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Customer Satisfaction Software


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9.8/10

MarkUp

MarkUp is a Customer Feedback Software. Price : $15. Review MarkUp : Overview & Pricing
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$15.00
MarkUp Review
MarkUp is a great customer feedback SaaS software to recommend for your company or business.
Ease of use
9.80
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9/10

Velocify Dial-IQ

Velocify Dial-IQ is a Customer Satisfaction Software. Review Velocify Dial-IQ : Overview & Pricing
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Velocify Dial-IQ Review
Velocify Dial-IQ is an excellent customer satisfaction SaaS software to know for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • Phone Contact Routing: Say goodbye to that old-fashioned hunt group set up on your phone system
CONS:
  • Not always the cheapest option
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9.2/10

Formlets

Formlets is a Customer Feedback Software. Price : $15. Review Formlets : Overview & Pricing
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$15.00
Formlets Review
Formlets is an excellent customer feedback SaaS software to recommend for your company or business.
Ease of use
9.20
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Recommended
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10/10

Localyser

Localyser is a Review Management Software. Price : $29 (free trial available). Review Localyser : Overview & Pricing
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$29.00
Localyser Review
Localyser is a great review management SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
8.80
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • For CMOs, easily monitor and improve online reputation at site-level and scale.
CONS:
  • Custom integrations can come at a price
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10/10

SightMill

SightMill is a Customer Feedback Software. Price : $25 (free trial available). Review SightMill : Overview & Pricing
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$25.00
SightMill Review
SightMill is a great customer feedback SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
8.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SighMill offers multiple survey formats including web, email, SMS and mobile.
CONS:
  • Custom integrations can come at a price
Category Leader
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10/10

Sleekplan

Sleekplan is an User Satisfaction Software. Price : $15 (free trial available). Review Sleekplan : Overview & Pricing
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$15.00
Sleekplan Review
Sleekplan is a great user satisfaction SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Recommended
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10/10

SatisMeter

SatisMeter is an User Satisfaction Software. Price : $49 (free trial available). Review SatisMeter : Overview & Pricing
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$49.00
SatisMeter Review
SatisMeter is a great user satisfaction SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
7.80
Integrations
5.80
Customer support
6.00
Value for money
6.00
PROS:
  • SatisMeter promises higher retention, higher customer satisfaction and insights into customer needs for better product development.
CONS:
  • Custom integrations can come at a price
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9/10

Formspree

Formspree is a Customer Feedback Software. Price : $18. Review Formspree : Overview & Pricing
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$18.00
Formspree Review
Formspree is an excellent customer feedback SaaS software to recommend for your company or business.
Ease of use
9.00
Functionnality
9.00
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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Home Care Pulse - Experience Management is an User Satisfaction Software. Price : $129. Review Home Care Pulse - Experience Management : Overview & Pricing
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$129.00
Home Care Pulse - Experience Management Review
Home Care Pulse - Experience Management is a great user satisfaction SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
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9.4/10

Elevatie

Elevatie is a Review Management Software (free trial available). Review Elevatie : Overview & Pricing
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Elevatie Review
Elevatie is an excellent review management SaaS software to advise for your company or business.
Ease of use
9.40
Functionnality
8.60
Integrations
9.00
Customer support
9.00
Value for money
9.00
PROS:
  • Elevatie allows users to send text messages that allow businesses to connect directly with customers and receive feedback.
CONS:
  • Not always the cheapest option
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10/10

Rize Reviews

Rize Reviews is a Review Management Software (free trial available). Review Rize Reviews : Overview & Pricing
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Rize Reviews Review
Rize Reviews is a great review management SaaS software to trust for your company or business.
Ease of use
10.00
Functionnality
9.40
Integrations
9.60
Customer support
9.60
Value for money
9.60
PROS:
  • Review monitoring technology and instant notifications keep users informed by alerting them via email whenever a customer leaves a review or review anywhere online.
CONS:
  • Not always the cheapest option
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10/10

Verified Reviews

Verified Reviews is a Review Management Software (free trial available). Review Verified Reviews : Overview & Pricing
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Verified Reviews Review
Verified Reviews is a great review management SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
9.20
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Popular
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10/10

Kimoby

Kimoby is a Customer Satisfaction Software. Price : $99 (free trial available). Review Kimoby : Overview & Pricing
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$99.00
Kimoby Review
Kimoby is a great customer satisfaction SaaS software to advise for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.40
Customer support
9.40
Value for money
9.40
PROS:
  • Easily integrates with most CRMs
CONS:
  • Custom integrations can come at a price
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8.8/10

ROInnovation

ROInnovation is a Review Management Software. Review ROInnovation : Overview & Pricing
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ROInnovation Review
ROInnovation is a very popular review management SaaS software to recommend for your company or business.
Ease of use
8.80
Functionnality
7.60
Integrations
7.80
Customer support
7.80
Value for money
7.80
PROS:
  • RO Innovation is a cloud-based software solution for creating, deploying, managing, and measuring customer referrals and sales enablement content.
CONS:
  • Not always the cheapest option
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8.4/10

