3CLogic
3CLogic : Reviews, Pricing, Features & Alternatives
3CLogic is a Call Tracking Software. Review 3CLogic : Overview & Pricing
3CLogic Overview : Features, Pricing, Reviews & Alternatives
3CLogic is a Call Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
3CLogic is listed as a Call Tracking Software and Business Phone Systems Software for companies and is used for VoIP, IVR, Customer Experience, Predictive Dialer, Business Intelligence, Cloud Integration (iPaaS), CRM …
3CLogic prices are available on demand .
3CLogic offers a leading cloud-based contact center platform and solution for sales, marketing and customer service.
Improve your customers’ specific communication levels in real time with 3Clogic
What is 3CLogic ?
3CLogic is a suitable contact center solution that helps companies transform their CRM or cloud platform by integrating voice with pre-existing digital communication channels. The solution helps companies improve their contact center services by introducing voice-enabled self-service mechanisms. It also comes with robust call center functionality that allows users to communicate with individual customers through leading platforms like ServiceNow, SAP, Microsoft Dynamics, and SugarCRM. With 3CLogic, companies can easily create, modify and manage dynamic call flows designed to work with external workflows. The solution even allows companies to use third-party data, connecting customers with the right agent who can help them in the most appropriate way. With 3CLogic, users also gain real-time visibility into performance-related issues with interactive voice response (IVR) workflows. This allows them to identify operational bottlenecks, diversion points, or stops along the way. The advanced keyword tracking rules, call transcription and machine learning features included in the particular software allow perfect identification of the individual sentiments or tones of a specific customer interaction.
Cloud-based call center software developer designed to improve communication between hybrid and cloud contact centers. The company’s call center software offers an all-in-one, multi-channel platform that streamlines customer service management by automating user activities, routine customer inquiries, and provides consolidated reporting and business analytics. that allows companies to better manage customer requests and improve customer service management. .
3CLogic is a leading provider of cloud-based contact center solutions based on an innovative approach, designed to deliver modern contact center functionality to meet the challenges of a modern world.
3CLogic offers a leading cloud-based contact center platform and solution for sales, marketing and customer service.
3CLogic is a leading provider of multi-channel cloud contact center solutions (voice, email, instant messaging, chat, social media) designed to help organizations optimize their communication initiatives (sales, telemarketing, customer service, support, collections, appointment scheduling) to drive revenue and improve overall customer interaction, delivering a truly seamless experience.
3CLogic is a leading provider of multi-channel cloud contact center solutions (voice, email, text, chat, social networks), designed to help organizations optimize their communication initiatives (sales, telemarketing, customer service, support, collections, appointment scheduling) in order to drive revenue and improve overall customer interaction, delivering a truly seamless experience.
3CLogic is a leading provider of multi-channel cloud contact center solutions (voice, email, text, chat, social networks), designed to help organizations optimize their communication initiatives (sales, telemarketing, customer service, support, collections, appointment scheduling) in order to drive revenue and improve overall customer interaction, delivering a truly seamless experience.
3CLogic Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is 3CLogic, and as you may have guessed from the title, this review will tell you more about 3CLogic’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
3CLogic Pros : Key Benefits
– Leverage CRM or customer service management data to drive smart and dynamic customer journeys or interactions with 3CLogic’s advanced IVR to enable better customer experiences and increase CSAT scores.
– Transcribe call recordings and apply 3CLogic speech analytics tools to analyze customer sentiment and satisfaction engagements to activate CRM workflows, enabling proactive customer service and triggering better issue resolution. problems.
– Grez tous vos engagements entrants et sortants avec la plate-forme de center de contact de 3CLogic complte avec ACD, numeration predictive, SMS, synthse vocale, messagerie vocale, tools de surveillance silencieuse et de chuchotement, transferts d’appel et d’cran, and even more.
– Leverage your existing on-premises system (Cisco, Avaya, or Genesys), while enabling a full cloud contact center offering with your CRM or recording system, or simply take advantage of full cloud hosting from AWS 3CLogic.
– Frequent releases / updates
3CLogic Cons
– Con : Not always the cheapest option : Call Tracking Software average cost is $ 166,5 .
– Con : Custom integrations can come at a price.
