Aircall
Aircall : Reviews, Pricing, Features & Alternatives
$30.00
Aircall is a VoIP – SIP Software. Price : $30 (free trial available). Review Aircall : Overview & Pricing
Aircall Overview : Features, Pricing, Reviews & Alternatives
Aircall is a VoIP – SIP Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Aircall is listed as a VoIP – SIP Software and Business Phone Systems Software for companies and is used for Online Meeting, Call Center, Contact Center, Auto Dialer, Help Desk, VOIP …
Aircall price starts from $ 30 per user and per month (free trial available).
Aircall is state-of-the-art call center software designed for fast-growing businesses. Instant configuration and integration with your CRMs
The best call center software for you
Aircall is powerful and easy-to-use helpline software for SMBs and startups.
What is Aircall ?
Aircall Call Center software is a leading call center software because it seamlessly integrates features with popular help desk tools. This tool offers customer relationship management, live chat, and e-commerce software to predict customer needs on every call, helping businesses improve efficiency. Aircall is a useful cloud-based phone calling system and call center solution to manage modern business efficiently. It is a voice platform that provides a continuous service with productivity tools and support. Aircall is a great platform that helps businesses run smoothly by supporting their sales team. It offers efficient and clear communication with customers through detailed information and analysis in real time. And with its industry-leading call center features, customer relationships are enhanced. It helps companies make the phone call process simple, accessible and transparent for users. Businesses using Aircall can receive advanced analytics and track their team’s performance and agent productivity. Additionally, they can quickly check team activity on the live stream with an existing CRM and help desk feature that improves the process of understanding. It’s a flexible voice solution for businesses with essential, professional, and custom pricing strategies. they can quickly check team activity on the live stream with an existing help desk and CRM feature that improves the understanding process. It’s a flexible voice solution for businesses with essential, professional, and custom pricing strategies. they can quickly check team activity on the live stream with an existing help desk and CRM feature that improves the understanding process. It’s a flexible voice solution for businesses with essential, professional, and custom pricing strategies.
Instantly get phone numbers in over __ 40 countries. Manage calls on the go with our mobile and desktop apps. Get started with our intuitive dashboard.
Easily add and remove users as needed. Automatically and efficiently route calls based on IVR selection, agent skills __, time zone, and more.
Receive advanced call center analytics __ on agent and team productivity. Follow your team’s activity in real time on the live stream _ and cross-reference your data with your CRM and Helpdesk for a better understanding of your processes.
Aircall provides a cloud-based voice platform that integrates with productivity and support tools that workplaces already use to make phone support management easier.
Simple, smart phone system designed for teams – get numbers instantly, wherever you are. In 40 countries. – Easily stream phone calls across your team, wherever they are, on any device – Collaborate on calls: Share contacts, comments, and voicemails to make sure your customers are there.
Simple, smart phone system designed for teams – get numbers instantly, wherever you are. In 40 countries. – Easily stream phone calls across your team, wherever they are, on any device – Collaborate on calls: Share contacts, comments, and voicemails to make sure your customers are there.
With Aircall, you can take the pain out of a rigid and inconvenient office phone system with a simple solution to make teamwork more efficient and not miss a single business opportunity. Aircall allows you to set up phone support in minutes. It allows you to get any number from any country and make sure all calls are handled correctly. No need to install any hardware. All you need, your team members download the app and then start making and receiving calls instantly. With Aircall, you can speed up your team’s work on calls with shared call activity feeds and allow them to comment and collaborate too. With Aircall, you can get closer to customers by getting local numbers in the countries where you operate. You won’t miss any calls because you can cascade calls across your entire team. You can also easily monitor calling activities. Since it can run on any device, you can make and receive calls on any device you have. Simply use the Aircall app to manage calls on your desktop or laptop. You can also transfer them to your mobile phone when you are not at the table.
Aircall Review : Pros & Cons
Pros & Cons
When it comes to finding the right VoIP – SIP tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Aircall, and as you may have guessed from the title, this review will tell you more about Aircall’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Aircall Pros : Key Benefits
– Set up Aircall call center software for your sales and support team in minutes.
– Instant local numbers in over 30 countries
– No hardware required – just let your team members download the Aircall app to start making and receiving calls instantly!
– professional reception
– Instantly get the numbers you need, in any country, and make sure all calls are handled correctly.
– Your customer information in one place. Connect all call records and history to your CRM, helpdesk, or collaboration software.
– Shared call inbox
– Empower your team to work on calls faster with a shared call activity feed where they can comment and collaborate.
– share contacts
– Aircall’s advanced analytics and data visualization make it easy to present your team’s results and make decisions in real time.
Aircall Cons
– Con : Custom integrations can come at a price.
