Knowledge Base Software
Best Knowledge Base Software : Reviews, Pricing, Comparison & Alternatives
What is Knowledge Base Software ?
A knowledge base software is a tool that helps users create and maintain a web site. where customers can search for issues and find answers for themselves. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website. Our SaaS software comparator (Software as a Service) allows you to compare 12 knowledge base software.
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Adobe RoboHelp is a Knowledge Base Software. Review Adobe RoboHelp : Overview & Pricing
★★★★★
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Adobe RoboHelp Review
Adobe RoboHelp is a great knowledge base SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
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Groove is a Knowledge Base Software. Price : $2 (free trial available). Review Groove : Overview & Pricing
★★★★★
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$2.00
Groove Review
Groove is a great knowledge base SaaS software to trust for your company or business. PROS:
- Assign tickets to colleagues, insert canned responses, add private notes, and more.
CONS:
- Custom integrations can come at a price
AnswerHub is a Knowledge Base Software (free trial available). Review AnswerHub : Overview & Pricing
★★★★★
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AnswerHub Review
AnswerHub is a very popular knowledge base SaaS software to recommend for your company or business. PROS:
- Knowledge Base Questions, Answers, Perspectives, and Articles: Capture, organize, and share knowledge in a variety of formats that are easy for your team, clients, or users to find and use.
CONS:
- Not always the cheapest option
Popular
ClickHelp is a Knowledge Base Software. Price : $43 (free trial available). Review ClickHelp : Overview & Pricing
★★★★★
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$43.00
ClickHelp Review
ClickHelp is a great knowledge base SaaS software to recommend for your company or business. PROS:
- Theme editor (WYSIWYG) with full support for rich content, video, Flash and interactive elements.
CONS:
- Custom integrations can come at a price
Category Leader
ScreenSteps is a Knowledge Base Software. Price : $99 (free trial available). Review ScreenSteps : Overview & Pricing
★★★★★
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$99.00
ScreenSteps Review
ScreenSteps is a great knowledge base SaaS software to advise for your company or business. PROS:
- Reduce customer wait time with your call center agents
CONS:
- Custom integrations can come at a price
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iPresent is a Knowledge Base Software. Price : $20 (free trial available). Review iPresent : Overview & Pricing
★★★★★
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$20.00
iPresent Review
iPresent is a great knowledge base SaaS software to trust for your company or business. PROS:
- Organizations that have implemented iPresent have achieved exceptional sales results
CONS:
- Custom integrations can come at a price
Popular
Elevio is a Knowledge Base Software. Price : $79 (free trial available). Review Elevio : Overview & Pricing
★★★★★
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$79.00
Elevio Review
Elevio is a great knowledge base SaaS software to recommend for your company or business. PROS:
- Create self-service support content - Help customers help themselves
CONS:
- Custom integrations can come at a price
Helpman is a Knowledge Base Software. Price : $25. Review Helpman : Overview & Pricing
★★★★★
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$25.00
Helpman Review
Helpman is a simple knowledge base SaaS software to try for your company or business. PROS:
- Auto Save Typing Tolerant Search Theme Editor Screenshots Admin Reports Customer Tracking Intercom Messenger Integration Google Analytics Tracking Password Protected Custom Domain Knowledge Bases URL Redirection / SEO Optimization
CONS:
- Custom integrations can come at a price
Tender Support is a Knowledge Base Software. Price : $49 (free trial available). Review Tender Support : Overview & Pricing
★★★★★
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$49.00
Tender Support Review
Tender Support is a simple knowledge base SaaS software to experiment for your company or business. PROS:
- Public Forums - Create a branded public forum and shared chat room for your customers that your users can automatically access when they log in to your site.
CONS:
- Custom integrations can come at a price
PHPKB is a Knowledge Base Software. Price : $285 (free trial available). Review PHPKB : Overview & Pricing
★★★★★
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$285.00
PHPKB Review
PHPKB is an excellent knowledge base SaaS software to know for your company or business. PROS:
- Knowledge base software includes all the features and tools you need to set up an intuitive and useful knowledge base
CONS:
- Not always the cheapest option
HelpDocs is a Knowledge Base Software. Price : $ 49,00. Review HelpDocs : Overview & Pricing
★★★★★
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$49.00
HelpDocs Review
HelpDocs is a simple knowledge base SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
CIVER-MANAGE is a Knowledge Base Software. Review CIVER-MANAGE : Overview & Pricing
★★★★★
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CIVER-MANAGE Review
CIVER-MANAGE is a simple knowledge base SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Comm100 Knowledge Base is a Knowledge Base Software. Review Comm100 Knowledge Base : Overview & Pricing
★★★★★
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Comm100 Knowledge Base Review
Comm100 Knowledge Base is a simple knowledge base SaaS software to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
GENWI is a Knowledge Base Software. Review GENWI : Overview & Pricing
★★★★★
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GENWI Review
GENWI is a simple knowledge base SaaS software to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Haydle is a Knowledge Base Software. Review Haydle : Overview & Pricing
★★★★★
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Haydle Review
Haydle is a simple knowledge base SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
DoyleSoft is a Knowledge Base Software. Review DoyleSoft : Overview & Pricing
★★★★★
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DoyleSoft Review
DoyleSoft is a simple knowledge base SaaS software to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Knowledge Base Software ?
What are the key features and benefits of Knowledge Base Software ?
- Website management
- CMS integration
- Reports
- Multi-language support
- 24-7 accessibility
- Import - Export data
- Management of an online store - e-commerce site
- Help Desk
- CRM
- Intranet
What are the Cons of Knowledge Base Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Knowledge Base Software: Reviews Pricing Comparison Alternatives