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Zoho Chat : Reviews, Pricing, Features & Alternatives

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Zoho Chat is a Live Chat Software. Review Zoho Chat : Overview & Pricing

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Zoho Chat Overview : Features, Pricing, Reviews & Alternatives

Zoho Chat is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Zoho Chat is listed as a Live Chat Software and Collaboration Software for companies and is used for Operations and productivity Communications Live chat and instant messagings …

Zoho Chat prices are available on demand .

Zoho Chat combines content and communications in a single view to give users a complete picture of the team’s work.

What is Zoho Chat ?

Zoho Chat is business communication software designed to improve productivity and enhance team collaboration. Experience unified communication through team chat, group chat, video chat, and file sharing. Free for unlimited users!

Zoho Chat is a live chat tool from Zoho Corporation.

Zoho Chat Review

Zoho Chat Review : Pros & Cons

Pros & Cons

When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Zoho Chat, and as you may have guessed from the title, this review will tell you more about Zoho Chat’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Zoho Chat Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Zoho Chat Cons

– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
 

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Zoho Chat Features

Here is the list of the main features of this computer software :

– Document synchronization
– Data backup – backup
– Data synchronization

Main function & Pro Features

– Cloud Services

Zoho Chat Integrations

Zoho Chat integrates with more than 14 applications & plugins like GoCardless, GetResponse and Corporama (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Zoho Chat integrations

– Corporama
– GetResponse
– GoCardless
– G Suite
– Gmail
– Google Calendar
– Google Docs
– Google Drive
– Intercom
– Mailjet
– Zapier
– Zendesk
– Zoho

Zoho Chat Pricing

The Zoho Chat pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Zoho Chat offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : Freemium
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Zoho Chat is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

zoho-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Zoho Chat ?

This software package is tailored to business needs : Craftsman, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …

This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)

Zoho Chat Screenshots & Images : UI, dashboard …

Zoho Chat Review

Zoho Chat Business Software Pricing

Zoho Chat Features

Zoho Chat Features & Overview

Zoho Chat Screenshot

Zoho Chat Screenshot

Zoho Chat Screenshot

Zoho Chat Screenshot

Videos

Video #1

YouTube video

 

Zoho Chat Reviews

Here is our opinion on Zoho Chat : this is a useful live chat software to experiment .

Zoho Chat User Reviews & Ratings

Online and customer reviews of Zoho Chat software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Zoho Chat

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoho Chat ? What is your likelihood to renew ?
 

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FAQs

Why use a Live Chat Software ?

Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.

According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)

Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support

Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms

Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.

Live Chat Software Review

Live Chat Software Review

Company details

Developed by ZOHO, Inc. (@zoho on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : Messaging Chat …
Website : visit zoho.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Zoho Chat is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Zoho Chat Alternatives

If you’re understanding the drawbacks and you’re looking for a Zoho Chat alternative, there are more than 45 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Zoho Chat

– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
– Place
– Zendesk Chat
– Moovapps Team
– Orchestration
– Oggchat Live Chat

You can also take a look at other business apps, like our ZoneAlarm Internet Security Suite review and our AutoDesk Showcase review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Zoho Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Live Chat Software

 

6Expert Score
Zoho Chat Review
Zoho Chat is a useful live chat SaaS software to experiment for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
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