Add Software


Callcap

Callcap : Reviews, Pricing, Features & Alternatives
Recommended

$29.00

Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare

Callcap is a Call Tracking Software. Price : $29 (free trial available). Review Callcap : Overview & Pricing

9.6 Expert Score
Add your review

Callcap Overview : Features, Pricing, Reviews & Alternatives

Callcap is a Call Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Callcap is listed as a Call Tracking Software and Business Phone Systems Software for companies and is used for Call Tracking, Call Recording, Call Tracking, Content Marketing …

Callcap price starts from $ 29 per user and per month (free trial available).

Callcap offers innovative call tracking and measurement, as well as tools to track marketing ROI and monitor customer service quality.

All-in-one call tracking tool

What is Callcap ?

Callcap is a nationwide call tracking and monitoring platform for organizations looking to improve marketing effectiveness, staff performance, and the overall customer experience. The suite of modules helps users empower their employees, communicate more effectively with the existing customer base, and measure new marketing efforts with real-time analytics, call tracking phone numbers, ratings, and more.

Callcap software is a platform used to manage and monitor calls. The software offers call recovery options to build customer relationships. Stay connected with your customers. Receive email alerts and measure your team’s performance through dashboards. Generate reports to analyze business workflow. Small, medium and large companies use the software.

Callcap Review

Callcap Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Callcap, and as you may have guessed from the title, this review will tell you more about Callcap’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Callcap Pros : Key Benefits

– Personalized phone number routing helps prevent missed calls by directing customers to the company’s branch in their own neighborhood, using their area code or ZIP code.

– Call Tracking: Understand What’s Driving Your Calls

– Callcap enables organizations to discover business intelligence data that can be used to predict long-term trends, correct adverse employee behavior, or set goals.

– Call monitoring: find out what’s happening on your calls

– The web-based dashboard allows users to access, listen to, and share recorded calls from anywhere and from any Internet-connected device, such as a laptop, tablet, or smartphone.

– Callcap’s automated surveys allow organizations to gain valuable customer feedback to help determine if the team is leaving customers satisfied.

– Call Recovery – Save Customer Relationships

– The Resolution Center enables employees or managers to find and handle high-value calls to recover any missed opportunities that may have been lost forever.

– Outbound Marketing: Stay Connected With Your Customers

– Text Platform: Launch your business strategy

Callcap Cons

– Con : Custom integrations can come at a price.
 

Visit Website
 
 

Callcap Features

Here is the list of the main features of this computer software :

– API
– Activity Dashboard
– Analytics/ROI Tracking
– Archiving & Retention
– CRM
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Tracking Metrics
– Caller ID
– Conversion Tracking
– File Transfer
– IVR / Voice Recognition
– Keyword Tracking
– Lead Qualification
– Performance Management
– Performance Metrics
– Real Time Analytics
– Real Time Data

Main function & Pro Features

– Recording
– SMS Messaging
– Visitor Tracking
– Audience Targeting
– Customer Management
– External Integrations
– Lead Scoring
– Notifications
– Analytics
– Dashboard
– Call Disposition
– Data Visualization
– Call Monitoring
– Call Tracking
– Comparative Reporting
– Call Logging
– Brand Management
– Data Export
– Lead Management
– Marketing Automation

Callcap Integrations

Callcap may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Callcap Pricing

The Callcap pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Callcap offers several pricing plans :

– Starter : $ 29,00 per user / per month
– Preferred Plan : $ 79,00 per user / per month
– Professional : $ 149,00 per user / per month
– Company : –
– Premium : –

Starter Preferred Plan Professional Company Premium
$29,00 $79,00 $149,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

Visit Website
 
 
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Callcap Pricing Plan

Callcap Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Premium only
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Callcap is a cloud-based Call Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

callcap is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : 844-818-4050

Training options : Documentation, In Person, Live Online, Webinars …

Industry & Customers

Who use Callcap ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Administrative, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)

Callcap Screenshots & Images : UI, dashboard …

Callcap Review

Callcap Business Software Pricing

Callcap Features

Callcap Features & Overview

Callcap Screenshot

Callcap Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Callcap Reviews

Here is our opinion on Callcap : this is a great call tracking software to advise .

Callcap User Reviews & Ratings

Online and customer reviews of Callcap software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,7/5
Functionality : 4,2/5
Usefulness : 4,7/5
Ease of use : 4,7/5

User rating Excellent : 50%
User rating Very Good : 50%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 803 followers on LinkedIn

Your Customer Review on Callcap

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Callcap ? What is your likelihood to renew ?
 

Visit Website
 
 

FAQs

Why use a Call Tracking Software ?

Phone call tracking and analysis software is a set of tools that gives businesses insight into why customers are calling.

According to various sources, most used business software are : CallRail (market share : 37,30%), Marchex (32,40%), Marchex Call Analytics (6,10%), Tenfold (3,20%), ResponseTap (2,20%), Invoca (1,10%), Infinity Call Tracking (1,00%), Freespee (0,80%), NICE Systems (0,40%), Mediahawk (0,40%), Talkdesk (0,30%), Ruler Analytics (0,30%), Calltracks (0,20%), eGain (0,20%), Ringostat (0,20%)

Main functions are : Tracking numbers, Automatic call distribution, Software integrations, API access, Call reports, Call recording

Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service

Call Tracking Software Average Price : from $ 25,00 to $ 560,00 with an average price of $ 166,50 . We have identified more than 101 competitors on the market.

Call Tracking Software Review

Call Tracking Software Review

Company details

Developed by CALLCAP, Inc. (@Callcap on Twitter)
HQ location : USA
Founded by Eddy Brotemarkle
Total revenue : $1M-$10M

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Tracking Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit callcap.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Callcap is independent in order to highlight the strengths and weaknesses of this Call Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Callcap Alternatives

If you’re understanding the drawbacks and you’re looking for a Callcap alternative, there are more than 32 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Callcap Pricing Against Competitors

Software Starting Price Billed Free Trial
CALLCAP $29 Per month / user No
VOCALCOLA $17 Per month / user Yes
ZIGGLIO $ Per month / user Yes
QOOQIE $ Per month / user Yes
CALLS TO CLIENTS $58,33 Per month / user Yes
TRACKMYAD $99 Per month / user No
SICLYTICS $15 Per month / user No
OUTLEADS $299 Per month / user No
$ Per month / user
$ Per month / user

 

Top 10 Alternatives & Competitors to Callcap

– CallSource
– InfoFlo
– Five9
– Close
– Dialpad
– CallRail
– Branch
– Sendoso
– Majestic
– Geniuslink Service

You can also take a look at other business apps, like our Contentverse review and our Dialer360 review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Tracking Software compare to Callcap when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Tracking Software

 

9.6Expert Score
Callcap Review
Callcap is a great call tracking SaaS software to advise for your company or business.
Ease of use
9.6
Functionnality
8.4
Integrations
9.4
Customer support
9.4
Value for money
9.4
PROS
  • Personalized phone number routing helps prevent missed calls by directing customers to the company's branch in their own neighborhood, using their area code or ZIP code.
CONS
  • Custom integrations can come at a price
Callcap
Callcap

$29.00

SaaS-Alternatives.com
Logo
Register New Account
Compare Software
  • Total (0)
Compare
0