BMC Helix ITSM
BMC Helix ITSM : Reviews, Pricing, Features & Alternatives
BMC Helix ITSM is a Digital Asset Management (DAM) Software (free trial available). Review BMC Helix ITSM : Overview & Pricing
BMC Helix ITSM Overview : Features, Pricing, Reviews & Alternatives
BMC Helix ITSM is a Digital Asset Management (DAM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
BMC Helix ITSM is listed as a Digital Asset Management (DAM) Software and Document Management Software for companies and is used for ITSM, IT Asset Management, IT Service …
BMC Helix ITSM prices are available on demand (free trial available).
Transform the principles of Itsm into the most useful services your business needs
IT asset and service management software
What is BMC Helix ITSM ?
BMC Helix ITSM is market-leading service management software that helps companies with intelligent automation services transform Remedy’s ITSM principles into more agile solutions. It is a powerful customer-centric system that uses emerging technologies such as machine learning and artificial intelligence. The software aids in predictive service management using features such as auto-classification, incident routing, and assignment. BMC Helix ITSM has multi-cloud capabilities to manage man-in-the-middle incidents, for releases and changes between cloud providers. The software also helps create and resolve issues faster with its proactive, intelligent, and context-aware incident matching capabilities. It includes all the IT services needed to manage changes, service requests, assets, knowledge and identity monitoring. In addition, companies can provide key information to their customers and help people when needed with its built-in Knowledge Centered Service (KCS) functionality. Accessibility and information flow also become easy with BMC Helix ITSM with its smart reports and interactive dashboard.
BMC Helix ITSM Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Asset Management (DAM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is BMC Helix ITSM, and as you may have guessed from the title, this review will tell you more about BMC Helix ITSM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
BMC Helix ITSM Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
BMC Helix ITSM Cons
– Con : Not always the cheapest option : Digital Asset Management (DAM) Software average cost is $ 3,5 .
– Con : Custom integrations can come at a price.
BMC Helix ITSM Features
Here is the list of the main features of this computer software :
– Change Management
– Incident Management
– Problem Management
Main function & Pro Features
– Cloud Services
BMC Helix ITSM Integrations
BMC Helix ITSM may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
BMC Helix ITSM Pricing
The BMC Helix ITSM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
BMC Helix ITSM offers several pricing plans :
– Bmc Helix Itsm : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Bmc Helix Itsm | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
BMC Helix ITSM is a cloud-based Digital Asset Management (DAM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
bmc-helix-itsm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Online Support …
Hotline : +1 (800) 793-4262
Training options : …
Industry & Customers
Who use BMC Helix ITSM ?
This software package is tailored to business needs : Non Profit, Entrepreneur, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
BMC Helix ITSM Screenshots & Images : UI, dashboard …
BMC Helix ITSM Business Software Pricing
BMC Helix ITSM Features & Overview
BMC Helix ITSM Screenshot
Videos
Video #1
Video #2
BMC Helix ITSM Reviews
Here is our opinion on BMC Helix ITSM : this is a very popular digital asset management (dam) software to advise .
BMC Helix ITSM User Reviews & Ratings
Online and customer reviews of BMC Helix ITSM software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 3,8/5
Functionality : 3,9/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on BMC Helix ITSM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend BMC Helix ITSM ? What is your likelihood to renew ?
FAQs
Why use a Digital Asset Management (DAM) Software ?
Digital asset management software (DAM – Digital Asset Management) manages a company’s digital resources: texts, images, videos, computer files (.) Digital asset management software / DAM: Digital Asset Management manages all the a company’s digital documents (text, photo, video, etc.) in order to store and index them to save time.
Main functions are : Classification of assets, Asset Control, Asset Library, Asset Sharing, Access control/permissions, Metadata management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Asset Management (DAM) Software Average Price : from $ 3,50 to $ 3,50 with an average price of $ 3,50 .
Digital Asset Management (DAM) Software Review
Company details
Developed by BMC, Inc.
HQ location : Texas
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Digital Asset Management (DAM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit bmc.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on BMC Helix ITSM is independent in order to highlight the strengths and weaknesses of this Digital Asset Management (DAM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
BMC Helix ITSM Alternatives
If you’re understanding the drawbacks and you’re looking for a BMC Helix ITSM alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare BMC Helix ITSM Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| BMC HELIX ITSM | $ | Per month / user | Yes |
| JIRA SERVICE DESK | $10 | Per month / user | Yes |
| IVANTI SERVICE MANAGER | $ | Per month / user | No |
| INCIDENT IQ | $ | Per month / user | No |
| VIVANTIO | $42 | Per month / user | Yes |
| SUNVIEW CHANGEGEAR | $ | Per month / user | No |
| ATSPOKE | $5 | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to BMC Helix ITSM
– SysAid
– ManageEngine ServiceDesk Plus
– Zendesk
– Ivanti Neurons for ITSM
– SolarWinds Service Desk
– Jira Service Desk
– Ivanti Service Manager
– Incident IQ
– Vivantio
– SunView ChangeGear
You can also take a look at other business apps, like our Donorbox review and our Actionstep review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Digital Asset Management (DAM) Software compare to BMC Helix ITSM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
