Bontact
Bontact : Reviews, Pricing, Features & Alternatives
$39.00
Bontact is a Live Chat Software. Price : $39 (free trial available). Review Bontact : Overview & Pricing
Bontact Overview : Features, Pricing, Reviews & Alternatives
Bontact is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Bontact is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat, Engagement Tools, Live Chat …
Bontact price starts from $ 39 per user and per month (free trial available).
Bontact helps businesses connect with online visitors, directly from their website, through an easy-to-use, real-time, flexible, multi-channel customer engagement platform.
Bontact promotes effective communication between site owners and visitors through live chat, reminders, SMS, and email options.
What is Bontact ?
Bontact is a multi-channel communication platform that allows customers to contact businesses at any time, from any device, through chat, phone calls, email, messaging, SMS and more. The platform allows users to track the activity and measure the performance of each agent. With the Dashboard Widget Appearance Wizard, users can manage the widget’s position, color, appearance, and placement with a single click. The SMS interaction feature allows customers to communicate with the company’s chat agents through text messages. Users can request information from visitors before starting the chat. This allows users to triage chat requests, prioritize high-value customers, and assign reps to relevant requests. Bontact offers a mobile-optimized customer chat window that automatically detects when customers are on mobile devices.
Bontact is a communication tool that allows site visitors to communicate with customers via live chat, callback, SMS, and email.
Bontact Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Bontact, and as you may have guessed from the title, this review will tell you more about Bontact’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Bontact Pros : Key Benefits
– Bontact allows customers to contact sales reps through multiple channels including SMS, voice, messaging, and web chat.
– It allows users to sync data between their CRM and the Bontact dashboard for more efficient lead and customer management.
– It allows users to edit the widget on the website in any of 23 languages or custom edit the text.
– It allows users to track activity and measure and understand individual agent performance and customer satisfaction.
– The platform identifies visitors early in the conversation and sends transcripts and details to the user’s CRM for follow-up activities and tasks.
Bontact Cons
– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
Bontact Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Auto-Responders
– CRM
– Canned Responses
– Chat/Messaging
– Contact Management
– Customizable Branding
– Multi-Channel Communication
– Offline Form
– Proactive Chat
– Real Time Monitoring
– Reporting & Statistics
– Third Party Integrations
– Transfers/Routing
– Website Visitor Tracking
– Engagement tools
– live chat
Main function & Pro Features
– Cloud Services
Bontact Integrations
Bontact integrates with more than 11 applications & plugins like Telegram, Salesforce Sales Cloud and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Bontact integrations
– Slack
– Salesforce Sales Cloud
– Telegram
– FreshBooks
– Zoho CRM
– Freshdesk
– Zendesk
– Facebook for Business
– Nimble
– Insightly
– SugarCRM
Bontact Pricing
The Bontact pricing plan starts from $ 39 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Bontact offers several pricing plans :
– Free Trial : $ 39,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $39,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 39,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Bontact is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
bontact is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use Bontact ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom, …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Bontact, Excello Advokatbyra, Mcbtax, Pultorak & Associates, Dormbooker Inc …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Bontact Screenshots & Images : UI, dashboard …
Bontact Business Software Pricing
Bontact Features & Overview
Bontact Screenshot
Bontact Screenshot
Videos
This video is no longer available
Bontact Reviews
Here is our opinion on Bontact : this is a simple live chat software to investigate .
Bontact User Reviews & Ratings
Online and customer reviews of Bontact software are quite plentiful and overall medium :
Overall rating : 2,7/5
Value for money : 0,9/5
Functionality : 0,9/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 50%
User rating Average : 30%
User rating Poor : 10%
User rating Terrible : 0%
Our texting and messaging chatbots collect information, qualify leads for brokers, and retain engagement to speed deals.
Popularity on social networks : 821 followers on Twitter
Your Customer Review on Bontact
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Bontact ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by BONTACT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit bontact.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Bontact is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Bontact Alternatives
If you’re understanding the drawbacks and you’re looking for a Bontact alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Bontact
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
You can also take a look at other business apps, like our Chat Outsource review and our DocuFirst review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Bontact when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
