CallRail
CallRail : Reviews, Pricing, Features & Alternatives
$45.00
CallRail is a Call Tracking Software. Price : $45 (free trial available). Review CallRail : Overview & Pricing
CallRail Overview : Features, Pricing, Reviews & Alternatives
CallRail is a Call Tracking Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CallRail is listed as a Call Tracking Software and Business Phone Systems Software for companies and is used for VoIP, Lead Management, Call Recording, Call Center, Affiliate Marketing, Campaign Management, Content Marketing …
CallRail price starts from $ 45 per user and per month (free trial available).
CallRail provides call tracking and analysis services to businesses and marketing agencies.
A smart way to generate quality leads
An analytics platform designed for those who rely on quality calls and inbound leads to measure success.
What is CallRail ?
CallRail is call tracking and marketing analytics software for businesses that depend on new customers, quality phone calls, and leads for growth. The software includes a call tracking feature that allows users to track various online activities such as PPC ads, social media posts, emails, and keywords. It also helps businesses access the name, location and number of each potential customer. Plus, with the lead center feature, CallRail helps businesses message, call, and monitor all their contacts in one place. Conversation Intelligence is another software feature that allows users to automate call transcripts through its AI-powered analytics. Additionally, businesses can even track web form submissions as well as phone calls. CallRail also provides the real-time information businesses need to drive growth. The areas of this information range from ads, campaigns to keywords. Finally, the software is also equipped with a variety of tools, from customer communications to marketing analytics, that help users close more deals.
Our customers live in a results-driven world, and providing them with clarity about their digital marketing efforts is a top priority for CallRail. Often overlooked by other marketing tools or analytics platforms, we see opportunities to display and connect data from calls, forms, chat and more, helping our clients achieve better results. CallRail’s lead-driven analytics platform brings clarity to our clients’ digital marketing efforts. We work within your existing workflow, help you quickly improve your spending, and provide beautiful, intuitive, and useful tools.
Our platform is powered by a team of passionate and hard-working leaders and contributors. We put our clients first and are committed to doing what makes sense to them and doing it right.
They have the answers, we are the force multiplier.
Tracking and analysis of phone calls and web forms. Optimize your marketing and increase the ROI of your PPC, SEO and offline advertising campaigns.
Monitoring, recording and analysis of calls. Optimize your marketing and increase your ROI with call tracking. Metrics for PPC, SEO and offline advertising campaigns.
Monitoring, recording and analysis of calls. Optimize your marketing and increase your ROI with call tracking. Metrics for PPC, SEO and offline advertising campaigns.
CallRail offers phone call tracking, recording and analysis.
What is CallRail? CallRail is powerful and intuitive call tracking software designed for data-driven marketers. This platform measures search call conversions and offline and digital marketing campaigns. It also features call recording that improves customer service and makes the staff training process more efficient. Furthermore, the software helps users review and annotate phone calls in an instant. CallRail users will also find valuable the platform’s ability to capture the visitor’s journey before and after the call is made. The platform also offers call tracking features that allow users to manage multiple clients, locations, and even businesses from a single account. The platform also includes a call flow builder and allows users to easily set up new call tracking numbers.
CallRail is the leading provider of marketing software for businesses that want a single attribution platform to capture the journey from visitors to leads and customers. Over 100,000 businesses and agencies use CallRail’s easy-to-use conversational intelligence and marketing attribution software to optimize lead generation and improve sales. From call tracking to website form submission, their all-in-one platform simplifies reporting with a single source of truth for marketing ROI.
CallRail Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Tracking tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CallRail, and as you may have guessed from the title, this review will tell you more about CallRail’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CallRail Pros : Key Benefits
– Integrations with existing platforms: With hundreds of integrations available, you can easily connect your CallRail account and business to your existing tools for deal management, online analytics, CRM and more.
– Match every call and text to the marketing campaign that captures customers.
– Free 14-day trial: Try us for 14 days; we are sure that you will love the ease of use and friendly interface of our powerful application.
– Analyze call conversion and track quality control with automated call transcripts.
– Agency friendly: We work with agencies to help them adjust to the number of clients they serve, offer volume discounts, and make it easy for agencies to white label.
– Call reporting and analytics: Know which campaigns and channels are driving calls to your sales office.
– Understand the customer journey, capture each type of conversion, and demonstrate ROI.
– No contract, no hidden fees – we believe in being transparent on pricing and being the solution that works for your organization.
– Analyze your leads across all channels with conversational analytics for calls, online forms, and text messages.
CallRail Cons
– Con : Custom integrations can come at a price.
