ | Per month / user | No |
USERTESTING | $ | Per month / user | No |
USERLYTICS | $49 | Per month / user | Yes |
PLAYBOOKUX | $249 | Per month / user | Yes |
Top 10 Alternatives & Competitors to UserZoom
– Survicate
– Centercode
– Userlytics
– Sonar
– Hotjar
– SoapUI
– UserZoom
– Betatesters io
– Screenster
– Userlytics
Free Alternatives to UserZoom
– UsabilityHub
– UserBit
– UXtweak
You can also take a look at other business apps, like our Choozle review and our eFax Corporate review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Manufacturing Software and Product Management Software to find out which one is right for your needs. Discover how these Usability testing Software compare to UserZoom when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !