xMatters
xMatters : Reviews, Pricing, Features & Alternatives
$9.00
xMatters is a Log Audit tool. Price : $9 (free trial available). Review xMatters : Overview & Pricing
xMatters Overview : Features, Pricing, Reviews & Alternatives
xMatters is a Log Audit tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
xMatters is listed as a Log Audit and Data Science for companies and is used for Website Monitoring, Incident Management, ITSM, IT Management …
xMatters price starts from $ 9 per user and per month (free trial available).
xMatters transforms event data into intelligent communication IT equipment, preventing outages and interruptions
Increase the efficiency level of your business
Identify, prevent and resolve IT problems before they affect customers
What is xMatters ?
xMatters is a service reliability platform that enables DevOps, SRE, and operations teams to automate workflows. It helps teams ensure infrastructure, continuous application uptime, and timely product delivery. The software provides an adaptable approach to incident management and real-time performance analysis to improve efficiency. xMatters reduces operational hassles by minimizing manual tasks and increases collaboration and productivity across teams. Offers adaptive incident management to automate resolution, protect customers from outages, and learn from every event. The platform automatically schedules on-call tasks, informs them of the right people, and acts on detailed alerts. xMatters services help businesses respond quickly to customers with targeted, contextual notifications. Eliminate the use of multiple monitoring tools through alert correlation, filtering and suppression, rich notifications, and role- or role-based routing. Users get a quick view of their processes and understand the inefficiencies that drive collaboration and productivity.
xMatters is an actionable IT alerting platform that moves data between systems while engaging the right people to resolve incidents faster. xMatters automates and structures communication so you can proactively prevent disruptions, resolve incidents, and keep the right people informed. xMatters brings its toolchain together to strengthen IT and development, enabling connectivity between its solutions and handoffs in its process.
Nothing is more important than a good customer experience, but sometimes services are interrupted. Help teams quickly resolve issues before they affect customers.
xMatters transforms event data into intelligent communication IT equipment, preventing outages and interruptions
What is xMatters? xMatters is a widely used cloud-based communications and alert management software that enables businesses to take effective and timely action in the event of an incident. This solution is used by thousands of companies around the world operating in different industries, including information technology, supply chain, government, healthcare, and many more. With xMatters, an application or business process can automatically activate a two-way communication system, which can be text, voice, email or SMS whenever it detects an emergency or accident. With this capability, businesses and organizations will be aware of issues that have arisen in real time and resolve them before they lead to bigger problems.
xMatters is an incident management platform that helps companies prevent, manage, and resolve IT incidents. From the Global 2000 to small workgroups and innovative DevOps teams, organizations around the world trust the xMatters Digital Service Availability Platform to solve technology problems before they become business problems. The xMatters integration platform enables organizations to automate key processes with the tools they already use, such as ServiceNow, Splunk, Jira, and Slack.
xMatters Review : Pros & Cons
Pros & Cons
When it comes to finding the right Log Audit tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is xMatters, and as you may have guessed from the title, this review will tell you more about xMatters’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
xMatters Pros : Key Benefits
– xMatters works fully on mobile and tablet devices, allowing users to manage incidents on the go.
– Users have access to xMatter’s drag-and-drop interaction designer, allowing them to create and customize interactions for any business scenario.
– xMatters delivers effective two-way communications across the enterprise, automating and targeting communication to ensure any business process or issue is resolved quickly.
– xMatters sends targeted notifications and alerts to ensure users only receive relevant notifications, avoiding the barrage of irrelevant information.
– xMatters can target messages to the right people using scheduling information and on-call skills, ensuring the right resolution team is involved.
xMatters Cons
– Con : Custom integrations can come at a price.
xMatters Features
Here is the list of the main features of this computer software :
– Incident Reporting
– API
– Ticket Management
– Access Controls/Permissions
– Audit Trail
– Activity Dashboard
– Task Management
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Application Management
– Audit Management
– CRM
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Compliance Management
– Customizable Fields
– Customizable Templates
– Dashboard Creation
Main function & Pro Features
– Incident Reporting
– API
– Ticket Management
– Access Controls/Permissions
– Audit Trail
– Activity Dashboard
– Task Management
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Application Management
– Audit Management
– CRM
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Compliance Management
– Customizable Fields
– Customizable Templates
– Dashboard Creation
xMatters Integrations
xMatters integrates with more than 41 applications & plugins like Cyfe, ServiceNow and Network Performance Monitor (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 xMatters integrations
– Slack
– Salesforce Sales Cloud
– Jira
– Zapier
– Zendesk
– Confluence
– Google Cloud Platform
– Google Maps
– Twitter
– Okta
– Salesforce Service Cloud
– PagerDuty
– JIRA Service Management
– New Relic One
– Cherwell Service Management
– Datadog
– ManageEngine ServiceDesk Plus
– Fusion
– OneLogin
– Kaseya VSA
xMatters Pricing
The xMatters pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
xMatters offers several pricing plans :
– Free : $ 9,00 per user / per month
– Starter : $ 16,00 per user / per month
– Base : $ 39,00 per user / per month
– Advanced : $ 59,00 per user / per month
– Premium : –
| Free | Starter | Base | Advanced | Premium |
| $9,00 | $16,00 | $39,00 | $59,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
xMatters Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
xMatters is a cloud-based Log Audit platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
xmatters is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 925.226.0300
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use xMatters ?
