WalkMe
WalkMe : Reviews, Pricing, Features & Alternatives
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WalkMe is a Learning Management System (LMS) Software. Price : $0 (free trial available). Review WalkMe : Overview & Pricing
WalkMe Overview : Features, Pricing, Reviews & Alternatives
WalkMe is a Learning Management System (LMS) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
WalkMe is listed as a Learning Management System (LMS) Software and Employee Management Software for companies and is used for Customer Service & Web Engagement Management …
WalkMe price starts from $ 0 per user and per month (free trial available).
Inspire users to take action with an effortless and error-free personalized online experience. WalkMe removes barriers to user adoption.
Keep up with technology by embracing true digital adoption
What is WalkMe ?
WalkMe is a tool that enables users to embrace technology and achieve true digital adoption. The tool consists of a Digital Adoption Platform (DAP), which allows any user to effortlessly use any website or software. Users benefit from proactive processes, guidance, solution analysis, and automation to easily perform their tasks when and how they need them. WalkMe ensures smooth software adoption, automation of complex business processes, and also increases employee productivity. The platform creates an ideal customer journey, encourages self-service, and ensures customer satisfaction. It accelerates disruptive transformation at scale by empowering employees, overcoming change, increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and embrace transformational change by collecting and analyzing usage data and gaining insights into the customer journey. They can prompt customers to take action in context with integrated cross-app guidance. WalkMe enables users to move from reactive to proactive engagement by analyzing and anticipating customer needs. The platform ensures accurate process completion and increases user engagement, ultimately leading to better productivity.
The platform provides tools to create on-screen sequences and automated guidance bubbles called Walk-thrus that are used to establish interaction with customers. They can be used to guide new visitors, guide them through support queries, or promote new features. It is also possible to embed content in tutorials, including videos, articles, and more.
WalkMe works with the learning capacity of artificial intelligence, whose algorithms accelerate digital adoption so that precise audience segmentation can be performed. The right visitors get the right information at the right time. Other benefits of this solution include improved data integrity, improved employee productivity, increased software proficiency, and easier CRM integration.
designs a digital adoption platform that simplifies the user experience. Your AI, machine learning, analytics, and automation digital adoption platform to anticipate user needs and deliver help exactly when and where they need it, enabling users to easily get things done.
WalkMe makes it easy for website owners and app developers to create multiple on-screen interactive solutions that help users accomplish even the most complex tasks quickly and easily.
WalkMe for Microsoft Dynamics CRM is a great tool to help users adopt and integrate their Dynamics CRM environment. They work with customer service managers to help increase self-service adoption and reduce inbound service requests, allowing them to focus their efforts on more critical and challenging customer service issues.
WalkMe for Microsoft Dynamics CRM is a great tool to help users adopt and integrate their Dynamics CRM environment. They work with customer service managers to help increase self-service adoption and reduce inbound service requests, allowing them to focus their efforts on more critical and challenging customer service issues.
Inspire users to take action with an effortless and error-free personalized online experience. WalkMe removes barriers to user adoption.
Once customers are in a room, users can give presentations, walk customers step-by-step through issues, submit service suggestions, and respond to customer needs. The system also has functionality for internal company operations, allowing users to test user interfaces and manage workforce training. Finally, the platform can be integrated with various third-party platforms, including Salesforce, Oracle CRM, Microsoft Dynamics, and more.
What is WalkMe? A cloud-based platform that provides guidance and engagement to businesses, WalkMe aims to provide a rich user experience. Use tools like notification bars, popups, and call-to-action buttons to help users complete a process. It provides an efficient and effortless customer experience while using the software and the website. WalkMe not only guides users, but also highlights the latest features and recommends relevant offers that can help users take action. The software can also predict the needs of users to provide them with the support they need.
WalkMe Review : Pros & Cons
Pros & Cons
When it comes to finding the right Learning Management System (LMS) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is WalkMe, and as you may have guessed from the title, this review will tell you more about WalkMe’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
WalkMe Pros : Key Benefits
– Benefits for Customer Service Managers:
– Walk Thrus
– Increase self-service and adoption
– Analytical
– Reduce incoming support requests
– Make sure customers have a simple, seamless and hassle-free online experience
– search widget
– Reduced customer service costs
– Reduce customer frustration waiting for help
– Training
WalkMe Cons
– Con : Custom integrations can come at a price.
