VoiceAnalytics
VoiceAnalytics : Reviews, Pricing, Features & Alternatives
VoiceAnalytics is a Voice Recognition & Processing tool. Review VoiceAnalytics : Overview & Pricing
VoiceAnalytics Overview : Features, Pricing, Reviews & Alternatives
VoiceAnalytics is a Voice Recognition & Processing tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
VoiceAnalytics is listed as a Voice Recognition & Processing and Development & API for companies and is used for Contact Center, Speech Analytics …
VoiceAnalytics prices are available on demand .
Processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable information about every conversation, revealing opportunities to improve the customer experience and agent performance in contact centers.
What is VoiceAnalytics ?
VoiceAnalytics helps contact centers improve agent performance, compliance, and customer experience. It allows you to have a 360 degree view of what is happening in 100% of the interactions.
VoiceAnalytics Review : Pros & Cons
Pros & Cons
When it comes to finding the right Voice Recognition & Processing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is VoiceAnalytics, and as you may have guessed from the title, this review will tell you more about VoiceAnalytics’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
VoiceAnalytics Pros : Key Benefits
– intuitive and easy to use interface
– Automated quality management
– General, departmental, group and individual view
– Custom reports and dashboards
– KPI performance monitoring
– Agent Ranking
– First call resolution
– Productivity
– call details
– Goals and objectives
VoiceAnalytics Cons
– Con : Custom integrations can come at a price.
VoiceAnalytics Features
Here is the list of the main features of this computer software :
– Activity Dashboard
– Automatic Call Distribution
– Automatic Transcription
– CRM
– Call Center Management
– Call Monitoring
– Call Reporting
– Categorization/Grouping
– Compliance Management
– Customer Experience Management
– Customer Service Analytics
– Customizable Reports
– Email Alerts
– Language Detection
– Multi-Channel Communication
– Multi-Language
– Performance Management
– Performance Metrics
– Predictive Analytics
– Quality Assurance
Main function & Pro Features
– Real Time Analytics
– Reporting & Statistics
– Search/Filter
– Sentiment Analysis
– Speech-to-Text Analysis
– Surveys & Feedback
– Tagging
– Third Party Integrations
– Visual Analytics
VoiceAnalytics Integrations
VoiceAnalytics may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
VoiceAnalytics Pricing
The VoiceAnalytics pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
VoiceAnalytics offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
VoiceAnalytics is a cloud-based Voice Recognition & Processing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
voiceanalytics is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk …
Hotline : Yes
Training options : Documentation, Live Online, Videos …
Industry & Customers
Who use VoiceAnalytics ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
VoiceAnalytics Screenshots & Images : UI, dashboard …
VoiceAnalytics Business Software Pricing
VoiceAnalytics Features & Overview
VoiceAnalytics Screenshot
Videos
This video is no longer available
VoiceAnalytics Reviews
Here is our opinion on VoiceAnalytics : this is a great voice recognition & processing tool to advise .
VoiceAnalytics User Reviews & Ratings
Online and customer reviews of VoiceAnalytics software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on VoiceAnalytics
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend VoiceAnalytics ? What is your likelihood to renew ?
FAQs
Why use a Voice Recognition & Processing tool ?
Voice recognition and processing software is used to convert spoken language into text using voice recognition algorithms. It can be used by businesses for dictation or to convert audio and video files to text. Speech recognition software can also be used in customer service to handle routine phone inquiries.
Main functions are : Vocabularies and recognition patterns for a variety of languages, Create and share documents containing converted text via speech recognition, Process and translate multiple types of audio or video files, Language model updates, Transcription of loud speech, Capture information by phone, handheld recorders or mobile devices
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Voice Recognition & Processing Review
Company details
Developed by VOICEANALYTICS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Development Tools > Development & API > Voice Recognition & Processing
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit xdroid.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on VoiceAnalytics is independent in order to highlight the strengths and weaknesses of this Voice Recognition & Processing tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
VoiceAnalytics Alternatives
If you’re understanding the drawbacks and you’re looking for a VoiceAnalytics alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to VoiceAnalytics
– NICE CXone
– EvaluAgent
– Knowlarity
– Clarabridge
– CallTrackingMetrics
You can also take a look at other business apps, like our iAPPS Content Manager review and our Parapet review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and Development & API to find out which one is right for your needs. Discover how these Voice Recognition & Processing compare to VoiceAnalytics when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
