Convoso
Convoso : Reviews, Pricing, Features & Alternatives
$90.00
Convoso is a Call Center Software. Price : $90. Review Convoso : Overview & Pricing
Convoso Overview : Features, Pricing, Reviews & Alternatives
Convoso is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Convoso is listed as a Call Center Software and Business Phone Systems Software for companies and is used for VoIP, Telephony, Predictive Dialer, CRM …
Convoso price starts from $ 90 per user and per month .
Convoso’s cloud-based contact center helps SMBs increase sales, marketing, and customer service.
The best marker for better business
What is Convoso ?
Convoso’s offers the world’s first all-in-one contact center software with an added twist of gamification. Our cloud/browser based software is equipped with an arsenal of fully integrated applications to support any inbound, outbound and blended contact center operation. Our all-in-one platform puts your business at the forefront of innovation and productivity by applying gamification (game-like mechanics) that helps engage and motivate your team to achieve and exceed your company’s KPIs by use of custom leaderboards, points, agent avatars and more. Convoso’s solutions optimize the value your operation gains from each feature to ensure you get the maximum return on investment.
Convoso is the industry leader in browser-based contact center software. Schedule your free demo today to see how Convoso will revolutionize your call center.
Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/feed/preview), as well as two-way SMS, voice broadcast, outbound email, no-ring voicemail, and dynamic IVR to automatically pre-qualify leads. As a cloud-based solution, the Convoso Contact Center solution can be accessed over the Internet via servers managed by Convoso. The solution supports customer-centric industries including insurance, travel, debt settlement, education, and more. It helps users manage call volume, sell products or services, conduct market research, and qualify leads.
Convoso is the industry leader in browser-based contact center software. Schedule your free demo today to see how Convoso will revolutionize your call center.
Convoso’s cloud-based contact center software converts leads faster. Dramatically increase lead and contact conversion rates with Convoso’s end-to-end contact center software. Our predictive dialer… Read more
Convoso Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Convoso, and as you may have guessed from the title, this review will tell you more about Convoso’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Convoso Pros : Key Benefits
– Convoso is the only provider of its kind to offer a comprehensive set of end-to-end end-to-end solutions that ensure optimal performance and productivity. From service and support to sales and marketing call center operations, our all-in-one contact center platform helps deliver a quality customer experience while maximizing productivity-easily and enjoyable.
– Convoso values the importance of not only establishing, but also maintaining strong partnerships with our clients and will work alongside each client to ensure their success.
– Convoso partners with you to ensure your business generates and continues to exponentially exceed your business KPIs. The Convoso team is committed to ensuring our customers’ satisfaction throughout our partnership; Unlike other vendors, our superhero support team won’t end after you purchase our product.
– switchboard telephone system
– Features of our all-in-one contact center software include:
– Omnichannel (voice, SMS, email)
– CTI/Iframe Popup Screen
– webRTC softphone
– Hosted IVR Stream / Stream Designer
– light CRM
Convoso Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Convoso Features
Here is the list of the main features of this computer software :
– API
– Alerts/Notifications
– Answering Machine Detection
– Auto-Dialer
– Automatic Call Distribution
– Automatic Lead Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scheduling
– Call Scripting
– Call Tracking
– Call Transfer
Main function & Pro Features
– Callback Scheduling
– Caller ID
– Campaign Management
– Computer Telephony Integration
– Contact Database
– Contact Management
– Customer Database
– Customer History
– Customer Segmentation
– Customizable Fields
– Lead Capture
– Customizable Reports
– Lead Distribution
– Customizable Templates
– Lead Generation
– Data Import/Export
– Lead Management
– FCC Compliance
– List Management
– FTC Compliance
Convoso Integrations
Convoso may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Convoso Pricing
The Convoso pricing plan starts from $ 90 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Convoso offers several pricing plans :
– Convoso : $ 90,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Convoso | Start | Professional | Enterprise | Premium |
| $90,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : $ 90,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Convoso is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
convoso is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : +1 866-787-0157
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Convoso ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Administrative, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)
Convoso Screenshots & Images : UI, dashboard …
Convoso Business Software Pricing
Convoso Features & Overview
Convoso Screenshot
Convoso Screenshot
Videos
This video is no longer available
Convoso Reviews
Here is our opinion on Convoso : this is an excellent call center software to recommend .
Convoso User Reviews & Ratings
Online and customer reviews of Convoso software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 60%
User rating Very Good : 27%
User rating Average : 13%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 3552 followers on LinkedIn
Your Customer Review on Convoso
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Convoso ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by CONVOSO, Inc. (@nimahakimi on Twitter)
HQ location : USA
Founded in 2006 by Nima Hakimi
Total revenue : $5.0M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit convoso.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Convoso is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Convoso Alternatives
If you’re understanding the drawbacks and you’re looking for a Convoso alternative, there are more than 71 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Convoso Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CONVOSO | $ | Per month / user | No |
| 8X8 | $12 | Per month / user | Yes |
| I2X | $ | Per month / user | No |
| IPSCAPE | $ | Per month / user | No |
| CALLMATRIX | $29 | Per month / user | No |
| SQUARETALK | $ | Per month / user | No |
| CLOUDCALL | $ | Per month / user | No |
| GENESYS PURECONNECT | $ | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Convoso
– Five9
– ChaseData CCaaS
– Ytel
– PhoneBurner
– VICIdial
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
You can also take a look at other business apps, like our Voluum review and our ManageEngine SupportCenter Plus review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Convoso when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
