Ameyo
Ameyo : Reviews, Pricing, Features & Alternatives
Ameyo is a Call Center Software. Review Ameyo : Overview & Pricing
Ameyo Overview : Features, Pricing, Reviews & Alternatives
Ameyo is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Ameyo is listed as a Call Center Software and Business Phone Systems Software for companies and is used for CRM, IVR, Inside Sales, Customer Service, Social and Relationships …
Ameyo prices are available on demand .
Ameyo Call Center Software is an all-in-one call center suite that includes all the features you need to set up a call center.
Ameyo is cloud-based and local call center and customer experience management software.
What is Ameyo ?
Ameyo is the leading provider of omnichannel customer experience and contact center solutions with more than 1,600 customers in 60 countries. For more than 13 years, the company’s leading customer experience platform has helped customers effortlessly engage with their customers, across all channels at every touch point and interaction, to deliver optimal customer journeys, while that maximizes revenue and loyalty.
Ameyo enables organizations to manage omnichannel interactions with its comprehensive solution.
Contact center software developer designed to provide business communication applications. The company’s software enables companies to dynamically manage business processes, interactions, workforce and service levels through new unified levels, enabling companies to create the most memorable customer experience memories and happier at every point of contact.
Ameyo is a customer experience management solution that helps companies leverage their call center resources to improve customer satisfaction. The software is available in cloud-based and on-premises deployment options.
Ameyo offers inbound and outbound contact management functionality. The product’s inbound contact management features include automated call distributor (ACD), virtual queue management, interactive voice response (IVR), and missed call alerts. This feature queues all incoming calls and routes them to the most available resource to respond to the customer’s request. Outbound contact management includes predictive dialing, pre-dialing and call recording modules. These features help the customer… Outbound contact management includes predictive dialing, pre-dialing and call recording modules. These features help customers…
Ameyo’s mobile call center software is an enterprise-grade mobile application with comprehensive call center functionality that enables contact center agents to work from home… Read more
Ameyo’s mobile call center software is an enterprise-grade mobile application with comprehensive call center functionality that enables contact center agents to work from home… Read more
Debt Collector can streamline collection processes and improve operational efficiency by providing greater coverage and easily connecting rates. A smart debt collection solution can effectively offer higher PTP rates. Automating debt collectors’ daily operational tasks minimizes time spent on mundane and unproductive tasks so they can spend time working on critical issues. With the help of intelligent output systems, the recovery process can be optimized up to 3-4 times. This would significantly reduce your bad debts and relatively improve your bottom line. Ameyo’s automated and intelligent compartmentalization system separates clients based on several factors, such as their delinquency level, credit history, net worth, account age, etc. Customer segmentation will ensure that different strategies are adopted for different groups of customers.
Ameyo Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Ameyo, and as you may have guessed from the title, this review will tell you more about Ameyo’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Ameyo Pros : Key Benefits
– Ameyo’s call center software technology offers a complete call management solution that includes features such as predictive dialer, ACD, IVR system, voice recorder, CRM integration and reporting dashboard.
– Entry Solution: With Ameyo Intelligent Routing, exceed customer expectations by extracting maximum value from every customer interaction and achieving operational efficiency.
– The main benefits that Ameyo brings to your business are listed below:
– CTI Integration: Achieve new levels of agent productivity to deliver superior customer service and
– Outbound Solution: For proactive outreach, a call center solution with multi-channel capabilities is imperative. This is crucial for launching targeted campaigns and growing the business.
– Tracking and reporting: Ameyo’s reporting and analysis tool allows companies to calculate
– overall contact center productivity and individual agent performance to drive optimal business results.
– experience with our business tool.
– Business continuity – With Ameyo Contact Center Solution, break down operational silos and obtain the guarantee of business continuity.
Ameyo Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Ameyo Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Appointment Management
– Appointment Scheduling
– Auto-Dialer
– Auto-Responders
– Automatic Call Distribution
– Automatic Lead Distribution
– Blended Call Center
– CRM
– Calendar Management
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
Main function & Pro Features
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Appointment Management
– Appointment Scheduling
– Auto-Dialer
– Auto-Responders
– Automatic Call Distribution
– Automatic Lead Distribution
– Blended Call Center
– CRM
– Calendar Management
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
Ameyo Integrations
Ameyo integrates with more than 21 applications & plugins like inContact Cloud Contact Center Software, Zoho CRM and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Ameyo integrations
– Salesforce Sales Cloud
– Zoho CRM
– Dynamics 365
– Freshdesk
– Zendesk
– SugarCRM
– FieldEZ
– LeadSquared
– Knowmax
– Ameyo FusionCX
– Talisma CRM
– Freshdesk
– Microsoft Dynamics AX
– SugarCRM
– Zendesk
– Genesys Contact Center Portfolio
– Avaya Aura Platform
– Aspect Unified IP
– Five9 Virtual Contact Center
– Talkdesk
Ameyo Pricing
The Ameyo pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Ameyo offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Ameyo is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ameyo is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Spanish, French, Portuguese, Spanish, Portuguese, French, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Ameyo ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Ameyo Screenshots & Images : UI, dashboard …
Ameyo Business Software Pricing
Ameyo Features & Overview
Ameyo Screenshot
Ameyo Screenshot
Videos
Video #1
Ameyo Reviews
Here is our opinion on Ameyo : this is an excellent call center software to know .
Ameyo User Reviews & Ratings
Online and customer reviews of Ameyo software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 3,5/5
Functionality : 3,7/5
Usefulness : 3,5/5
Ease of use : 3,5/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 3594 fans on Facebook
Your Customer Review on Ameyo
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Ameyo ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by AMEYO, Inc. (@AmeyoCIM on Twitter)
HQ location : India
Founded in 2003 by Bishal Lachhiramka
Total revenue : $619.7K
Fundings : $5.0M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit ameyo.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Ameyo is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Ameyo Alternatives
If you’re understanding the drawbacks and you’re looking for a Ameyo alternative, there are more than 72 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Ameyo
– Five9
– Salesforce Service Cloud
– Xperience
– Bitrix24
– LeadDesk
– Freshdesk Contact Center
– InContact
– CallCenterHosting
– Knowlarity
– Ozonetel
You can also take a look at other business apps, like our Checkr review and our BloomReach review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Ameyo when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
