Chatlio
Chatlio : Reviews, Pricing, Features & Alternatives
$29.00
Chatlio is a Live Chat Software. Price : $29 (free trial available). Review Chatlio : Overview & Pricing
Chatlio Overview : Features, Pricing, Reviews & Alternatives
Chatlio is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Chatlio is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat, Customer Support, Customer Engagement, Feedback Management …
Chatlio price starts from $ 29 per user and per month (free trial available).
Chatlio is live chat for Slack on websites.
Discuss your path to customer satisfaction
Live chat for slack
What is Chatlio ?
Chatlio is a monthly subscription product that enables startups, small, medium and large businesses to provide live chat on their website to customers via Slack. Leveraging the existing technology behind the popular team communication app, Chatlio users and operators do not need any additional client environment or knowledge. The solution promises quick and easy setup by providing a lightweight chat widget that can be embedded into a corporate website or blog. This widget can be styled and renamed as needed through flexible customization options, choosing from several built-in placement variations to present chat functionality to visitors in a convenient way. Messages and responses can be queued by creating rule-based triggers that react to certain behaviors or visits to certain pages at certain scheduled times. Also,
Your site visitors can instantly chat with you about presales questions, support issues, and more. while you and your team respond directly from Slack with no additional tools to install or use. There are many other features, such as automatically triggering messages to visitors based on the pages they are on.
Chatlio offers the same great experience you already know from Slack. Features include typing prompts, emojis, highlighting blocks of code, requesting screenshots, identifying your visitors’ location, browser, and any other custom details about your visitors that you provide, such as email, name, etc. and many others.
Chatlio is the first and best app to talk directly with your website visitors and users from Slack. Setup takes less than 1 minute and gives you a chat widget to place anywhere on your site.
You don’t need another chat client yet. Talk to your customers using your existing Slack service.
You don’t need another chat client. Chat with your customers using your existing Slack service.
You don’t need another chat client. Chat with your customers using your existing Slack service.
Chat with your site visitors directly from Slack. You don’t need another chat client to talk to your customers. Simple installation in a minute.
Chatlio Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Chatlio, and as you may have guessed from the title, this review will tell you more about Chatlio’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Chatlio Pros : Key Benefits
– Chatlio enables sales teams and support staff to leverage their existing Slack service to implement live chat functionality with online customers without the need for new software or clients.
– Chatlio is optimized to work efficiently on smaller screens, designed and tested to work consistently in desktop browsers and in iOS or Android smartphone viewports.
– The system uses an embeddable widget that can be placed on a website or blog in minutes, allowing style and placement changes through a myriad of preferences or deeper customization based on CSS and the JS-based Developer API .
– Scalable pricing plans offer monthly subscription options for Starter through Enterprise users, offering unlimited carriers, multiple widgets to manage more than a single inbound channel, plus the ability to process 200 to 5,000 threads per month.
– By automatically capturing useful visitor information such as location, current page view, IP address, payment plans, local time, browser and operating system, etc., support teams can collect important information about possible potential customers.
Chatlio Cons
– Con : Custom integrations can come at a price.
Chatlio Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– API
– Offline Form
– Application Management
– Persistent Chat
– Auto-Responders
– Agent Scheduling
– CRM
– Co-Browsing
– Canned Responses
– Knowledge Database
– Chat/Messaging
– Shortcut Messages
– Customizable Branding
– Call Me Option
– Event Triggered Actions
– File Sharing
– File Transfer
– Geotargeting
– Mobile Access
Main function & Pro Features
– Offline Form
– Proactive Chat
– Real Time Notifications
– Real-time Consumer-facing Chat
– Reporting/Analytics
– Third Party Integrations
– Transcripts/Chat History
– Transfers/Routing
– Website Integration
– Website Visitor Tracking
– Widgets
– Dashboard
– API
– Chat
– Data Export
– Email Integration
– Notifications
– Data Import
– External Integrations
– Marketing Automation
Chatlio Integrations
Chatlio integrates with more than 4 applications & plugins like Slack and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Chatlio integrations
– Slack
– Zapier
Chatlio Pricing
The Chatlio pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Chatlio offers several pricing plans :
– Starter : $ 29,00 per user / per month
– Basic : $ 49,00 per user / per month
– Pro : $ 99,00 per user / per month
– Business : $ 199,00 per user / per month
– Premium : –
| Starter | Basic | Pro | Business | Premium |
| $29,00 | $49,00 | $99,00 | $199,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Chatlio Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Chatlio is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chatlio is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Chatlio ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Gatewayapi, Tomis, Netsil …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Chatlio Screenshots & Images : UI, dashboard …
Chatlio Business Software Pricing
Chatlio Features & Overview
Chatlio Screenshot
Chatlio Screenshot
Videos
This video is no longer available
Chatlio Reviews
Here is our opinion on Chatlio : this is an excellent live chat software to trust .
Chatlio User Reviews & Ratings
Online and customer reviews of Chatlio software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,9/5
Functionality : 3,4/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 60%
User rating Very Good : 37%
User rating Average : 4%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 220 followers on LinkedIn
Your Customer Review on Chatlio
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Chatlio ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by CHATLIO, Inc. (@chatlio on Twitter)
HQ location : Washington
Founded by Thomas Crocker
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : encrypted chat | helpdesk | live chat | live support | help on the site | slow integration | support chat software | supporting software | communications | customer chat …
Website : visit chatlio.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Chatlio is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Chatlio Alternatives
If you’re understanding the drawbacks and you’re looking for a Chatlio alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Chatlio Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHATLIO | $29 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| TAWK.TO | $ | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Chatlio
– Zendesk
– Zoho Desk
– HappyFox Chat
– Tidio
– Quiq Messaging
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
Free Alternatives to Chatlio
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.
Slaask : Slaask allows you to set up a dedicated live chat channel in your Slack.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Botisfy : Setting up your Bot will take 5 minutes. We will help you every step of the way. From integrations to intelligence. We have a simple interface that will help you create advanced and simple bots according to your personal and business needs.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our Airfocus review and our Cluvio review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Chatlio when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
