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Attensity : Reviews, Pricing, Features & Alternatives

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Attensity is a Social Media Support Software. Review Attensity : Overview & Pricing

9.2 Expert Score
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Attensity Overview : Features, Pricing, Reviews & Alternatives

Attensity is a Social Media Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Attensity is listed as a Social Media Support Software and Customer Service & Support Software for companies and is used for Customers Support Social customer supports, Business Intelligence, CRM, Social Media Marketing …

Attensity prices are available on demand .

Attensity’s social analytics and engagement solutions are the world’s leading brands’ choice for Social CRM. Attensity is the only company that gives business users the ability to analyze millions of customer conversations in real time from any internal, social or online source and extract the most accurate insights in the industry to drive business decisions.

Attensity provides social analytics and engagement applications for social customer relationship management (social CRM).

What is Attensity ?

Attensity’s social analytics and engagement solutions are the world’s leading brands’ choice for social CRM. Attensity is the only company that offers business users the ability to analyze millions of real-time conversations with their customers, from any online, social or internal source, and extract the most information in the industry to guide decisions. business decisions.

Attensity provides social analytics and engagement applications for social customer relationship management (social CRM).

Attensity Review

Attensity Review : Pros & Cons

Pros & Cons

When it comes to finding the right Social Media Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Attensity, and as you may have guessed from the title, this review will tell you more about Attensity’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Attensity Pros : Key Benefits

– Online and Social Conversations: Allows you to monitor and analyze millions of online sources for customer intelligence. Continuously monitor and analyze conversations on social networks. Internal Conversation Sources: Turn text from emails, surveys, CRM and call center notes, and other sources into actionable insights that reveal customer sentiment and trends. The most accurate analytics in the industry – Includes sophisticated analytics that enable organizations to extract unprecedented business insights from customer conversations. Drag-and-Drop Visualization and Reporting Widgets: Allows users to quickly and easily create ad-hoc reports on key topics such as customer sentiment, product and service issues, churn intent, emerging trends, and more. Designed for Big Data:

– Attensity Analyze is the next generation of customer analytics applications that help organizations harness the voice of the customer as a business asset. Attensity Analyze sets new industry standards for accuracy, scalability, and ease of use, enabling large enterprises to analyze large volumes of customer conversations across multiple channels, including social media, email, survey responses, text messages, CRM notes, etc. and quickly extract valuable information to make business decisions.

– By appointment.

– Frequent releases / updates

– High Compatibility

Attensity Cons

– Con : Custom integrations can come at a price.
 

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Attensity Features

Here is the list of the main features of this computer software :

– CRM
– Business Intelligence
– CRM
– Social Media Marketing

Main function & Pro Features

– Cloud Services

Attensity Integrations

Attensity integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Attensity integrations

– CRM

Attensity Pricing

The Attensity pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Attensity offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Attensity is a cloud-based Social Media Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

attensity is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Attensity ?

This software package is tailored to business needs : Large Company, SME …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)

Attensity Screenshots & Images : UI, dashboard …

Attensity Review

Attensity Business Software Pricing

Attensity Features

Attensity Features & Overview

Attensity Screenshot

Attensity Screenshot

Attensity Screenshot

Attensity Screenshot

Videos

This video is no longer available  

Attensity Reviews

Here is our opinion on Attensity : this is an excellent social media support software to advise .

Attensity User Reviews & Ratings

Online and customer reviews of Attensity software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

No Excel required Up to 3 years of financial projections Add projected investments Add projected loans Download finished product as an Excel file Excel file is fully customizable 3-year income statement comparison

Popularity on social networks :

Your Customer Review on Attensity

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Attensity ? What is your likelihood to renew ?
 

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FAQs

Why use a Social Media Support Software ?

Social media customer support software is all about listening and proactively responding to support issues on social media. Social customer service has become one of the most important ways businesses use social technology. This was driven by consumers who quickly discovered that the quickest way to get a response from customer service was not to call the company and open a support ticket, but to tweet an issue. to the whole world. The very public nature of the grievance will almost certainly elicit a very quick response – certainly faster than more traditional channels. Some social media customer service solutions like Conversocial and Lithium Social Web specialize in this case. specific use. In response, some platform vendors have started adding support features, including things like ticket routing, to their platforms.

According to various sources, most used business software are : Zendesk Support (market share : 1,80%)

Main functions are : Analytic, chat bots, Organization management, Planning and publishing, CRM, CRM

Main characteristics are : SAAS software, SAAS software, social customer service, customer support, customer feedback, customer feedback, help desk, knowledge base, customer feedback, customer service, customer support, customer feedback, Improve customer service, customer communication management, ticketing, customer service software

We have identified more than 19 competitors on the market.

Social Media Support Software Review

Social Media Support Software Review

Company details

Developed by ATTENSITY ANALYZE, Inc.
About Attensity Analyze: Attensity is the leading provider of integrated, real-time solutions that combine multi-channel Voice of the Customer (VoC) analytics and social engagement for enterprise listening needs.

HQ location : USA
Founded in 2001
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Social Media Support Software
Schema : SoftwareApplication > SocialNetworkingApplication

Tags : …
Website : visit attensity.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Attensity is independent in order to highlight the strengths and weaknesses of this Social Media Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Attensity Alternatives

If you’re understanding the drawbacks and you’re looking for a Attensity alternative, there are more than 12 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Attensity

– Buffer Reply
– Attensity
– Dimelo Mobile
– Dimelo Social
– Sparkcentral
– Swat io
– DigitalGenius
– Cisco SocialMiner
– Zendesk Support
– CX Company

You can also take a look at other business apps, like our Attivio review and our Audienti review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Social Media Support Software compare to Attensity when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Social Media Support Software

 

9.2Expert Score
Attensity Review
Attensity is an excellent social media support SaaS software to advise for your company or business.
Ease of use
9.2
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Online and Social Conversations: Allows you to monitor and analyze millions of online sources for customer intelligence
CONS
  • Custom integrations can come at a price
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