Zoho Assist
Zoho Assist : Reviews, Pricing, Features & Alternatives
$10.00
Zoho Assist is a Video Conferencing Software. Price : $10 (free trial available). Review Zoho Assist : Overview & Pricing
Zoho Assist Overview : Features, Pricing, Reviews & Alternatives
Zoho Assist is a Video Conferencing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zoho Assist is listed as a Video Conferencing Software and Collaboration Software for companies and is used for Customer Service, Managed Service Providers (MSP), ITSM, Remote Work …
Zoho Assist price starts from $ 10 per user and per month (free trial available).
Zoho Assist is a remote support solution for IT support of SMBs.
Comprehensive online remote access and support solution
Zoho Assist provides a simple and straightforward user interface to connect to remote computers anywhere in the world.
What is Zoho Assist ?
Zoho Assist web-based remote access software helps provide remote assistance and enables screen sharing. The software can also run on Android and iOS. It becomes easy to access and address unmanaged systems. You can transfer up to 2GB of files to other computers/devices located on different networks. Real-time collaboration is possible for virtual meetings and training sessions are now easier with Zoho Assist. It has remote reboot and reconnect capabilities. Users will enjoy unattended remote access where they can power on systems remotely with a single click. You can remotely access and use power options like reboot, shutdown, unplug, hibernate, etc. It is compatible with firewalls.
Zoho Assist is instant remote support software for customer care. The cloud-based platform allows users to access their customers’ remote desktops, share screens, or manage unattended computers to solve IT, MSP, or general customer issues. Zoho Assist is a comprehensive solution for remote assistance, screen sharing, and remote access.
Zoho Assist is cloud-based remote assistance software designed for organizations of all sizes. The solution enables IT technicians to provide remote support to customers around the world.
Zoho Assist is an online remote access and support platform for small and medium-sized businesses that can make every application more reliable at no cost. Make a significant contribution to Zoho’s powerful management engine with immediate, creative and timely support. Buyer’s GuideDownload the Remote Access Buyer’s Guide with reviews and more. Updated: September 2021 Zoho Assist Customers Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, elementZoho Assist Video
Zoho Assist is a remote support solution for IT support of SMBs.
Zoho Assist is remote support and remote access software designed for SMBs. Try it for free today to find out exactly how it fits your support needs.
Zoho Assist is remote support and remote access software designed for SMBs. Try it for free today to find out exactly how it fits your support needs.
What is ZohoAssist? Zoho Assist is a web-based remote access and support solution that small and medium-sized businesses can use to make their applications more reliable and productive. Enhance Zoho’s robust management engine with fast, creative support out of the box. Users and support teams love this app because it eliminates the chances of support delays, even if the internet connection is slow. Zoho Assist stands out from the crowd as it allows users to manage and troubleshoot even unattended computers. The best part is that the system does not require complex installation and the learning curve is short because the interface is intuitive and simple. Last but not least, the communication is completely secure, so you don’t have to worry about data leaks.
Access your computer or mobile device from anywhere, anytime with Zoho Assist; your one stop solution for remote support, screen sharing and unattended access. Get started today with one of the most secure, reliable and affordable software in the industry. It does not require any prior installation. Cross-platform support available. Works in all devices. Supports all major proxy servers and web firewalls.
Zoho Assist Review : Pros & Cons
Pros & Cons
When it comes to finding the right Video Conferencing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zoho Assist, and as you may have guessed from the title, this review will tell you more about Zoho Assist’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zoho Assist Pros : Key Benefits
– Support remote clients through ad hoc and attended remote sessions. It does not require any prior installation.
– Remote support
– Quickly push updates, patches, or any type of file to your remote client’s computer during the session using built-in file transfer.
– unattended access
– Unattended remote access for computers, both inside and outside the local network, through the deployment of a remote agent. Mass deployment options available.
– Zoho Assist offers a free edition for professional support needs and costs from $12/month for additional technicians.
– shared screen
– Reboot any remote computer with one click and reconnect to the session without losing control. You can also reboot in safe mode.
– file transfer
– multilingual support
Zoho Assist Cons
– Con : Custom integrations can come at a price.
Zoho Assist Features
Here is the list of the main features of this computer software :
– Document synchronization
– Data backup – backup
– Data synchronization
– Business management
– Live Chat
– API
– Access Controls/Permissions
– Chat/Messaging
– Customizable Branding
– Diagnostic Tools
– File Sharing
– File Transfer
– Live Chat
– Multiple User Accounts
– Real-Time Chat
– Remote Access/Control
– Remote Support
– Remote Update / Installation
– Reporting/Analytics
– SSL Security
Main function & Pro Features
– Document synchronization
– Data backup – backup
– Data synchronization
– Business management
– Live Chat
– API
– Access Controls/Permissions
– Chat/Messaging
– Customizable Branding
– Diagnostic Tools
– File Sharing
– File Transfer
– Live Chat
– Multiple User Accounts
– Real-Time Chat
– Remote Access/Control
– Remote Support
– Remote Update / Installation
– Reporting/Analytics
– SSL Security
Zoho Assist Integrations
Zoho Assist integrates with more than 29 applications & plugins like Gmail, Google Calendar and Google Docs (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Zoho Assist integrations
– Google Workspace
– Jira
– Zoho CRM
– Freshdesk
– Zendesk
– Zoho Desk
– Spiceworks
– JIRA Service Management
– Zoho Projects
– ManageEngine ServiceDesk Plus
– ServiceNow
– Zoho SalesIQ
– Incident IQ
– Zoho Bookings
– Drupal
– BigCommerce
– Corporama
– GetResponse
– GoCardless
– G Suite
Zoho Assist Pricing
The Zoho Assist pricing plan starts from $ 10 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zoho Assist offers several pricing plans :
– Free Forever : $ 0,00 per user / per month
– Remote Support – Standard Edition : $ 10,00 per user / per month
– Remote Support – Professional : $ 15,00 per user / per month
– Remote Support – Enterprise : $ 25,00 per user / per month
– Unattended Access – Standard : $ 10,00 per user / per month
| Free Forever | Remote Support – Standard Edition | Remote Support – Professional | Remote Support – Enterprise | Unattended Access – Standard |
| $0,00 | $10,00 | $15,00 | $25,00 | $10,00 |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Zoho Assist Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 15 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 10,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zoho Assist is a cloud-based Video Conferencing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
zoho-assist is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Japanese, Portuguese, Japanese, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 (888) 900-9646
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Zoho Assist ?
