Callcap
Callcap : Reviews, Pricing, Features & AlternativesCallcap is a Call Tracking Software. Price : $29 (free trial available). Review Callcap : Overview & Pricing
Callcap Overview : Features, Pricing, Reviews & Alternatives
Callcap is a Call Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Callcap is listed as a Call Tracking Software and Business Phone Systems Software for companies and is used for Call Tracking, Call Recording, Call Tracking, Content Marketing …
Callcap price starts from $ 29 per user and per month (free trial available).
Callcap offers innovative call tracking and measurement, as well as tools to track marketing ROI and monitor customer service quality.
All-in-one call tracking tool
What is Callcap ?
Callcap is a nationwide call tracking and monitoring platform for organizations looking to improve marketing effectiveness, staff performance, and the overall customer experience. The suite of modules helps users empower their employees, communicate more effectively with the existing customer base, and measure new marketing efforts with real-time analytics, call tracking phone numbers, ratings, and more.
Callcap software is a platform used to manage and monitor calls. The software offers call recovery options to build customer relationships. Stay connected with your customers. Receive email alerts and measure your team’s performance through dashboards. Generate reports to analyze business workflow. Small, medium and large companies use the software.
Pros & Cons
When it comes to finding the right Call Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Callcap, and as you may have guessed from the title, this review will tell you more about Callcap’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Callcap Pros : Key Benefits
– Personalized phone number routing helps prevent missed calls by directing customers to the company’s branch in their own neighborhood, using their area code or ZIP code.
– Call Tracking: Understand What’s Driving Your Calls
– Callcap enables organizations to discover business intelligence data that can be used to predict long-term trends, correct adverse employee behavior, or set goals.
– Call monitoring: find out what’s happening on your calls
– The web-based dashboard allows users to access, listen to, and share recorded calls from anywhere and from any Internet-connected device, such as a laptop, tablet, or smartphone.
– Callcap’s automated surveys allow organizations to gain valuable customer feedback to help determine if the team is leaving customers satisfied.
– Call Recovery – Save Customer Relationships
– The Resolution Center enables employees or managers to find and handle high-value calls to recover any missed opportunities that may have been lost forever.
– Outbound Marketing: Stay Connected With Your Customers
– Text Platform: Launch your business strategy
Callcap Cons
– Con : Custom integrations can come at a price.
Callcap Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Analytics/ROI Tracking
– Archiving & Retention
– CRM
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Tracking Metrics
– Caller ID
– Conversion Tracking
– File Transfer
– IVR / Voice Recognition
– Keyword Tracking
– Lead Qualification
– Performance Management
– Performance Metrics
– Real Time Analytics
– Real Time Data
Main function & Pro Features
– Recording
– SMS Messaging
– Visitor Tracking
– Audience Targeting
– Customer Management
– External Integrations
– Lead Scoring
– Notifications
– Analytics
– Dashboard
– Call Disposition
– Data Visualization
– Call Monitoring
– Call Tracking
– Comparative Reporting
– Call Logging
– Brand Management
– Data Export
– Lead Management
– Marketing Automation
Callcap Integrations
Callcap may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Callcap Pricing
The Callcap pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Callcap offers several pricing plans :
– Starter : $ 29,00 per user / per month
– Preferred Plan : $ 79,00 per user / per month
– Professional : $ 149,00 per user / per month
– Company : –
– Premium : –
Starter | Preferred Plan | Professional | Company | Premium |
$29,00 | $79,00 | $149,00 | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Premium only
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Callcap is a cloud-based Call Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
callcap is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …
Hotline : 844-818-4050
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Callcap ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Administrative, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Callcap Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Callcap Reviews
Here is our opinion on Callcap : this is a great call tracking software to advise .
Callcap User Reviews & Ratings
Online and customer reviews of Callcap software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,7/5
Functionality : 4,2/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 50%
User rating Very Good : 50%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 803 followers on LinkedIn
Your Customer Review on Callcap
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Callcap ? What is your likelihood to renew ?
FAQs
Why use a Call Tracking Software ?
Phone call tracking and analysis software is a set of tools that gives businesses insight into why customers are calling.
According to various sources, most used business software are : CallRail (market share : 37,30%), Marchex (32,40%), Marchex Call Analytics (6,10%), Tenfold (3,20%), ResponseTap (2,20%), Invoca (1,10%), Infinity Call Tracking (1,00%), Freespee (0,80%), NICE Systems (0,40%), Mediahawk (0,40%), Talkdesk (0,30%), Ruler Analytics (0,30%), Calltracks (0,20%), eGain (0,20%), Ringostat (0,20%)
Main functions are : Tracking numbers, Automatic call distribution, Software integrations, API access, Call reports, Call recording
Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service
Call Tracking Software Average Price : from $ 25,00 to $ 560,00 with an average price of $ 166,50 . We have identified more than 101 competitors on the market.
Company details
Developed by CALLCAP, Inc. (@Callcap on Twitter)
HQ location : USA
Founded by Eddy Brotemarkle
Total revenue : $1M-$10M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Tracking Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit callcap.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Callcap is independent in order to highlight the strengths and weaknesses of this Call Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Callcap Alternatives
If you’re understanding the drawbacks and you’re looking for a Callcap alternative, there are more than 32 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Callcap Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
CALLCAP | $29 | Per month / user | No |
VOCALCOLA | $17 | Per month / user | Yes |
ZIGGLIO | $ | Per month / user | Yes |
QOOQIE | $ | Per month / user | Yes |
CALLS TO CLIENTS | $58,33 | Per month / user | Yes |
TRACKMYAD | $99 | Per month / user | No |
SICLYTICS | $15 | Per month / user | No |
OUTLEADS | $299 | Per month / user | No |
$ | Per month / user | ||
$ | Per month / user |
Top 10 Alternatives & Competitors to Callcap
– CallSource
– InfoFlo
– Five9
– Close
– Dialpad
– CallRail
– Branch
– Sendoso
– Majestic
– Geniuslink Service
You can also take a look at other business apps, like our Contentverse review and our Dialer360 review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Tracking Software compare to Callcap when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !