Dialer360
Dialer360 : Reviews, Pricing, Features & AlternativesDialer360 is a Call Center Software. Price : $35 (free trial available). Review Dialer360 : Overview & Pricing
Dialer360 Overview : Features, Pricing, Reviews & Alternatives
Dialer360 is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Dialer360 is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center & Cloud Management …
Dialer360 price starts from $ 35 per user and per month (free trial available).
Dialer360 is a cloud-based contact center software technology that offers predictive dialing, hosted PBX, and voice broadcast solutions.
Highly secure call center software with PCI compliance.
What is Dialer360 ?
One of the best call center software that boosts your agent performance to provide better customer service. It has a predictive dialing feature that automates the transfer of calls between agents. It is PCI compliance software that protects all of your customers’ financial data by limiting unauthorized access. This software automatically records all interactions with customers. By using Dialer360, you can send pre-recorded messages to a large number of clients in a short time. Allows the agent to manage a campaign with multiple bookmarks and vice versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone.
Dialer360 is call center software that provides support and advice to inbound and outbound call centers. We serve call centers from small to large scale. We provide high availability, zero downtime and the best quality services. Our dedicated team of developers customize the feed to meet your needs and make sure your call center runs efficiently the way you want it to.
We have customized software for your best productivity, reports and monitoring. Our separate admin panel and registration portal make daily call center tasks easy.
Our custom built CRM system is integrated with your portal, helping you keep track of all your customers, their chat activity, documents and emails in one place.
Dialer360 is a call center software that provides you with high voltage and low cost combined, inbound and outbound services for your call center. It is the complete telecommunications solution that includes Omni Channel to communicate with your customers via email, SMS, web chat and social networks (Facebook, Twitter, LinkedIn, Google), etc. It can be integrated with the CRM of your choice. It offers you 24/7 services and allows you to backup your data. It will make your call center compete with technology.
Some features of Dialer360 are at your side:
– Web screen, personalized web page
– Pre-recorded messages for automatic dialing and multiple campaigns
– Recording, dialing and control of numbers Unlimited alternatives
– Real – Time Reporting, Queue Prioritization, and Conversation Verification With Dialer360, never miss an opportunity or more time implementing your call center strategies and daily workflows as Avatar’s built-in CRM automatically captures leads for you, making sales strategies and daily agent charts efficient. .
Robocall function to deliver product messages, campaign modules, emergency alarms and the best for political campaigns to transmit messages for mass audiences and reach all audiences.
Hosted PBX is the exclusive name of the telephone system . e, why it is called Hosted PBX as it offers its cloud service with unlimited user interface, geographic flexibility, local caller ID display and last but not least receive all your phone calls on your Android and connect from anywhere.
Some features of Dialer360 are at your side:
– Web screen, personalized web page
– Pre-recorded messages for automatic dialing and multiple campaigns
– Recording, dialing and control of numbers Unlimited alternatives
– Real – Time Reporting, Queue Prioritization, and Conversation Verification With Dialer360, never miss an opportunity or more time implementing your call center strategies and daily workflows as Avatar’s built-in CRM automatically captures leads for you, making sales strategies and daily agent charts efficient. .
Robocall function to deliver product messages, campaign modules, emergency alarms and the best for political campaigns to transmit messages for mass audiences and reach all audiences.
Hosted PBX is the exclusive name of the telephone system . e, why it is called Hosted PBX as it offers its cloud service with unlimited user interface, geographic flexibility, local caller ID display and last but not least receive all your phone calls on your Android and connect from anywhere.
What is Dialer360? Dialer360 is a call center and dialer system that allows you to increase your productivity and efficiency by contacting prospects and communicating with customers. Provides auto dialer and predictive dialer to help you connect with more potential customers. It also offers tools such as voice broadcast, voicemail without ringtone, and TPS/DNC filtering, among others. Dialer360 supports web telephony, allowing you to contact potential customers anytime, anywhere. It also provides logging tools so you can regularly check the quality of your communications. Additionally, Dialer360 offers internal chat, which helps you collaborate with your agents. Dialer360 generates actionable analytics and reports in real time to keep you up to date. Analyze performance, cost and efficiency. It also supports customer feedback and reviews to help you further optimize your strategies. Dialer360 helps organizations connect with potential customers by offering state-of-the-art call center software. Power business solutions with high-quality software such as predictive dialers, powerful dialers, voice broadcasts, auto dialer and many more. Dialer360’s wide range of services is beneficial in growing your business and providing unique business solutions that result in high productivity. Improve your dial rate and double your sales by dialing more contacts in less time. Call centers face many pain points, such as slow dialing speeds, expensive utilization rates, and unproductive leads. The right technology used at the right time improves the efficiency and productivity of your business.