WalkMe Features
Here is the list of the main features of this computer software :
– AB Testing
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Asset Categorization
– Asset Library
– Asynchronous Learning
– Audience Targeting
– Behavior Tracking
– Blended Learning
– Built-in LMS
– CRM
– Certification & Licensing
– Churn Management
– Communication Management
– Contact Management
– Content Creation
– Content Library
Main function & Pro Features
– AB Testing
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Asset Categorization
– Asset Library
– Asynchronous Learning
– Audience Targeting
– Behavior Tracking
– Blended Learning
– Built-in LMS
– CRM
– Certification & Licensing
– Churn Management
– Communication Management
– Contact Management
– Content Creation
– Content Library
WalkMe Integrations
WalkMe integrates with more than 5 applications & plugins like Salesforce, Microsoft Dynamics and Infusionsoft (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 WalkMe integrations
– Infusionsoft
– Microsoft Dynamics
– Salesforce
WalkMe Pricing
The WalkMe pricing plan starts from $ 0 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
WalkMe offers several pricing plans :
– Free Plan : $ 0,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Plan | Start | Professional | Enterprise | Premium |
| $0,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
WalkMe Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 0,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
WalkMe is a cloud-based Learning Management System (LMS) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
walkme is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 85 54 92 55 63
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use WalkMe ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Hershey, Linkedin, Del Monte, Fairfield, Luminus, Paypal, Echo360 …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
WalkMe Screenshots & Images : UI, dashboard …
WalkMe Business Software Pricing
WalkMe Features & Overview
WalkMe Screenshot
WalkMe Screenshot
Videos
Video #1
Video #2
WalkMe Reviews
Here is our opinion on WalkMe : this is an excellent learning management system (lms) software to know .
WalkMe User Reviews & Ratings
Online and customer reviews of WalkMe software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 3,8/5
Functionality : 4,2/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 69%
User rating Very Good : 23%
User rating Average : 6%
User rating Poor : 1%
User rating Terrible : 1%
The main benefits of WalkMe are its rich feature set and ease of use. Here are more of its benefits:
Popularity on social networks : 121262 followers on LinkedIn
Your Customer Review on WalkMe
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend WalkMe ? What is your likelihood to renew ?
FAQs
Why use a Learning Management System (LMS) Software ?
Training software (LMS – Learning Management System) is a system used to create, assign, track and manage initial and ongoing training courses for employees. Typically managed by the human resources (HR) department, an employee training program will standardize and improve the employee training experience. Training software / LMS software: Learning Management System manages the online training of employees, by offering numerous resources, by controlling exercises, by offering virtual classes.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : Content creation, Certification follow-up, Virtual classrooms, On-demand e-learning, Advanced reports, Mobile learning
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Learning Management System (LMS) Software Average Price : from $ 5,90 to $ 299,00 with an average price of $ 102,84 . We have identified more than 249 competitors on the market.
Learning Management System (LMS) Software Review
Company details
Developed by WALKME, Inc. (@WalkMeInc on Twitter)
About WalkMe: WalkMe focuses on solving the specific needs of customers and strives to provide technology that helps them be more effective and efficient. For example, we work with customer service managers to help increase self-service adoption and reduce inbound service requests, allowing them to focus their efforts on more critical and difficult customer service concerns.
HQ location : USA
Founded in 2011 by Dan Adika
Total revenue : $126000000
Fundings : Û 307_500_000
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Learning Management System (LMS) Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit walkme.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on WalkMe is independent in order to highlight the strengths and weaknesses of this Learning Management System (LMS) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
WalkMe Alternatives
If you’re understanding the drawbacks and you’re looking for a WalkMe alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare WalkMe Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| WALKME | $ | Per month / user | No |
| APPLEARNADOPT | $ | Per month / user | No |
| GOOGLE ANALYTICS | $ | Per month / user | Yes |
| SALESFORCE | $25 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| SPEKIT | $10 | Per month / user | No |
| APPCUES | $249 | Per month / user | Yes |
| PENDO | $ | Per month / user | Yes |
| WHATFIX | $ | Per month / user | Yes |
| USETIFUL | $ | Per month / user | No |
Top 10 Alternatives & Competitors to WalkMe
– Qualtrics Customer Experience
– UserTesting
– SiteCore
– FullStory
– Confirmit
– InMoment
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
SaaS alternatives
Pendo : Use Pendo to create more attractive products. Without any coding, understand everything your customers do in your product and use in-app messaging to increase engagement.
Appcues : Improve customer engagement by creating in-app experiences for user onboarding, feature activation, and more without inconveniencing your development team.
Inline Manual : This is an online tool that allows anyone to easily create, update, and reuse online tutorials/walkthroughs/documentation. This tool allows users to create and edit documentation.
Whatfix : It is a leading digital adoption platform that helps businesses provide intuitive onboarding and effective training and support. Its contextual and personalized in-app content increases productivity and user engagement.
Userlane : Userlane guides each user through all the processes and shows them step by step where to click in the software in real time, much like a GPS navigation system in cars advises drivers on how to optimally reach any destination. , Step by Step.
You can also take a look at other business apps, like our Surfer review and our Commun.it review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Learning Management System (LMS) Software compare to WalkMe when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
