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Agent.ai : Reviews, Pricing, Features & Alternatives

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Agent.ai is a Live Chat Software. Price : $1 (free trial available). Review Agent.ai : Overview & Pricing

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Agent.ai Overview : Features, Pricing, Reviews & Alternatives

Agent.ai is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Agent.ai is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service, Customer Support, Artificial Intelligence …

Agent.ai price starts from $ 1 per user and per month (free trial available).

Agent.ai provides AI-powered customer service software that helps businesses connect with their customers in real time.

What is Agent.ai ?

Agent.ai provides businesses with the tools to automate their customer service with AI chatbot functionality. With the goal of automating simple responses to customer inquiries and improving the efficiency of live agents, Agent.ai acts as a first point of contact for customers by answering basic inquiries in minutes with the help of artificial intelligence.

We’re a business travel automation company that helps businesses save money and enforce travel policies with safety in mind.

Agent.ai provides AI customer service to help businesses connect with their customers and increase support team productivity. Leverage AI support to increase agent productivity with AI-assisted messaging to resolve questions, 24/7

Agent.ai Review

Agent.ai Review : Pros & Cons

Pros & Cons

When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Agent.ai, and as you may have guessed from the title, this review will tell you more about Agent.ai’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Agent.ai Pros : Key Benefits

– Integrate Agent.ai with your current CRM or messaging system to extract customer information, files, and interactions that can be used as intelligence when developing automated chatbot responses.

– See all customer activity with Agent.ai’s Customer Chronicle, which presents a detailed, interactive timeline of all user behavior in the app.

– Answer customer questions in no time with live FAQs 24/7. Agent.ai suggests appropriate responses to customer queries about the chat feature using information gathered from FAQs, agent interactions, support ticket resolutions, and the knowledge base.

– Organize your customers into different priority groups based on their lifetime value with Agent.ai’s user segmentation feature.

– Decide how much control you want to give Agent.ai by selecting autopilot mode for more automated interaction with the chatbot or copilot mode for more live interaction with the agent.

Agent.ai Cons

– Con : Custom integrations can come at a price.
 

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Agent.ai Features

Here is the list of the main features of this computer software :

– CRM
– Activity Dashboard
– Alerts / Escalation
– Appointment Management
– Auto-Responders
– CRM
– Chat/Messaging
– Chatbot
– Contact Management
– Customer Database
– Customer Segmentation
– Customer Service Analytics
– Data Extraction
– Employee Management
– For Healthcare
– For Sales Teams/Organizations
– Help Desk Management
– Interaction Tracking
– Knowledge Base Management
– Live Chat

Main function & Pro Features

– Machine Learning
– Multi-Channel Communication
– Multi-Language
– Performance Metrics
– Process/Workflow Automation
– Queue Management
– Search/Filter
– Self Service Portal
– Speech Recognition
– Support Ticket Management
– Surveys & Feedback

Agent.ai Integrations

Agent.ai integrates with more than 10 applications & plugins like Zendesk, Freshdesk and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Agent.ai integrations

– Slack
– Freshdesk
– Zendesk
– Facebook for Business
– Intercom
– Twitter
– Salesforce Service Cloud
– Oracle B2C Service
– Helpshift
– Oracle Service

Agent.ai Pricing

The Agent.ai pricing plan starts from $ 1 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Agent.ai offers several pricing plans :

– Free Trial : $ 1,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$1,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 1,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Agent.ai is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

agent-ai is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : 800-381-3312

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use Agent.ai ?

This software package is tailored to business needs : Non Profit, Entrepreneur, Medium Company …

This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

Agent.ai Screenshots & Images : UI, dashboard …

Agent.ai Review

Agent.ai Business Software Pricing

Agent.ai Features

Agent.ai Features & Overview

Agent.ai Screenshot

Agent.ai Screenshot

Videos

This video is no longer available  

Agent.ai Reviews

Here is our opinion on Agent.ai : this is a useful live chat software to experience .

Agent.ai User Reviews & Ratings

Online and customer reviews of Agent.ai software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Agent.ai

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Agent.ai ? What is your likelihood to renew ?
 

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FAQs

Why use a Live Chat Software ?

Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.

According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)

Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support

Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms

Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.

Live Chat Software Review

Live Chat Software Review

Company details

Developed by AGENTAI, Inc. (@getagentai on Twitter)
HQ location : USA
Founded in 2016 by Fred Hsu
Total revenue : $1000000
Fundings : € 2_700_000

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit agent.ai

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Agent.ai is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Agent.ai Alternatives

If you’re understanding the drawbacks and you’re looking for a Agent.ai alternative, there are more than 50 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Agent ai

– Acobot
– Pypestream
– Gallabox
– Talla
– NICE CXone
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails

You can also take a look at other business apps, like our Alert.Us review and our Amazon AWS Athena review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Agent.ai when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Live Chat Software

 

6Expert Score
Agent.ai Review
Agent.ai is a useful live chat SaaS software to experience for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • Integrate Agent.ai with your current CRM or messaging system to extract customer information, files, and interactions that can be used as intelligence when developing automated chatbot responses.
CONS
  • Custom integrations can come at a price
Agent.ai
Agent.ai

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