Nextiva
Nextiva : Reviews, Pricing, Features & Alternatives
$18.00
Nextiva is a Cloud PBX Software. Price : $19 (free trial available). Review Nextiva : Overview & Pricing
Nextiva Overview : Features, Pricing, Reviews & Alternatives
Nextiva is a Cloud PBX Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Nextiva is listed as a Cloud PBX Software and Business Phone Systems Software for companies and is used for Online Meeting, Call Center, Unified Communications, Market Research …
Nextiva price starts from $ 18,95 per user and per month (free trial available).
Customer Experience Suite for a complete view of customer journeys
Nextiva Office offers a cloud phone system.
Nextiva transforms the way businesses communicate. Nextiva is a business communications platform that offers large business phone features at a small business price. It offers ease of use, manageability, scalability, reliability, and enterprise-class features.
What is Nextiva ?
Nextiva is a customer experience management suite that aims to revolutionize the communication aspects of businesses and help them convert more leads. It is relevant to businesses of all sizes, including family businesses, franchises, sole proprietorships, SMEs, and corporations. With Nextiva, all conversations can be managed in one place and managers can dig deeper into what customers are saying. And with instant data and analytics to back it up, it becomes easier to make better decisions. The tool even automates communication tasks based on how customers interact with the company. Users can track customer journeys using native and existing tools, optimize communication channels, manage different cases, and leverage customer sentiment.
Nextiva is a platform that unites communications with business applications, intelligence and automation. This helps businesses communicate and build deeper connections with their customers.
Nextiva is a cloud-based communication system that uses VoIP (Voice over Internet Protocol) to prospect, attract and manage customers from a unified and integrated platform.
Nextiva is a communication platform that provides a digital VoIP phone system to small businesses.
Nextiva is a platform that unites communications with business applications, intelligence and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings together all communication channels (voice, video, collaboration, SMS, chat, and surveys) in one place. This helps businesses access the information they need to deliver exceptional customer experiences and drive business results. Intelligence and automation are built in, so you can focus on helping customers. It’s easy to set up, use and manage, so no technical knowledge is required. And you can add applications, such as sales and service productivity tools, at any time.
Nextiva is an enterprise VoIP service provider trusted by over 100,000 businesses for its unified communications products, services, and support. Nextiva’s solutions are designed to be flexible and scalable, enabling them to provide small business phone systems in addition to enterprise-grade call center services.
Nextiva is an enterprise VoIP service provider trusted by over 100,000 businesses for its unified communications products, services, and support. Nextiva’s solutions are designed to be flexible and scalable, enabling them to provide small business phone systems in addition to enterprise-grade call center services.
What is Nextiva? Nextiva is a Voice over Internet Protocol (VoIP) web service provider that offers customized solutions for small and large businesses. The software manages business calls and messages and gives you tools for collaboration and data analysis. With Nextiva, you don’t have to worry about missed calls and messages. In this way, you can build better relationships with loyal customers and potential customers. The platform even offers access permissions to ensure that only the team members involved can edit specific files. Nextiva also offers a predictive dialer feature that helps you filter essential calls and messages. With Nextiva, you can reply to comments from valid phone numbers. In addition to call recording and logging, the system also offers messaging, video conferencing, and screen sharing tools. It even integrates with auditing applications and access management services. Finally, Nextiva gives you detailed business reports that help you make the most of your business.
Nextiva Review : Pros & Cons
Pros & Cons
When it comes to finding the right Cloud PBX tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Nextiva, and as you may have guessed from the title, this review will tell you more about Nextiva’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Nextiva Pros : Key Benefits
– It doesn’t matter if you’re a startup, entrepreneurial and growing company or a large organization in need of executive-grade phone service, Nextiva has the solution for you. It offers the flexibility, affordability, and reliability you need to run your business, with a comprehensive set of features. Plus, it all comes with no CapEx, on-site hardware cost, or system requirements.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Nextiva Cons
– Con : Custom integrations can come at a price.