CallRail Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Tracking – Tracking
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Analytics/ROI Tracking
– Archiving & Retention
– Automatic Call Distribution
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tagging
Main function & Pro Features
– Reporting – Reports
– Tracking – Tracking
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Analytics/ROI Tracking
– Archiving & Retention
– Automatic Call Distribution
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tagging
CallRail Integrations
CallRail integrates with more than 40 applications & plugins like Capsule, Salesforce Marketing Cloud and TapClicks (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 CallRail integrations
– Slack
– WordPress
– Salesforce Sales Cloud
– Wix
– HubSpot Marketing Hub
– Housecall Pro
– HubSpot CRM
– Zapier
– Facebook for Business
– Pipeline
– Marketo Engage
– Instapage
– Unbounce
– BoomTown
– Grow
– Klipfolio
– Optmyzr
– Databox
– AgencyAnalytics
– Insightly
CallRail Pricing
The CallRail pricing plan starts from $ 45 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CallRail offers several pricing plans :
– Call Tracking : $ 45,00 per user / per month
– Chat Analytics : $ 95,00 per user / per month
– Marketing Analytics : $ 95,00 per user / per month
– Analytics Suite : $ 145,00 per user / per month
– Premium : –
| Call Tracking | Chat Analytics | Marketing Analytics | Analytics Suite | Premium |
| $45,00 | $95,00 | $95,00 | $145,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
CallRail Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 45,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CallRail is a cloud-based Call Tracking platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
callrail is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (888) 480-5592
Training options : Documentation, Videos, Webinars …
Industry & Customers
Who use CallRail ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like Canada …
This web-based application is recommended for trades : Administrative, IT, Marketing, Sales …
This cloud software is used in the sectors : Hospitals and health care, Automotive, Construction, Legal services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Access Professional Systems, QShark, elmar, Nyc Sem, Powered By Search, Fannit, Webmechanixdotcom …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
CallRail Screenshots & Images : UI, dashboard …
CallRail Business Software Pricing
CallRail Features & Overview
CallRail Screenshot
CallRail Screenshot
Videos
Video #1
Video #2
CallRail Reviews
Here is our opinion on CallRail : this is an excellent call tracking software to know .
CallRail User Reviews & Ratings
Online and customer reviews of CallRail software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,4/5
Functionality : 4,3/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 81%
User rating Very Good : 16%
User rating Average : 2%
User rating Poor : 1%
User rating Terrible : 1%
The main advantages of CallRail are its features that help users measure and understand conversions, real-time reporting, marketing features, call analytics dashboard, and a host of other useful features.
Popularity on social networks : 14282 followers on LinkedIn
Your Customer Review on CallRail
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CallRail ? What is your likelihood to renew ?
FAQs
Why use a Call Tracking Software ?
Phone call tracking and analysis software is a set of tools that gives businesses insight into why customers are calling.
According to various sources, most used business software are : CallRail (market share : 37,30%), Marchex (32,40%), Marchex Call Analytics (6,10%), Tenfold (3,20%), ResponseTap (2,20%), Invoca (1,10%), Infinity Call Tracking (1,00%), Freespee (0,80%), NICE Systems (0,40%), Mediahawk (0,40%), Talkdesk (0,30%), Ruler Analytics (0,30%), Calltracks (0,20%), eGain (0,20%), Ringostat (0,20%)
Main functions are : Tracking numbers, Automatic call distribution, Software integrations, API access, Call reports, Call recording
Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service
Call Tracking Software Average Price : from $ 25,00 to $ 560,00 with an average price of $ 166,50 . We have identified more than 101 competitors on the market.
Call Tracking Software Review
Company details
Developed by CALLRAIL, Inc. (@CallRail on Twitter)
About CallRail: CallRail has been serving customers since early 2011, and today we track phone calls for thousands of businesses. We are self-funded, profitable, and grateful to work with the best clients in the industry.
HQ location : USA
Founded in 2011 by Andy Powell
Total revenue : $60000000
Fundings : Û 137_500_000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Tracking Software
Schema : SoftwareApplication > CommunicationApplication
Tags : call tracking | conversion rate optimization | helpdesk | mass marketing | phone manager | sales management | sales tracking | telemarketing | automatic numbering | automatic dialing …
Website : visit callrail.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CallRail is independent in order to highlight the strengths and weaknesses of this Call Tracking Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CallRail Alternatives
If you’re understanding the drawbacks and you’re looking for a CallRail alternative, there are more than 32 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CallRail Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CALLRAIL | $45 | Per month / user | Yes |
| CALLTOOLS | $ | Per month / user | No |
| MOJO HELPDESK | $26,1 | Per month / user | No |
| GRASSHOPPER | $ | Per month / user | No |
| WHATCONVERTS | $30 | Per month / user | Yes |
| TWILIO FLEX | $1 | Per month / user | Yes |
| RINGCENTRAL OFFICE | $19,99 | Per month / user | Yes |
| VOCALCOLA | $17 | Per month / user | Yes |
| ZIGGLIO | $ | Per month / user | No |
| QOOQIE | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to CallRail
– Bitrix24
– Marchex
– InfoFlo
– Five9
– Dialpad
– Majestic
– Geniuslink Service
– SAS Customer Intelligence 360
– Branch
– Sendoso
You can also take a look at other business apps, like our Nextiva review and our WooCommerce review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Tracking Software compare to CallRail when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