3CLogic Features
Here is the list of the main features of this computer software :
– business intelligence
– 24/7 accessibility
– Import – Export data
– CRM
– Outbound Call Center
– API
– Predictive Dialer
– Activity Dashboard
– Concurrency Support
– Activity Tracking
– Call Monitoring
– Agent Interface
– Inbound Call Center
– Alerts / Escalation
– Queue Management (Calls)
– Archiving & Retention
– Live Chat
– Auto-Dialer
– Progressive Dialer
– Automated Routing
Main function & Pro Features
– IVR Support
– Automatic Call Distribution
– Auto Call Recording
– Automatic Lead Distribution
– Blended Call Center
– Call Center Management
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Scheduling
– Call Scripting
– Call Transfer
– Campaign Management
– Collaboration Tools
– Communication Management
– Computer Telephony Integration
– Customer Database
– Customer Engagement
3CLogic Integrations
3CLogic integrates with more than 3 applications & plugins like Infusionsoft and Microsoft Dynamics (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 3CLogic integrations
– Infusionsoft
– Microsoft Dynamics
3CLogic Pricing
The 3CLogic pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
3CLogic offers several pricing plans :
– 3Clogic : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| 3Clogic | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
3CLogic Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
3CLogic is a cloud-based Call Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
3clogic is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (800) 350 8656
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use 3CLogic ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, Marketing, Sales …
This cloud software is used in the sectors : Software, Financial services, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Linfox Pty Ltd, The University Of Texas At Dallas, Spring Venture Group, Cvs Pharmacy, Virtual Solutions …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
3CLogic Screenshots & Images : UI, dashboard …
3CLogic Business Software Pricing
3CLogic Features & Overview
3CLogic Screenshot
3CLogic Screenshot
Videos
Video #1
Video #2
3CLogic Reviews
Here is our opinion on 3CLogic : this is an excellent call tracking software to advise .
3CLogic User Reviews & Ratings
Online and customer reviews of 3CLogic software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,1/5
Functionality : 4,1/5
Usefulness : 4,1/5
Ease of use : 4,1/5
User rating Excellent : 50%
User rating Very Good : 38%
User rating Average : 6%
User rating Poor : 3%
User rating Terrible : 0%
Inbound, Outbound, or Combined Solutions
Popularity on social networks : 2957 followers on LinkedIn
Your Customer Review on 3CLogic
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend 3CLogic ? What is your likelihood to renew ?
FAQs
Why use a Call Tracking Software ?
Phone call tracking and analysis software is a set of tools that gives businesses insight into why customers are calling.
According to various sources, most used business software are : CallRail (market share : 37,30%), Marchex (32,40%), Marchex Call Analytics (6,10%), Tenfold (3,20%), ResponseTap (2,20%), Invoca (1,10%), Infinity Call Tracking (1,00%), Freespee (0,80%), NICE Systems (0,40%), Mediahawk (0,40%), Talkdesk (0,30%), Ruler Analytics (0,30%), Calltracks (0,20%), eGain (0,20%), Ringostat (0,20%)
Main functions are : Tracking numbers, Automatic call distribution, Software integrations, API access, Call reports, Call recording
Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service
Call Tracking Software Average Price : from $ 25,00 to $ 560,00 with an average price of $ 166,50 . We have identified more than 101 competitors on the market.
Call Tracking Software Review
Company details
Developed by 3CLOGIC, Inc. (@3clogic on Twitter)
About 3CLogic: 3CLogic is a cloud-based contact center solution. Flexible, reliable and scalable, we help deliver superior sales and customer service by providing the ultimate in customer communications, while perfectly adapting to your business and needs.
HQ location : USA
Founded in 2005 by Denis Seynhaeve
Total revenue : $10.3M
Fundings : $20.9M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Tracking Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit 3clogic.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on 3CLogic is independent in order to highlight the strengths and weaknesses of this Call Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
3CLogic Alternatives
If you’re understanding the drawbacks and you’re looking for a 3CLogic alternative, there are more than 26 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare 3CLogic Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| 3CLOGIC | $ | Per month / user | No |
| FIVE9 | $ | Per month / user | No |
| TALKDESK | $ | Per month / user | Yes |
| NEXTIVA | $18,95 | Per month / user | Yes |
| CLOUDTALK | $25 | Per month / user | Yes |
| CALLHIPPO | $14 | Per month / user | No |
| BRIGHT PATTERN | $ | Per month / user | No |
| EVOICE | $6,25 | Per month / user | Yes |
| CALLTOOLS | $ | Per month / user | No |
| CIRCLELOOP | $6,45 | Per month / user | Yes |
Top 10 Alternatives & Competitors to 3CLogic
– Genesys Cloud CX
– Bitrix24
– Five9
– BeInContact
– Kavkom
– Switchypro
– Hot Prospector
– Call Tracking
– Magnetis
– Hot Prospector
Free Alternatives to 3CLogic
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our FunctionFox review and our Ginger review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Tracking Software compare to 3CLogic when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