Aircall Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Tracking – Tracking
– 24/7 accessibility
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Online conference management – conf call
– Webinar management
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Email management
– Import – Export data
– CRM
– Contact management
– Personalization
– Human Resource Management
– User Management
– User identification
– Customer management
Main function & Pro Features
– Reporting – Reports
– Tracking – Tracking
– 24/7 accessibility
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Online conference management – conf call
– Webinar management
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Email management
– Import – Export data
– CRM
– Contact management
– Personalization
– Human Resource Management
– User Management
– User identification
– Customer management
Aircall Integrations
Aircall integrates with more than 65 applications & plugins like Typeform, Campaign Monitor and Robly (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Aircall integrations
– Google Drive
– Slack
– Mailchimp
– Salesforce Sales Cloud
– Microsoft Teams
– HubSpot Marketing Hub
– Shopify
– monday.com
– HubSpot CRM
– Zoho CRM
– Zapier
– Rippling
– Pipedrive
– Freshdesk
– Zendesk
– Zoho Desk
– Constant Contact
– Gong.io
– SharpSpring from Constant Contact
– Intercom
– Slack
– Webhook
Aircall Pricing
The Aircall pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Aircall offers several pricing plans :
– Essentials : $ 30,00 per user / per month
– Professional : $ 50,00 per user / per month
– Custom : –
– Enterprise : –
– Premium : –
| Essentials | Professional | Custom | Enterprise | Premium |
| $30,00 | $50,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Aircall Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 30,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Aircall is a cloud-based VoIP – SIP platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
aircall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Spanish, French, German, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 888-240-6923
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Aircall ?
This software package is tailored to business needs : Public Administration, Craftsman, Non Profit …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Subsync, Infinityn, KOHO, QuickStay, AirTreks, Mention, Algolia …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Auto Dialer software, Fastest Growing Call Center software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Aircall Screenshots & Images : UI, dashboard …
Aircall Business Software Pricing
Aircall Features & Overview
Aircall Screenshot
Aircall Screenshot
Videos
Video #1
Video #2
Aircall Reviews
Here is our opinion on Aircall : this is an excellent voip – sip software to recommend .
Aircall User Reviews & Ratings
Online and customer reviews of Aircall software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4/5
Functionality : 4,1/5
Usefulness : 4/5
Ease of use : 4/5
User rating Excellent : 71%
User rating Very Good : 19%
User rating Average : 3%
User rating Poor : 2%
User rating Terrible : 6%
The main benefits of Aircall are its desktop application, its telephone support functionalities and its integration with CRM solutions.
Popularity on social networks : 36736 followers on LinkedIn
Your Customer Review on Aircall
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Aircall ? What is your likelihood to renew ?
FAQs
Why use a VoIP – SIP Software ?
Voip software (SIP) transmits voice via the VOIP protocol during telephone calls. VOIP software (Voice over Internet Protocol / Voice over IP) uses the Internet for telephone calls.
According to various sources, most used business software are : Windstream (market share : 9,10%), RingCentral (4,20%), Mitel (2,90%), Aastra MX-One (1,90%), Switchvox (0,60%), Kamailio (0,50%), Dialpad (0,40%), Google Voice (0,30%), BroadWorks (0,30%), MegaPath (0,10%), NEC Univerge 3C (0,10%), Fuze (0,10%)
Main functions are : Auto Dial
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
VoIP – SIP Software Average Price : from $ 19,99 to $ 129,00 with an average price of $ 63,00 . We have identified more than 252 competitors on the market.
VoIP – SIP Software Review
Company details
Developed by AIRCALL, Inc. (@Aircall on Twitter)
About Aircall: Simple and flexible phone system designed for teamwork
HQ location : France
Founded in 2014 by Anthony Tobelaim
Total revenue : $1000000
Fundings : Û 730_000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > VoIP – SIP Software
Schema : SoftwareApplication > CommunicationApplication
Tags : Videoconference | FrenchTech SAAS software | based on phone number | telephone system | real-time collaboration | telecommunications | phone | telephony | voice call | voice messages …
Website : visit aircall.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Aircall is independent in order to highlight the strengths and weaknesses of this VoIP – SIP Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Aircall Alternatives
If you’re understanding the drawbacks and you’re looking for a Aircall alternative, there are more than 59 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Aircall Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| AIRCALL | $30 | Per month / user | Yes |
| NEXTIVA | $18,95 | Per month / user | Yes |
| 3CX | $1,08 | Per month / user | No |
| TALKDESK | $ | Per month / user | No |
| CLOUDTALK | $25 | Per month / user | Yes |
| TWILIO FLEX | $1 | Per month / user | Yes |
| JUSTCALL | $20 | Per month / user | No |
| DIALPAD TALK | $15 | Per month / user | Yes |
| RINGCENTRAL OFFICE | $19,99 | Per month / user | Yes |
| 8X8 | $12 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Aircall
– Twilio
– CloudTalk
– Freshdesk Contact Center
– Kixie PowerCall
– Dialpad
– Skype
– Dialpad
– Grasshopper
– Viber
– GoToConnect
SaaS alternatives
Grasshopper : Sound more professional and stay connected with Grasshopper, the virtual phone system built for entrepreneurs. Grasshopper works like a traditional phone system, but requires no hardware purchase or software installation.
Talkdesk : Easy-to-use, cloud-based call center software that helps growing businesses deliver great customer service. One-click integrations with Salesforce, Zendesk, Desk.com, and more. No phone, hardware, download or coding required.
RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.
Dialpad : It’s a pure cloud-based business communication platform, in tune with the way your team works. Connect your team to a business communications platform that powers voice, video, messaging, and meetings on your existing devices.
Twilio : Twilio offers developers a powerful API for phone services to make and receive phone calls and send and receive text messages. Their product makes it easy for programmers to integrate various communication methods into their software and programs.
You can also take a look at other business apps, like our ZipRecruiter review and our My PT Hub review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these VoIP – SIP Software compare to Aircall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