Nextiva Features
Here is the list of the main features of this computer software :
– Outbound Call Center
– 360 Degree Feedback
– Live Chat
– Access Controls/Permissions
– Auto Call Recording
– Alerts / Escalation
– Predictive Dialer
– Alerts/Notifications
– Inbound Call Center
– Audio / Video Conferencing
– Queue Management (Calls)
– Audio Calls
– Call Monitoring
– Audio/Video Recording
– Concurrency Support
– Auto-Dialer
– IVR Support
– Automated Attendant
– Progressive Dialer
– Automatic Call Distribution
Main function & Pro Features
– Outbound Call Center
– 360 Degree Feedback
– Live Chat
– Access Controls/Permissions
– Auto Call Recording
– Alerts / Escalation
– Predictive Dialer
– Alerts/Notifications
– Inbound Call Center
– Audio / Video Conferencing
– Queue Management (Calls)
– Audio Calls
– Call Monitoring
– Audio/Video Recording
– Concurrency Support
– Auto-Dialer
– IVR Support
– Automated Attendant
– Progressive Dialer
– Automatic Call Distribution
Nextiva Integrations
Nextiva may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 156 Nextiva integrations
– Azure Active Directory
– Salesforce
– Google Contacts
– Microsoft Outlook
– Google Calendar
– QuickBooks
Nextiva Pricing
The Nextiva pricing plan starts from $ 18,95 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Nextiva offers several pricing plans :
– Essential : $ 18,95 per user / per month
– Professional : $ 22,95 per user / per month
– Enterprise : $ 32,95 per user / per month
– Ultimate : $ 57,95 per user / per month
– Premium : –
| Essential | Professional | Enterprise | Ultimate | Premium |
| $18,95 | $22,95 | $32,95 | $57,95 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Nextiva Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 18,95
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Nextiva is a cloud-based Cloud PBX platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
nextiva is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : +1 800-799-0600
Training options : Videos …
Industry & Customers
Who use Nextiva ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Software, Hospitals and health care, Telecommunications, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Allied Universal Security Services Llc, Yorktown Systems Group, Snow Companies, Amey Plc, Jones Lang Lasalle Inc …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Customer Satisfaction software, and Most Popular Call Center software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Nextiva Screenshots & Images : UI, dashboard …
Nextiva Business Software Pricing
Nextiva Features & Overview
Nextiva Screenshot
Nextiva Screenshot
Videos
Video #1
Video #2
Nextiva Reviews
Here is our opinion on Nextiva : this is an excellent cloud pbx software to know .
Nextiva User Reviews & Ratings
Online and customer reviews of Nextiva software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 3,9/5
Functionality : 4/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 80%
User rating Very Good : 8%
User rating Average : 3%
User rating Poor : 1%
User rating Terrible : 8%
The main advantages of Nextiva are organized messages and calls, better collaborations, and positive ROI growth.
Popularity on social networks : 50874 followers on LinkedIn
Your Customer Review on Nextiva
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Nextiva ? What is your likelihood to renew ?
FAQs
Why use a Cloud PBX Software ?
Cloud telephony is based on a system using VoIP technology (voice over IP): the human voice is transformed into data packets then circulate via the networks before being reconstituted at the other end of the wire.
According to various sources, most used business software are : Avaya IP Office (market share : 6,80%), Digium (2,50%), FreePBX (1,70%), Asterisk (0,30%), Nextiva (0,30%), Exotel (0,10%), OnSIP (0,10%), CallFire (0,10%)
Main functions are : Teamwork, Unlimited plans in France and abroad, Advanced switchboard management, Centralized telephony, Call forwarding and transfer, Telephone reception
Main characteristics are : Business, Cloud, Telecom, Customizable answering machine, Call log, Call forwarding, Call forwarding to external number, Services, Cloud, crm integration, customer support, free calls, international calls, phone calls, sms api, phone system, voice call, voice chat, bulk sms, call recording, telecom, sms from pc, call with links, Social & Communications, Integration with CRMs, IVR, Voice call, SMS API, WebRTC call, voip
Cloud PBX Software Average Price : from $ 9,00 to $ 60,00 with an average price of $ 28,63 . We have identified more than 68 competitors on the market.
Cloud PBX Software Review
Company details
Developed by NEXTIVA, Inc. (@Nextiva on Twitter)
HQ location : USA
Founded in 2008 by Tomas Gorny
Total revenue : $200000000
Fundings : $200.0M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Cloud PBX Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit nextiva.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Nextiva is independent in order to highlight the strengths and weaknesses of this Cloud PBX Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Nextiva Alternatives
If you’re understanding the drawbacks and you’re looking for a Nextiva alternative, there are more than 28 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Nextiva Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| NEXTIVA | $18,95 | Per month / user | Yes |
| ZOOM | $10 | Per month / user | Yes |
| DIALPAD TALK | $15 | Per month / user | Yes |
| VONAGE BUSINESS | $ | Per month / user | Yes |
| 8X8 | $12 | Per month / user | Yes |
| GRASSHOPPER | $ | Per month / user | No |
| RINGCENTRAL OFFICE | $19,99 | Per month / user | Yes |
| TALKDESK | $ | Per month / user | No |
| CLOUDTALK | $25 | Per month / user | Yes |
| CALLHIPPO | $14 | Per month / user | No |
Top 10 Alternatives & Competitors to Nextiva
– RingCentral MVP
– Grasshopper
– Phone
– Vonage Business Communications
– Bitrix24
– Skype
– Dialpad
– Aircall
– Viber
– GoToConnect
Free Alternatives to Nextiva
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our BigCommerce review and our Adobe Captivate Prime review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Cloud PBX Software compare to Nextiva when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
