HubSpot Service Hub
HubSpot Service Hub : Reviews, Pricing, Features & Alternatives
$1.00
HubSpot Service Hub is a Customer Service & Support Software. Price : $1 (free trial available). Review HubSpot Service Hub : Overview & Pricing
HubSpot Service Hub Overview : Features, Pricing, Reviews & Alternatives
HubSpot Service Hub is a Customer Service & Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
HubSpot Service Hub is listed as a Customer Service & Support Software and Customer Management Software for companies and is used for CRM, Help Desk, Knowledge Base, Customer Service …
HubSpot Service Hub price starts from $ 1,2 per user and per month (free trial available).
Cloud-based customer service solution for businesses of all sizes
Taking Orders into Customer Service Chaos
What is HubSpot Service Hub ?
HubSpot Service Hub is a cloud-based customer service platform designed to simplify the process of handling customer inquiries and improve customer engagement for businesses of all sizes. It allows users to connect with customers through live chat, one-on-one customer communications, chatbots, canned responses, and more.
Customer service software that makes it easy to manage and connect with customers, and really helps them succeed. You’ll make your customers happier, retain them longer, and grow your business faster.
HubSpot Service Hub Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Service & Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is HubSpot Service Hub, and as you may have guessed from the title, this review will tell you more about HubSpot Service Hub’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
HubSpot Service Hub Pros : Key Benefits
– Turn customers into promoters with communication tools for conversational and contextual interactions.
– Turn chats and emails into actionable tickets that can be prioritized, categorized, and tracked to facilitate end-to-end customer service.
– Make it easy to collaborate with the Conversations inbox that gives all team members a contextual overview of a customer’s history and past interactions.
– Use HubSpot Service Hub’s feedback and promotion tools to collect customer feedback and identify areas for improvement.
– Help customers find self-service solutions by creating a personalized help desk and knowledge base that customers can access online.
– Turn chats and emails into actionable tickets that can be prioritized, categorized, and tracked to facilitate end-to-end customer service.
– Help customers find self-service solutions by creating a personalized help desk and knowledge base that customers can access online.
– Make it easy to collaborate with the Conversations inbox that gives all team members a contextual overview of a customer’s history and past interactions.
– Use HubSpot Service Hub’s feedback and promotion tools to collect customer feedback and identify areas for improvement.
HubSpot Service Hub Cons
– Con : Custom integrations can come at a price.
HubSpot Service Hub Features
Here is the list of the main features of this computer software :
– Social Media Integration
– Account Alerts
– Document Storage
– Account Management
– Surveys & Feedback
– Alerts / Escalation
– Community Forums
– Appointment Management
– Self Service Portal
– Auto-Responders
– Contract (SLA Management)
– Automated Routing
– Multi-Channel Communication
– Call Routing
– Customizable Branding
– Canned Responses
– Known Issue Management
– Categorization/Grouping
– Automated Routing
– Chat/Messaging
Main function & Pro Features
– Social Media Integration
– Account Alerts
– Document Storage
– Account Management
– Surveys & Feedback
– Alerts / Escalation
– Community Forums
– Appointment Management
– Self Service Portal
– Auto-Responders
– Contract (SLA Management)
– Automated Routing
– Multi-Channel Communication
– Call Routing
– Customizable Branding
– Canned Responses
– Known Issue Management
– Categorization/Grouping
– Automated Routing
– Chat/Messaging
HubSpot Service Hub Integrations
HubSpot Service Hub integrates with more than 26 applications & plugins like Google Calendar, Airtable and Facebook for Business (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 HubSpot Service Hub integrations
– Slack
– Trello
– Gmail
– Google Sheets
– Zoom Meetings
– Canva
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– SurveyMonkey
– Google Meet
– Asana
– Wix
– Shopify
– Eventbrite
– Instagram
– monday.com
– Stripe
– Zapier
– Pipedrive
HubSpot Service Hub Pricing
The HubSpot Service Hub pricing plan starts from $ 1,2 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
HubSpot Service Hub offers several pricing plans :
– Free : $ 1,20 per user / per month
– Starter : –
– Professional : –
– Company : –
– Premium : –
| Free | Starter | Professional | Company | Premium |
| $1,20 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
HubSpot Service Hub Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 1,20
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
HubSpot Service Hub is a cloud-based Customer Service & Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
hubspot-service-hub is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 888-482-7768
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use HubSpot Service Hub ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Customer Service software, and Highly Rated Help Desk software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
HubSpot Service Hub Screenshots & Images : UI, dashboard …
HubSpot Service Hub Business Software Pricing
HubSpot Service Hub Features & Overview
HubSpot Service Hub Screenshot
Videos
Video #1
Video #2
HubSpot Service Hub Reviews
Here is our opinion on HubSpot Service Hub : this is an excellent customer service & support software to advise .
HubSpot Service Hub User Reviews & Ratings
Online and customer reviews of HubSpot Service Hub software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,1/5
Functionality : 3,9/5
Usefulness : 4,1/5
Ease of use : 4,1/5
User rating Excellent : 62%
User rating Very Good : 33%
User rating Average : 4%
User rating Poor : 1%
User rating Terrible : 1%
Popularity on social networks :
Your Customer Review on HubSpot Service Hub
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend HubSpot Service Hub ? What is your likelihood to renew ?
FAQs
Why use a Customer Service & Support Software ?
Customer Service & Support Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Customer Service & Support Software Review
Company details
Developed by HUBSPOT, Inc.
HQ location : Massachusetts
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit hubspot.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on HubSpot Service Hub is independent in order to highlight the strengths and weaknesses of this Customer Service & Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
HubSpot Service Hub Alternatives
If you’re understanding the drawbacks and you’re looking for a HubSpot Service Hub alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare HubSpot Service Hub Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HUBSPOT SERVICE HUB | $45 | Per month / user | No |
| FRESHDESK | $15 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | Yes |
| ZENDESK TALK | $9 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
Top 10 Alternatives & Competitors to HubSpot Service Hub
– Zendesk
– Intercom
– Zoho Desk
– Freshdesk
– JIRA Service Management
– Freshdesk
– Intercom
– Zendesk Talk
– monday
– Zoho Desk
Free Alternatives to HubSpot Service Hub
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Thinkific review and our SocialPilot review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Service & Support Software compare to HubSpot Service Hub when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
