Call Box
Call Box : Reviews, Pricing, Features & Alternatives
Call Box is a Workforce Optimization Software. Review Call Box : Overview & Pricing
Call Box Overview : Features, Pricing, Reviews & Alternatives
Call Box is a Workforce Optimization Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Call Box is listed as a Workforce Optimization Software and Employee Management Software for companies and is used for Human resources Workforce management Workforce optimizations …
Call Box prices are available on demand .
Call Center Designer is a recruiting, forecasting, modeling, and analysis software tool for the inbound call center.
Smart tools for superior phone performance
What is Call Box ?
Call Box provides complete telephone solutions that simplify communication and reduce call management inefficiencies. Discover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Foster a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance metrics as live calls come into your business.
Call Box provides call tracking services that help businesses increase marketing effectiveness and capture leads.
Call Box helps more than 42,000 companies to optimize their telephone management processes.
Call Box is a high-energy technology company that has created a one-of-a-kind call tracking software. Call Box is defined by its unique culture that fosters growth by seeking new challenges and ideas to constantly improve its clients and the business as a whole. Call Box is made up of a courageous, performance-driven team that is not afraid of failure; failure just means the team is one step closer to the next success.
Call Box Review : Pros & Cons
Pros & Cons
When it comes to finding the right Workforce Optimization tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Call Box, and as you may have guessed from the title, this review will tell you more about Call Box’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Call Box Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Call Box Cons
– Con : Custom integrations can come at a price.
Call Box Features
Here is the list of the main features of this computer software :
– Business management
– Cloud Services
– Call Logging
– Queue Management
– Call Recording
– Voicemail
– Call Scripting
– Manual Dialer
– Call Center Features
Main function & Pro Features
– Business management
– Cloud Services
– Call Logging
– Queue Management
– Call Recording
– Voicemail
– Call Scripting
– Manual Dialer
– Call Center Features
Call Box Integrations
Call Box may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Call Box Pricing
The Call Box pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Call Box offers several pricing plans :
– Call Box : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Call Box | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Call Box is a cloud-based Workforce Optimization platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
call-box is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : 833-975-0168
Training options : …
Industry & Customers
Who use Call Box ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Marketing, Human Ressources, Sales …
This cloud software is used in the sectors : Automotive, Hospitals and health care, Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Dealer E Process, Onecommand, Morrie’S Automotive Group, Oozle Media, Blue Dog Rv …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
Call Box Screenshots & Images : UI, dashboard …
Call Box Business Software Pricing
Call Box Features & Overview
Call Box Screenshot
Call Box Screenshot
Videos
This video is no longer available
Call Box Reviews
Here is our opinion on Call Box : this is an excellent workforce optimization software to know .
Call Box User Reviews & Ratings
Online and customer reviews of Call Box software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 60%
User rating Very Good : 27%
User rating Average : 8%
User rating Poor : 3%
User rating Terrible : 3%
Popularity on social networks : 1800 followers on Twitter
Your Customer Review on Call Box
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Call Box ? What is your likelihood to renew ?
FAQs
Why use a Workforce Optimization Software ?
Workforce optimization software improves the on-site interventions of teams in the field with collaborative tools, accessible remotely. This allows visibility on operations, to distribute tasks between teams, to optimize schedules.
According to various sources, most used business software are : WorkFusion (market share : 6,50%), Call Box (2,50%)
Main functions are : Historical, CRM, Business management, Rewards system, Ability to set individual goals, Employee Engagement Management System
Main characteristics are : call center workforce management software, call center workforce management, wfm, Rewards system, Integration with Genesys
We have identified more than 25 competitors on the market.
Workforce Optimization Software Review
Company details
Developed by CALL BOX, Inc. (@callboxinc on Twitter)
HQ location : USA
Founded by Reid Wakefield
Total revenue :
Industry : B2B SaaS company
Software Category : HR & Employee Management Software > Employee Management Software > Workforce Optimization Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit callbox.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Call Box is independent in order to highlight the strengths and weaknesses of this Workforce Optimization Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Call Box Alternatives
If you’re understanding the drawbacks and you’re looking for a Call Box alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Call Box Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CALL BOX | $ | Per month / user | No |
| VOCALCOLA | $17 | Per month / user | Yes |
| ZIGGLIO | $ | Per month / user | Yes |
| QOOQIE | $ | Per month / user | Yes |
| CALLS TO CLIENTS | $58,33 | Per month / user | Yes |
| TRACKMYAD | $99 | Per month / user | No |
| SICLYTICS | $15 | Per month / user | No |
| OUTLEADS | $299 | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Call Box
– Zuus Workforce
– Amdocs Customer management
– WorkFusion
– Scorebuddy
– Aspect Workforce Management
– Aspect Workforce Optimization
– Call Box
– OpenText Qfiniti
– Saba Succession at work
– InVision Enterprise WFM
You can also take a look at other business apps, like our Circula review and our DataXu review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular HR & Employee Management Software and Employee Management Software to find out which one is right for your needs. Discover how these Workforce Optimization Software compare to Call Box when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