Formotus

Formotus is a Customer Feedback Software. Price : $20 (free trial available). Review Formotus : Overview & Pricing
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$20.00
Formotus Review
Formotus is an easy-to-use customer feedback SaaS software to advise for your company or business.
Ease of use
8.40
Functionnality
7.80
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • Create and customize forms in Formotus for various scenarios, including inspections, audits, compliance, and more
CONS:
  • Custom integrations can come at a price
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9.8/10

EnjoyHQ

EnjoyHQ is a Customer Feedback Software. Price : $200 (free trial available). Review EnjoyHQ : Overview & Pricing
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$200.00
EnjoyHQ Review
EnjoyHQ is a great customer feedback SaaS software to advise for your company or business.
Ease of use
9.80
Functionnality
9.00
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • native integrations
CONS:
  • Not always the cheapest option
Recommended
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10/10

Grab Your Reviews

Grab Your Reviews is a Review Management Software. Price : $29 (free trial available). Review Grab Your Reviews : Overview & Pricing
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$29.00
Grab Your Reviews Review
Grab Your Reviews is a great review management SaaS software to know for your company or business.
Ease of use
10.00
Functionnality
9.60
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • SaaS platform
CONS:
  • Custom integrations can come at a price
Recommended
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9.6/10

Reputation Studio

Reputation Studio is a Review Management Software. Price : $499. Review Reputation Studio : Overview & Pricing
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$499.00
Reputation Studio Review
Reputation Studio is a great review management SaaS software to recommend for your company or business.
Ease of use
9.60
Functionnality
9.80
Integrations
9.20
Customer support
9.20
Value for money
9.20
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
Category Leader
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10/10

Wizville

Wizville is a Customer Feedback Software. Review Wizville : Overview & Pricing
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Wizville Review
Wizville is a great customer feedback SaaS software to recommend for your company or business.
Ease of use
10.00
Functionnality
9.80
Integrations
9.80
Customer support
9.80
Value for money
9.80
PROS:
  • Feedback can be collected at any stage of the customer journey, to provide feedback on products, pre-sales service, in-store and online shopping experiences, and after-sales service.
CONS:
  • Not always the cheapest option
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8.4/10

Feedbackstr

Feedbackstr is a Customer Feedback Software. Price : $97. Review Feedbackstr : Overview & Pricing
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$97.00
Feedbackstr Review
Feedbackstr is an easy-to-use customer feedback SaaS software to recommend for your company or business.
Ease of use
8.40
Functionnality
8.40
Integrations
8.40
Customer support
8.40
Value for money
8.40
PROS:
  • Start getting actionable feedback right away with our touchpoint tracking tools.
CONS:
  • Not always the cheapest option
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6/10

Pisano

Pisano is a Customer Feedback Software. Review Pisano : Overview & Pricing
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Pisano Review
Pisano is a decent customer feedback SaaS software to experience for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Ask Inline

Ask Inline is a Customer Feedback Software. Price : $200. Review Ask Inline : Overview & Pricing
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$200.00
Ask Inline Review
Ask Inline is a decent customer feedback SaaS software to examine for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • Free Trial
CONS:
  • Not always the cheapest option
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3.4/10

Ascendus

Ascendus is a Customer Feedback Software. Review Ascendus : Overview & Pricing
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Ascendus Review
Ascendus is a simple customer feedback SaaS software to investigate for your company or business.
Ease of use
3.40
Functionnality
3.40
Integrations
3.40
Customer support
3.40
Value for money
3.40
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option
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6/10

Ramen

Ramen is a Customer Feedback Software. Review Ramen : Overview & Pricing
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Ramen Review
Ramen is a decent customer feedback SaaS software to experiment for your company or business.
Ease of use
6.00
Functionnality
6.00
Integrations
6.00
Customer support
6.00
Value for money
6.00
PROS:
  • SaaS platform
CONS:
  • Not always the cheapest option

Why use Customer Satisfaction Software ?

What are the key features and benefits of Customer Satisfaction Software ?

  • Data management
  • Questionnaire
  • Multi-channel solution
  • Reputation management
  • 24-7 accessibility
  • Import - Export of data
  • Creation of consumer panels
  • Visualization of data using a dashboard
  • Dashboards
  • Data Visualization

What are the Cons of Customer Satisfaction Software ?

  • Data hosting: not necessarily stored in your country (server abroad)
  • Installation & Maintenance: it is preferable to call on an IT integrator
  • Technical support: it is preferable to train employees when changing software packages
  • Security & Confidentiality: you must trust the publisher of the solution
  • Price: multiplying subscription software can be costly for the company


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Best Customer Satisfaction Software: Reviews Pricing Comparison Alternatives

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