This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : + $1 billion) in countries like United Kingdom, Canada …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Software, Financial services, Bank, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Viasat, Principal, Bcm, 1Kelloggs, Accenture, Asosdotcom Limited, Abc Financial Services …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
xMatters Screenshots & Images : UI, dashboard …
xMatters Business Software Pricing
xMatters Features & Overview
xMatters Screenshot
Videos
Video #1
Video #2
xMatters Reviews
Here is our opinion on xMatters : this is an excellent log audit tool to trust .
xMatters User Reviews & Ratings
Online and customer reviews of xMatters software are quite plentiful and overall very positive :
Overall rating : 4,2
Value for money : 4,2
Functionality : 4,25
Usefulness : 4,2/5
Ease of use : 4,2
User rating Excellent : 66%
User rating Very Good : 30%
User rating Average : 4%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of xMatters are its mobile optimization, two-way communication, push alerts and notifications, and an easy to use drag and drop interface.
Popularity on social networks : 8527 followers on LinkedIn
Your Customer Review on xMatters
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend xMatters ? What is your likelihood to renew ?
FAQs
Why use a Log Audit tool ?
Log auditing software helps collect, monitor, and store event logs. The logs are used in particular to quickly understand and manage problems, monitor networks.
According to various sources, most used business software are : xMatters (market share : 0,10%)
Main functions are : CRM
Main characteristics are : web, development, logging, log, perl, tools, statistics, httpd, sysadmin, cgi tools and libraries, reports, chart, reporting, log analysis, analysis, apache, security, server, linux, hosting, Logs, social media, distribution content, social media syndication, content marketing, top rankings, social media marketing, Newspapers
We have identified more than 22 competitors on the market.
Log Audit Review
Company details
Developed by XMATTERS, Inc. (@xmatters_inc on Twitter)
HQ location : California
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management & Big Data Software > Data Science > Log Audit
Schema : SoftwareApplication > DeveloperApplication
Tags : cloud-based | conference bridge | devops | incident management | incident response | integration | integrations | IT infrastructure | helpdesk | call analysis …
Website : visit xmatters.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on xMatters is independent in order to highlight the strengths and weaknesses of this Log Audit tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
xMatters Alternatives
If you’re understanding the drawbacks and you’re looking for a xMatters alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare xMatters Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| XMATTERS | $16 | Per month / user | Yes |
| ALERTOPS | $5 | Per month / user | Yes |
| TWILIO FLEX | $1 | Per month / user | Yes |
| VICTOROPS | $5 | Per month / user | Yes |
| EVERBRIDGE IT ALERTING | $32 | Per month / user | No |
| OPSGENIE | $9 | Per month / user | Yes |
| PAGERDUTY | $10 | Per month / user | Yes |
| ONPAGE | $13,99 | Per month / user | Yes |
| ZENDUTY | $5 | Per month / user | Yes |
| CLOUDFABRIX | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to xMatters
– Coralogix
– BigPanda
– Interana
– Ahoy
– vRealize Log Insight
– Loom Systems
– Galileo
– Kilometer io
– Apache Eagle
– AWStats
Free Alternatives to xMatters
– Opsgenie
– AlertOps
– Zenduty
SaaS alternatives
PagerDuty : PagerDuty is an alarm dispatching and aggregation service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overview of all your monitoring alarms, and alerts a service engineer if something goes wrong.
OpsGenie : OpsGenie is a cloud-based service for development and operations teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools and services and makes sure the right people are at the right time.
VictorOps : VictorOps is a real-time incident management platform that combines the power of people and data to empower DevOps teams to manage incidents as they happen and prepare for the next one. .
Healthchecks.io : Healthchecks.io is a monitoring service for your cron jobs, background services, and scheduled jobs. It works by listening for HTTP “pings” from your services. You can configure different alert methods: email, Slack, Telegram, PagerDuty, etc.
Bigpanda : Bigpanda helps you manage and respond to operational incidents faster. All your alerts: organized, assignable, traceable, repeatable and updated in real time.
You can also take a look at other business apps, like our eMaint CMMS review and our Crazylister review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management & Big Data Software and Data Science to find out which one is right for your needs. Discover how these Log Audit compare to xMatters when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