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Dialer360, and as you may have guessed from the title, this review will tell you more about Dialer360’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Dialer360 Pros : Key Benefits
– As a cloud-based solution, Dialer360 offers users the ability to connect from anywhere through any Internet-connected device.
– All agents can see the current status of other agents from a central location by checking the agent status bar.
– Dialer360 allows managers to track agent performance by checking or entering live conversations between agents and customers.
– Real-time reporting technology helps provide users with accurate and actionable information about call center and agent performance.
– The automated time zone management feature ensures that agents know when to call which state and when not to call another state due to time zone restrictions.
Dialer360 Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Dialer360 Features
Here is the list of the main features of this computer software :
– CRM
– Outbound Call Center
– API
– Progressive Dialer
– Auto-Dialer
– Auto Call Recording
– Automatic Call Distribution
– Call Monitoring
– Blended Call Center
– Inbound Call Center
– Call Center Management
– Predictive Dialer
– Call Logging
– Live Chat
– Call Recording
– Concurrency Support
– Call Scripting
– IVR Support
– Call Transfer
– Queue Management (Calls)
Main function & Pro Features
– CRM
– Outbound Call Center
– API
– Progressive Dialer
– Auto-Dialer
– Auto Call Recording
– Automatic Call Distribution
– Call Monitoring
– Blended Call Center
– Inbound Call Center
– Call Center Management
– Predictive Dialer
– Call Logging
– Live Chat
– Call Recording
– Concurrency Support
– Call Scripting
– IVR Support
– Call Transfer
– Queue Management (Calls)
Dialer360 Integrations
Dialer360 integrates with more than 6 applications & plugins like Microsoft Dynamics, LinkedIn and Facebook (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Dialer360 integrations
– Facebook
– LinkedIn
– Microsoft Dynamics
– Zoho
Dialer360 Pricing
The Dialer360 pricing plan starts from $ 35 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Dialer360 offers several pricing plans :
– Premium : $ 35,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Premium | Start | Professional | Enterprise | Premium |
$35,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 35,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Dialer360 is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
dialer360 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, German, Portuguese, French, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Dialer360 ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Communication, Media …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Dialer360 Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Dialer360 Reviews
Here is our opinion on Dialer360 : this is a great call center software to advise .
Dialer360 User Reviews & Ratings
Online and customer reviews of Dialer360 software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,7/5
Functionality : 4,6/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 0%
User rating Very Good : 100%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Dialer360 are to provide dialing and contact capabilities, offer management tools, and ensure compliance and security.
Popularity on social networks : 195 followers on Twitter
Your Customer Review on Dialer360
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Dialer360 ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Company details
Developed by DIALER360, Inc.
About Dialer360: Dialer360 Dialer360’s automated predictive dialer that is completely omnichannel, communicates with your customers via email, SMS, web chat and social networks (Facebook, Twitter, Linkedin, Google), making it a true solution for the future.
HQ location : United Kingdom / (+44) 2037696777
Founded in 2015 by Abdul Rehman
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit dialer360.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Dialer360 is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Dialer360 Alternatives
If you’re understanding the drawbacks and you’re looking for a Dialer360 alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Dialer360 Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
DIALER360 | $ | Per month / user | Yes |
TALKDESK | $ | Per month / user | No |
NEXTIVA | $18,95 | Per month / user | Yes |
CLOUDTALK | $25 | Per month / user | Yes |
CALLHIPPO | $14 | Per month / user | No |
BRIGHT PATTERN | $ | Per month / user | No |
EVOICE | $6,25 | Per month / user | Yes |
CALLTOOLS | $ | Per month / user | No |
CIRCLELOOP | $6,45 | Per month / user | Yes |
FRESHCALLER | $15 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Dialer360
– Convoso
– NICE CXone
– SpitFire
– Zendesk
– Bitrix24
– Crunchbase Pro
– Wappalyzer
– SignalHire
– BuiltWith
– Hunter
Free Alternatives to Dialer360
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our BookingBug review and our SalesVu review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Dialer360 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !