Add Software


WhosOn

WhosOn : Reviews, Pricing, Features & Alternatives

$33.00

Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare

WhosOn is a Visitors Analytics Software. Price : $33 (free trial available). Review WhosOn : Overview & Pricing

9 Expert Score
Add your review

WhosOn Overview : Features, Pricing, Reviews & Alternatives

WhosOn is a Visitors Analytics Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

WhosOn is listed as a Visitors Analytics Software and Web Analytics Software for companies and is used for Customer Service, Live Chat, Customer Service, Chat and Web Conferencing, Help Desk, Live Chat …

WhosOn price starts from $ 33 per user and per month (free trial available).

WhosOn helps businesses communicate with their site visitors through web analytics and live chat features.

Follow, discuss, participate

What is WhosOn ?

WhosOn smart live chat software is designed to enhance the user satisfaction element for your business with its proactive approach to follow-up, chat and engagement. This means that every time a visitor arrives at your website, you can greet them with a message and offer more targeted and quality services. WhosOn’s features, such as sentiment analysis and mood indicator software, provide relevant insights into user behavior in real time. The smart reply suggestion feature helps speed up the response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication to customer support. WhosOn gives your customer service efforts that extra edge needed to grab users’ attention.

Chat technology infused with AI coded to meet business needs. With WhosOn, you get the smartest live chat features available: bots, advanced analytics, conversation automation, and more. All backed by best-in-class security measures.

Fine-tuned, personalized chat projects Omni-channel integrations across your entire technology stack Compliance in regulated environments API-based flexibility and customization scope Deploy on-premises, HCI cloud, or dedicated server Enterprise scalability: multi-site, multi-country, and multi-lingual scale-ready

Along with this implementation sophistication, WhosOn also gives you the most intelligent chat features available today. This includes:

We are the UK’s leading live chat and analytics software provider with over 10 years’ experience in the industry. WhosOn is a multi-award winning product. Based in the UK and US and offering 24/7 support

WhosOn is a chat solution that helps businesses dramatically improve their customer service, conversion rates, and market reach.

WhosOn is a chat solution that helps businesses dramatically improve their customer service, conversion rates, and market reach.

Founded in 2003 by Stephen Parker. Parker Software develops 2 products, WhosOn Live Chat Software and Email2DB (Business Process Automation Software)

WhosOn is the optimal platform for customers who want more from chat. It comes with a variety of features: from real-time language translation to in-depth web and performance analytics and sentiment analysis out of the box. Additionally, WhosOn offers flexible hosting options; supports on-premises, cloud, or hybrid deployments.

WhosOn Review

WhosOn Review : Pros & Cons

Pros & Cons

When it comes to finding the right Visitors Analytics tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is WhosOn, and as you may have guessed from the title, this review will tell you more about WhosOn’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

WhosOn Pros : Key Benefits

– Using smart real-time visitor tracking and lead detection, our clients have seen the following:

– live chat

– 10% card drop reduction

– Analytical

– 20% improvement in conversions

– 90% customer satisfaction thanks to chat

– Microsoft Dynamics Integration

– 55% more basket value thanks to chat

– Sales force integration

– We also offer a free trial, so you can see the benefits for yourself and what sets us apart from the competition.

WhosOn Cons

– Con : Custom integrations can come at a price.
 

Visit Website
 
 

WhosOn Features

Here is the list of the main features of this computer software :

– Visitor Targeting
– API
– Shortcut Messages
– Auto-Responders
– Co-Browsing
– Canned Responses
– Persistent Chat
– Chat/Messaging
– Offline Form
– Customizable Branding
– Call Me Option
– File Sharing
– Knowledge Database
– Geotargeting
– Agent Scheduling
– Live Chat
– Mobile Access
– Offline Form
– Proactive Chat
– Real-time Consumer-facing Chat

Main function & Pro Features

– Visitor Targeting
– API
– Shortcut Messages
– Auto-Responders
– Co-Browsing
– Canned Responses
– Persistent Chat
– Chat/Messaging
– Offline Form
– Customizable Branding
– Call Me Option
– File Sharing
– Knowledge Database
– Geotargeting
– Agent Scheduling
– Live Chat
– Mobile Access
– Offline Form
– Proactive Chat
– Real-time Consumer-facing Chat

WhosOn Integrations

WhosOn integrates with more than 2 applications & plugins like SugarCRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 WhosOn integrations

– SugarCRM

WhosOn Pricing

The WhosOn pricing plan starts from $ 33 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

WhosOn offers several pricing plans :

– Whoson Cloud : $ 33,00 per user / per month
– Whoson On-Prem : $ 46,00 per user / per month
– Professional : $ 46,00 per user / per month
– Enterprise : –
– Premium : –

Whoson Cloud Whoson On-Prem Professional Enterprise Premium
$33,00 $46,00 $46,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

Visit Website
 
 
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

WhosOn Pricing Plan

WhosOn Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 33,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

WhosOn is a cloud-based Visitors Analytics platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

whoson is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use WhosOn ?

This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : PR, Marketing, Multimedia …

This cloud software is used in the sectors : Automotive, Retail business …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Housing Units Ltd, Hf Holidays, Icon Health & Fitness, Xcel Hr Corporation, Sherweb …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)

WhosOn Screenshots & Images : UI, dashboard …

WhosOn Review

WhosOn Business Software Pricing

WhosOn Features

WhosOn Features & Overview

WhosOn Screenshot

WhosOn Screenshot

WhosOn Screenshot

WhosOn Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

WhosOn Reviews

Here is our opinion on WhosOn : this is an excellent visitors analytics software to recommend .

WhosOn User Reviews & Ratings

Online and customer reviews of WhosOn software are quite plentiful and overall very positive :

Overall rating : 4,5/5

Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5

User rating Excellent : 63%
User rating Very Good : 16%
User rating Average : 11%
User rating Poor : 5%
User rating Terrible : 5%

Static chat button and live chat

Popularity on social networks : 35600 followers on Twitter

Your Customer Review on WhosOn

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend WhosOn ? What is your likelihood to renew ?
 

Visit Website
 
 

FAQs

Why use a Visitors Analytics Software ?

Visitor analytics software monitors the actions of every visitor to a physical site through data sources such as guest Wi-Fi, people counters, or cameras to track the location of individuals. This allows physical sites to better understand the interactions, experiences and motivations of their individual visitors.

According to various sources, most used business software are : IBM Tealeaf (market share : 32,50%), Tawk.to (15,70%), Gubagoo (14,10%), Pure Chat (3,50%), VisitorTrack (0,40%), WhosOn (0,20%), SiteWit (0,10%), pMetrics (0,10%), LeadLander (0,10%), Altocloud (0,10%), Live2Support (0,10%), SkyGlue (0,10%)

Main functions are : Connect to multiple data sources, Holistic view of visitor behavior, Reports, dashboards and visualizations, Trigger: Proactive Chat, Analytics and reports, multi-channel

Main characteristics are : Trigger: Proactive Chat, Analytics & Reporting, Multichannel, Customer Service, Customer Support, Live Chat, Live Help, Live Support, Visitor Tracking, Visitor Tracking, Widget, Chat Customers, Customer Help, Social Media and communications

Visitors Analytics Software Average Price : from $ 11,20 to $ 110,00 with an average price of $ 53,53 . We have identified more than 39 competitors on the market.

Visitors Analytics Software Review

Visitors Analytics Software Review

Company details

Developed by PARKER SOFTWARE, Inc.
About Parker Software Limited: Founded in 2003 by Stephen Parker. Parker Software develops 2 products, WhosOn Live Chat Software and Email2DB (Business Process Automation Software)

HQ location : USA
Founded in 2003
Total revenue :

Industry : B2B SaaS company
Software Category : SEO Software > Web Analytics Software > Visitors Analytics Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit whoson.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on WhosOn is independent in order to highlight the strengths and weaknesses of this Visitors Analytics Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

WhosOn Alternatives

If you’re understanding the drawbacks and you’re looking for a WhosOn alternative, there are more than 28 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare WhosOn Pricing Against Competitors

Software Starting Price Billed Free Trial
WHOSON $33 Per month / user Yes
TAWK.TO $ Per month / user No
LIVECHAT $16 Per month / user No
INTERCOM $59 Per month / user No
JIVOCHAT $13 Per month / user Yes
CRISP $25 Per month / user Yes
OLARK $ Per month / user Yes
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) $999 Per month / user Yes
PROVIDE SUPPORT $8,25 Per month / user Yes
SMARTSUPP $10 Per month / user No

 

Top 10 Alternatives & Competitors to WhosOn

– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Zoho Desk
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp

Free Alternatives to WhosOn

– tawk.to
– JivoChat
– Crisp

You can also take a look at other business apps, like our Cronycle review and our Docsvault review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular SEO Software and Web Analytics Software to find out which one is right for your needs. Discover how these Visitors Analytics Software compare to WhosOn when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Visitors Analytics Software

 

9Expert Score
WhosOn Review
WhosOn is an excellent visitors analytics SaaS software to recommend for your company or business.
Ease of use
9
Functionnality
7.8
Integrations
7.8
Customer support
7.8
Value for money
7.8
PROS
  • SaaS platform
CONS
  • Custom integrations can come at a price
WhosOn
WhosOn

$33.00

SaaS-Alternatives.com
Logo
Register New Account
Compare Software
  • Total (0)
Compare
0