CenterWare Suite
CenterWare Suite : Reviews, Pricing, Features & AlternativesCenterWare Suite is a Predictive Dialer Software (free trial available). Review CenterWare Suite : Overview & Pricing
CenterWare Suite Overview : Features, Pricing, Reviews & Alternatives
CenterWare Suite is a Predictive Dialer Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CenterWare Suite is listed as a Predictive Dialer Software and Business Phone Systems Software for companies and is used for Predictive Dialer, Telemarketing …
CenterWare Suite prices are available on demand (free trial available).
CenterWare Suite is contact center software that helps companies in finance, telemarketing, education, healthcare, and other industries manage call routing, scripting, tracking, and reporting
What is CenterWare Suite ?
CenterWare Suite is contact center software that helps companies in finance, telemarketing, education, healthcare, and other industries manage call routing, scripting, tracking, and reporting. The predictive dialing function automatically makes outgoing calls and differentiates between human voices and answering machines.
Pros & Cons
When it comes to finding the right Predictive Dialer tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CenterWare Suite, and as you may have guessed from the title, this review will tell you more about CenterWare Suite’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CenterWare Suite Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
CenterWare Suite Cons
– Con : Custom integrations can come at a price.
CenterWare Suite Features
Here is the list of the main features of this computer software :
– Auto-Dialer
– Automatic Call Distribution
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scheduling
– Call Scripting
– Call Tracking
– Call Transfer
– Callback Scheduling
– Campaign Management
– Chat/Messaging
– Contact Management
– FCC Compliance
– FTC Compliance
– IVR / Voice Recognition
– Inbound Call Center
Main function & Pro Features
– List Management
– Live Chat
– Multi-Channel Communication
– Multi-Channel Management
– Outbound Call Center
– Performance Management
– Performance Metrics
– Predictive Dialer
– Real Time Analytics
– Real Time Reporting
– Reporting & Statistics
– Reporting/Analytics
– Voice Mail
CenterWare Suite Integrations
CenterWare Suite integrates with more than 2 applications & plugins like Asterisk and Aura Call Center Elite (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 CenterWare Suite integrations
– Asterisk
– Aura Call Center Elite
CenterWare Suite Pricing
The CenterWare Suite pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CenterWare Suite offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CenterWare Suite is a cloud-based Predictive Dialer platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
centerware-suite is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online …
Industry & Customers
Who use CenterWare Suite ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
CenterWare Suite Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
CenterWare Suite Reviews
Here is our opinion on CenterWare Suite : this is a great predictive dialer software to know .
CenterWare Suite User Reviews & Ratings
Online and customer reviews of CenterWare Suite software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 2,9/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on CenterWare Suite
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CenterWare Suite ? What is your likelihood to renew ?
FAQs
Why use a Predictive Dialer Software ?
Predictive dialer software is an automatic dialing system that helps call center agents work more efficiently by screening calls and predicting when call agents will be available to answer based on call metrics. It can be used to download contact lists, dial multiple numbers simultaneously, display voice messages or busy signals, etc.
Main functions are : Download lists, Manage numbers, Do not call, Vertical numbering, Personalized caller ID / local presence dialing, Call scheduling rules
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Company details
Developed by CENTERWARE SUITE, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Predictive Dialer Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CenterWare Suite is independent in order to highlight the strengths and weaknesses of this Predictive Dialer Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CenterWare Suite Alternatives
If you’re understanding the drawbacks and you’re looking for a CenterWare Suite alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to CenterWare Suite
– Convoso
– Bitrix24
– Five9
– PhoneBurner
– Kixie PowerCall
You can also take a look at other business apps, like our Centova Cast review and our DMC Channel Managers review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Predictive Dialer Software compare to CenterWare Suite when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !