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AnswerHub : Reviews, Pricing, Features & Alternatives

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AnswerHub is a Knowledge Base Software (free trial available). Review AnswerHub : Overview & Pricing

8.8 Expert Score
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AnswerHub Overview : Features, Pricing, Reviews & Alternatives

AnswerHub is a Knowledge Base Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

AnswerHub is listed as a Knowledge Base Software and Document Management Software for companies and is used for Knowledge Management, Remote Work, Collaboration, Knowledge Base …

AnswerHub prices are available on demand (free trial available).

AnswerHub is a scalable web platform for creating public and private online communities of any size.

What is AnswerHub ?

AnswerHub’s knowledge-based solutions help people capture, organize, and share their knowledge to increase productivity, innovation, and user satisfaction. With AnswerHub KDP, you can accomplish more without adding more hours to your day.

AnswerHub KDP breaks down organizational barriers and has established an open dialogue where employees can discover the next big thing through collaboration and learning. AnswerHub KDP also helps your organization preserve its greatest asset: knowledge. Document knowledge and processes to avoid hurting your organization’s bottom line AnswerHub Clients LinkedIn, eBay, Accenture, Harvard Business Publishing, IBM, Pixar, Hortonworks, Unity, Apigee, MuleSoft, Epic Games, Safe Software,

AnswerHub is a customer relationship management (CRM) software solution available for deployment in the cloud or on premises. It is suitable for medium and large companies in various industries.

AnswerHub Review

AnswerHub Review : Pros & Cons

Pros & Cons

When it comes to finding the right Knowledge Base tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is AnswerHub, and as you may have guessed from the title, this review will tell you more about AnswerHub’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

AnswerHub Pros : Key Benefits

– Knowledge Base Questions, Answers, Perspectives, and Articles: Capture, organize, and share knowledge in a variety of formats that are easy for your team, clients, or users to find and use.

– Advanced Moderation, Role-Based Permissions, Access Control – Control all aspects of content, users, and access with advanced community management tools.

– Gamification and Email Notifications: Engage your community with reputation scores, badges, topic and user tracks, and email notifications.

– Plugins, Themes, and APIs: Personalize your AnswerHub community by expanding its functionality or associating it with your company brand.

– Frequent releases / updates

AnswerHub Cons

– Con : Not always the cheapest option : Knowledge Base Software average cost is $ 131,83 .
– Con : Custom integrations can come at a price.

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AnswerHub Features

Here is the list of the main features of this computer software :

– @mentions
– Access Controls/Permissions
– Activity Dashboard
– Alerts/Notifications
– Brainstorming
– Cataloging/Categorization
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Content Management
– Customizable Branding
– Decision Support
– Discussions / Forums
– Document Management
– Email Management
– Engagement Tracking
– File Sharing

Main function & Pro Features

– Filtering
– Forum / Discussion Board
– Full Text Search
– Gamification
– Group Management
– Ideation
– Knowledge Base Management
– Member Directory
– Membership Management
– Mobile Access
– Moderation
– Tagging
– Online Forums
– Text Editing
– Real Time Notifications
– Third Party Integrations
– Remote Access/Control
– User Management
– Rich Text Editor
– Search/Filter

AnswerHub Integrations

AnswerHub integrates with more than 2 applications & plugins like Slack and Jira (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 AnswerHub integrations

– Slack
– Jira

AnswerHub Pricing

The AnswerHub pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

AnswerHub offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

AnswerHub is a cloud-based Knowledge Base platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

answerhub is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use AnswerHub ?

This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …

This web-based application is recommended for trades : IT …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Linkedin, Ebay, Accenture, Harvard Business Publishing, Ibm, Pixar, Hortonworks …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)

AnswerHub Screenshots & Images : UI, dashboard …

AnswerHub Review

AnswerHub Business Software Pricing

AnswerHub Features

AnswerHub Features & Overview

AnswerHub Screenshot

AnswerHub Screenshot


Video #1

YouTube video


AnswerHub Reviews

Here is our opinion on AnswerHub : this is a very popular knowledge base software to recommend .

AnswerHub User Reviews & Ratings

Online and customer reviews of AnswerHub software are quite plentiful and overall very positive :

Overall rating : 4,4/5

Value for money : 3,9/5
Functionality : 3,7/5
Usefulness : 3,9/5
Ease of use : 3,9/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 531 fans on Facebook

Your Customer Review on AnswerHub

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend AnswerHub ? What is your likelihood to renew ?

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Why use a Knowledge Base Software ?

Knowledge base software is a tool that helps users create and manage a support website where customers can search for issues and find answers on their own. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website.

According to various sources, most used business software are : ScreenSteps (market share : 0,10%)

Main functions are : Website management, CMS integration, Reports, Multilingual support, 24/7 accessibility, Import – Export data

Main characteristics are : knowledge base, help authoring, document management, knowledge management, knowledge base, adobe robohelp, robohelp, new robohelp, help authoring tool, responsive html5 template, media authoring tool, html5 one-click publishing, one-click clicks, html5 publishing, contextual help, adobe help authoring tool, adobe hr, adobe robohelp 2015, adobe robohelp 2015, adobe hr 2017, adobe robohelp 2019, adobe hr 2019, sales, salesforce integration, manager relationship management, Gmail integration, CRM, Salesforce integration, knowledge base software, knowledge management software

Knowledge Base Software Average Price : from $ 2,00 to $ 499,00 with an average price of $ 131,83 . We have identified more than 22 competitors on the market.

Knowledge Base Software Review

Knowledge Base Software Review

Company details

Developed by ANSWERHUB, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Base Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on AnswerHub is independent in order to highlight the strengths and weaknesses of this Knowledge Base Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

AnswerHub Alternatives

If you’re understanding the drawbacks and you’re looking for a AnswerHub alternative, there are more than 17 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.


Top 10 Alternatives & Competitors to AnswerHub

– MangoApps
– Axero
– Bloomfire
– MyHub
– Speakap
– Adobe RoboHelp
– Groove
– Oracle WebCenter
– Elevio
– PHPJabbers Knowledge Base Builder

You can also take a look at other business apps, like our Dispatch review and our review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Base Software compare to AnswerHub when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare Knowledge Base Software


8.8Expert Score
AnswerHub Review
AnswerHub is a very popular knowledge base SaaS software to recommend for your company or business.
Ease of use
Customer support
Value for money
  • Knowledge Base Questions, Answers, Perspectives, and Articles: Capture, organize, and share knowledge in a variety of formats that are easy for your team, clients, or users to find and use.
  • Not always the cheapest option
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