Zingtree
Zingtree : Reviews, Pricing, Features & Alternatives
$25.00
Zingtree is a Business Process (BPM) Software. Price : $25 (free trial available). Review Zingtree : Overview & Pricing
Zingtree Overview : Features, Pricing, Reviews & Alternatives
Zingtree is a Business Process (BPM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zingtree is listed as a Business Process (BPM) Software and Operations Management Tools for companies and is used for Customer Service, Help Desk, Corporate Wellness, Flowchart …
Zingtree price starts from $ 25 per user and per month (free trial available).
Create interactive decision trees that guide your teams.
An easy to use agent script application.
What is Zingtree ?
Quickly create, deploy, and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and set up individual agent tracking to monitor the performance of your agents. It allows you to design agent scripts without coding using Visual Designer. This software supports seamless integration with SalesForce and can be easily implemented into any CRM system. Plus, it has powerful analytics tools with which you can get performance summaries, track each session, and generate reports based on the analytics. By keeping history of each session, transferring calls between agents is a seamless experience at Zingtree.
Our interactive agent scripting solution powers inbound and outbound call centers, customer service teams, sales organizations, and appointment schedulers. Start with a single team or an entire department.
Zingtree Review : Pros & Cons
Pros & Cons
When it comes to finding the right Business Process (BPM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zingtree, and as you may have guessed from the title, this review will tell you more about Zingtree’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zingtree Pros : Key Benefits
– Zingtree’s interactive decision trees help simplify complex processes and guide your teams or clients to the next best action. As a no-code solution, Zingtree minimizes the need for IT work and allows you to quickly scale decision trees, workflows, and scripts.
– Agent Script: Create a guided experience for your support reps, sales teams, or developers, so they can guide your customers through complex processes while staying compliant and listening to messages.
– remarkably flexible tool, Zingtree can be used in a variety of ways, but the most common include:
– Customer Self Help: Give your customers a way to answer their own questions without the need for customer support (reducing your bottom line) and generate their own quotes (thus increasing your revenue).
– Internal process: Allow your teams to easily access self-service information and follow the correct procedure, without the need for expert assistance.
– Zingtree integrates with a wide variety of CRM, call center, and help desk tools, including Salesforce, Zendesk, Freshdesk, and more.
Zingtree Cons
– Con : Not always the cheapest option : Business Process (BPM) Software average cost is $ 22,67 .
– Con : Custom integrations can come at a price.
Zingtree Features
Here is the list of the main features of this computer software :
– Outbound Call Center
– What If Scenarios
– Live Chat
– API
– Queue Management (Calls)
– Access Controls/Permissions
– Call Monitoring
– Activity Tracking
– Inbound Call Center
– Alerts / Escalation
– Progressive Dialer
– Application Management
– IVR Support
– Appointment Management
– Concurrency Support
– Appointment Scheduling
– Predictive Dialer
– Automated Routing
– Auto Call Recording
– Blended Call Center
Main function & Pro Features
– Outbound Call Center
– What If Scenarios
– Live Chat
– API
– Queue Management (Calls)
– Access Controls/Permissions
– Call Monitoring
– Activity Tracking
– Inbound Call Center
– Alerts / Escalation
– Progressive Dialer
– Application Management
– IVR Support
– Appointment Management
– Concurrency Support
– Appointment Scheduling
– Predictive Dialer
– Automated Routing
– Auto Call Recording
– Blended Call Center
Zingtree Integrations
Zingtree may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Zingtree Pricing
The Zingtree pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zingtree offers several pricing plans :
– Starter : $ 25,00 per user / per month
– Professional : $ 39,00 per user / per month
– Business : $ 79,00 per user / per month
– Corporate : $ 239,00 per user / per month
– Premium : –
| Starter | Professional | Business | Corporate | Premium |
| $25,00 | $39,00 | $79,00 | $239,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Zingtree Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zingtree is a cloud-based Business Process (BPM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
zingtree is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Zingtree ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Zingtree Screenshots & Images : UI, dashboard …
Zingtree Business Software Pricing
Zingtree Features & Overview
Zingtree Screenshot
Videos
Video #1
Zingtree Reviews
Here is our opinion on Zingtree : this is an excellent business process (bpm) software to know .
Zingtree User Reviews & Ratings
Online and customer reviews of Zingtree software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,1/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 930 followers on LinkedIn
Your Customer Review on Zingtree
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zingtree ? What is your likelihood to renew ?
FAQs
Why use a Business Process (BPM) Software ?
Business Process Management (BPM) Workflow software uses a variety of methods to discover, model, analyze, measure, improve, and optimize business processes. Business process management software (BPM – Business Process Management – Workflow) makes it possible to model the various business processes of an organization in order to understand how to improve them.
Main functions are : Design and manage business processes, Model and implement business rules, Organizational mapping with charts and diagrams, Create and run process-based applications, Real-time analysis and performance monitoring, Alarms and notifications for faulty processes
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Business Process (BPM) Software Average Price : from $ 6,00 to $ 50,00 with an average price of $ 22,67 .
Business Process (BPM) Software Review
Company details
Developed by ZINGTREE LLC, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Operations Management Software > Operations Management Tools > Business Process (BPM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit zingtree.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zingtree is independent in order to highlight the strengths and weaknesses of this Business Process (BPM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zingtree Alternatives
If you’re understanding the drawbacks and you’re looking for a Zingtree alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Zingtree Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ZINGTREE | $8 | Per month / user | Yes |
| TALKDESK | $ | Per month / user | No |
| NEXTIVA | $18,95 | Per month / user | Yes |
| CLOUDTALK | $25 | Per month / user | Yes |
| CALLHIPPO | $14 | Per month / user | No |
| EVOICE | $6,25 | Per month / user | Yes |
| BRIGHT PATTERN | $ | Per month / user | No |
| CALLTOOLS | $ | Per month / user | No |
| CIRCLELOOP | $6,45 | Per month / user | Yes |
| FRESHCALLER | $15 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Zingtree
– Yonyx
– NICE CXone
– Zendesk
– Zoho Desk
– Akio.CX
– TalkDesk
– Nextiva
– CloudTalk
– CallHippo
– Bright Pattern
Free Alternatives to Zingtree
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our MoveitPro review and our Enterprise Suite review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software and Operations Management Tools to find out which one is right for your needs. Discover how these Business Process (BPM) Software compare to Zingtree when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