This software package is tailored to business needs : Public Administration, Craftsman, Non Profit …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Nucre8Ion, Bauhem, Lisa Roy, Penzaisolutions, Ace Rescue Computer Solutions, Quick To Impress, Avaloncomputers …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Remote Support software, and Fastest Growing Remote Access software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Zoho Assist Screenshots & Images : UI, dashboard …
Zoho Assist Business Software Pricing
Zoho Assist Features & Overview
Zoho Assist Screenshot
Zoho Assist Screenshot
Videos
Video #1
Video #2
Zoho Assist Reviews
Here is our opinion on Zoho Assist : this is a great video conferencing software to trust .
Zoho Assist User Reviews & Ratings
Online and customer reviews of Zoho Assist software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 79%
User rating Very Good : 20%
User rating Average : 1%
User rating Poor : 0%
User rating Terrible : 1%
The main advantages of Zoho Assist are its user access control, dual monitor support, ease of use, and two-way file sharing.
Popularity on social networks :
Your Customer Review on Zoho Assist
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoho Assist ? What is your likelihood to renew ?
FAQs
Why use a Video Conferencing Software ?
Video conferencing (meeting – conf call) software provides a platform with which organizations can host meetings with participants who are in multiple separate locations. Videoconferencing software allows you to organize online conferences, online meetings, conf calls.
According to various sources, most used business software are : TeamViewer (market share : 31,80%), Adobe Connect (20,50%), Skype (13,80%), Zoom (10,70%), Citrix Gotomeeting (2,50%), Blackboard Collaborate (1,60%), Cisco TelePresence (0,90%), Cisco Jabber (0,80%), Saba Cloud (0,80%), Google Hangouts (0,70%), Join.me (0,60%), GoToWebinar (0,50%), Appear.in (0,50%), InterCall (0,30%), Arkadin (0,10%), AnyMeeting (0,10%), Pexip (0,10%), ReadyTalk (0,10%)
Main functions are : Screen sharing, Virtual Whiteboard, Registration, In-app chat, Calendar integration, Quality of service
Main characteristics are : Video conferencing, anonymous email, anonymous email, chat clients, chat rooms, group chat, no install, no registration, progressive web app, randomly generated, video chat, web based, webcam chat, webrtc, nickname spontaneous, stickers, anonymity, anonymous network, random nickname, anonymous chat, anonymity, group chat, no installation, registration not required, stickers, progressive web app, web-based, webRTC, video conferencing, online meeting
Video Conferencing Software Average Price : from $ 4,90 to $ 199,00 with an average price of $ 67,35 . We have identified more than 187 competitors on the market.
Video Conferencing Software Review
Company details
Developed by ZOHO CORPORATION, Inc. (@zoho on Twitter)
HQ location : CA – 94588
Founded by Anne Francis
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Video Conferencing Software
Schema : SoftwareApplication > CommunicationApplication
Tags : After-sales service customers | integrated file sharing | remote desktop support | remote computer diagnostics | access via web browser | simplified connection options | transparent firewall | integrated file sharing …
Website : visit zoho.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zoho Assist is independent in order to highlight the strengths and weaknesses of this Video Conferencing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zoho Assist Alternatives
If you’re understanding the drawbacks and you’re looking for a Zoho Assist alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Zoho Assist Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ZOHO ASSIST | $14 | Per month / user | Yes |
| LOGMEIN PRO | $30 | Per month / user | Yes |
| LOGMEIN RESCUE | $108,25 | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| SPLASHTOP REMOTE SUPPORT | $25 | Per month / user | Yes |
| ANYDESK | $9,9 | Per month / user | Yes |
| TEAMVIEWER | $ | Per month / user | Yes |
| VNC CONNECT | $ | Per month / user | Yes |
| RESCUEASSIST | $55 | Per month / user | Yes |
| BEYONDTRUST REMOTE SUPPORT | $2097 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Zoho Assist
– TeamViewer
– ConnectWise Control
– AnyDesk
– Splashtop Business Access
– Join me
– TeamViewer
– ManageEngine Remote Access Plus
– VNC Connect
– LogMeIn
– Splashtop
Free Alternatives to Zoho Assist
– VNC Connect
– ISL Online
– Wurkr
You can also take a look at other business apps, like our QuickBooks review and our Sendpulse review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Video Conferencing Software compare to Zoho Assist when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
