Amazon Connect
Amazon Connect : Reviews, Pricing, Features & Alternatives
Amazon Connect is a Middleware tool. Review Amazon Connect : Overview & Pricing
Amazon Connect Overview : Features, Pricing, Reviews & Alternatives
Amazon Connect is a Middleware tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
Amazon Connect is listed as a Middleware and Development & API for companies and is used for Development tools API and developer tools Plumbing and middleware …
Amazon Connect prices are available on demand .
Amazon Connect is a cloud-based, self-service contact center service that enables businesses to provide better customer service.
What is Amazon Connect ?
Amazon Connect’s self-service GUI makes it easy to design contact flows, manage agents, and track performance metrics for non-technical users-no specialized skills required.
Samsung Connect Home Review – Smart Home Automation Mesh WiFi System! Best Smart Home Technology: youtube.com Get Samsung Connect… Connect is software designed to help users with database integration. Connect does this through numerous integration modules, on which the foundation of its infrastructure is built. In short, Cone… Read more
Connect is software designed to help users integrate a database. Connect does this through numerous integration modules on which the foundation of your infrastructure is built. In short, Connect enables businesses to improve their operations, profits and character by providing more easily accessible network options. Connect allows customers to easily integrate with the software, which means integrating Connect into an existing workplace ecosystem is simple. Connect doesn’t feature complex code, and the company behind the software goes so far as to claim that the software is so simple that developer support isn’t an issue. Instead of more traditional customer support options, Connect provides what’s called training reseller data. The company behind the software is confident that this data, collected from global user tests, will be enough to help users use the product more effectively. Connect eliminates the hassle of network software and data collection, fully supporting the burden of your proprietary infrastructure. This fact is the software’s main selling point, as it claims that the opportunity cost saved by getting rid of these rights has the potential to increase business profits and efficiency exponentially. Connect promises many great features, each of which can be a unique piece of software on its own. Connect claims to be able to provide users with complete integration between SQL and MySQL systems, which anyone with experience can recognize as an invaluable service. In addition, Connect claims that its information database is completely secure and has advanced integration methods, ensuring the safety of sensitive data. Additionally, Connect says its integration is completely code-free, eliminating the need for expensive freelancers for otherwise fully staffed projects. Any form of data can create any number of other data sources, according to the company behind Connect, which is an incredibly bold statement in itself.
Amazon Connect Review : Pros & Cons
Pros & Cons
When it comes to finding the right Middleware tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Amazon Connect, and as you may have guessed from the title, this review will tell you more about Amazon Connect’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Amazon Connect Pros : Key Benefits
– Easy to set up and manage
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Amazon Connect Cons
– Con : Not always the cheapest option : Middleware average cost is $ 499 .
– Con : Custom integrations can come at a price.
Amazon Connect Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Amazon Connect Integrations
Amazon Connect integrates with more than 3 applications & plugins like Amazon S3, Amazon EC2 and AWS – Amazon Web Services (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Amazon Connect integrations
– AWS – Amazon Web Services
– Amazon EC2
– Amazon S3
Amazon Connect Pricing
The Amazon Connect pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Amazon Connect offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : Freemium
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Amazon Connect is a cloud-based Middleware platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
amazon-connect is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Amazon Connect ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : IT, Multimedia …
This cloud software is used in the sectors : Software, Information Technology and Services, Financial services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Eventus Solutions Group, Zoho Corporation, Asurion, Whitehall Resources Limited, Zendesk Inc, Hbsmith, System Design Div …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Amazon Connect Screenshots & Images : UI, dashboard …
Amazon Connect Business Software Pricing
Amazon Connect Features & Overview
Amazon Connect Screenshot
Amazon Connect Screenshot
Videos
Video #1
Amazon Connect Reviews
Here is our opinion on Amazon Connect : this is a decent middleware tool to examine .
Amazon Connect User Reviews & Ratings
Online and customer reviews of Amazon Connect software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Easy to set up and manage
Popularity on social networks :
Your Customer Review on Amazon Connect
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Amazon Connect ? What is your likelihood to renew ?
FAQs
Why use a Middleware tool ?
Middleware is used to tie two separate, independently designed applications together. Middleware acts as an intermediary between an operating system or database and applications.
According to various sources, most used business software are : Oracle Fusion Middleware (market share : 8,40%), Celigo (0,30%), Amazon Connect (0,20%), TIBCO Foresight (0,10%)
Main functions are : Business management, Management of an online store – e-commerce site
Main characteristics are : soa, jms, distributed, integration, broker, groovy, transactions, esb, javaee, framework, messaging, j2ee, mule, java, api integration, automation, business intelligence, business process, cloud, data integration, etl, integration, ipaas, internet of things, integration service, mysql, online service, paas, postgresql, salesforce
Middleware Average Price : from $ 499,00 to $ 499,00 with an average price of $ 499,00 . We have identified more than 32 competitors on the market.
Middleware Review
Company details
Developed by AMAZON, Inc. (@awscloud on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Development Tools > Development & API > Middleware
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit connect.x-formation.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Amazon Connect is independent in order to highlight the strengths and weaknesses of this Middleware tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Amazon Connect Alternatives
If you’re understanding the drawbacks and you’re looking for a Amazon Connect alternative, there are more than 20 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Amazon Connect
– Moskitos
– Xtract Universal
– Ibm Systems Middleware
– Apache Thrift
– Oracle Fusion Middleware
– iConduct
– OpenLegacy
– Seeburger BIS
– Mule ESB
– Magic xpi Integration Platform
SaaS alternatives
Twilio : Twilio offers developers a powerful API for phone services to make and receive phone calls and send and receive text messages. Their product makes it easy for programmers to integrate various communication methods into their software and programs.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Genesys : It is a tool that provides its users with improved call handling, enhanced call routing capabilities to the correct resources, and faster call resolution.
Avaya : It is a world leader in the contact center market, providing businesses with reliable and scalable communications-centric solutions. It helps companies manage calls, improve customer service and be more competitive.
RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.
You can also take a look at other business apps, like our InMobi review and our Alyce review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Development Tools and Development & API to find out which one is right for your needs. Discover how these Middleware compare to Amazon Connect when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
