Chattermill
Chattermill : Reviews, Pricing, Features & AlternativesChattermill is an User Engagement Software (free trial available). Review Chattermill : Overview & Pricing
Chattermill Overview : Features, Pricing, Reviews & Alternatives
Chattermill is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Chattermill is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Loyalty, Customer Satisfaction, Brand Management, NPS …
Chattermill prices are available on demand (free trial available).
Chattermill applies artificial neural networks to customer feedback to make more customer-centric decisions.
Feedback analysis and customer experience management software
What is Chattermill ?
Chattermill is a cloud-based customer experience management software designed to help businesses capture, organize, and analyze customer feedback using analytics, natural language processing (NLP), and artificial intelligence (AI) technologies. . The platform enables organizations to set up automated workflows with event-based triggers to record customer experience and categorize information by metric scores, segments, tags, and other criteria.
Chattermill – Next Generation Customer Experience Analytics
Specify the exact rules you want to create for certain events that occur in your customer experience to monitor and take action. Automate standardized actions and route feedback to the right person in near real time with our powerful workflow builder. Put your customer experience on autopilot. Reduce the effort to get to the right information in a repeatable and systematic way.
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Chattermill, and as you may have guessed from the title, this review will tell you more about Chattermill’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Chattermill Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Chattermill Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
Chattermill Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Communication Management
– Customer Experience Management
– Customer Segmentation
– Customizable Reports
– Dashboard
– Data Extraction
– Data Visualization
– Drag & Drop
– Engagement Tracking
– Feedback Management
– Monitoring
– Multi-Channel Data Collection
– Multi-Channel Management
– Negative Feedback Management
– Part of Speech Tagging
– Predictive Analytics
Main function & Pro Features
– API
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Communication Management
– Customer Experience Management
– Customer Segmentation
– Customizable Reports
– Dashboard
– Data Extraction
– Data Visualization
– Drag & Drop
– Engagement Tracking
– Feedback Management
– Monitoring
– Multi-Channel Data Collection
– Multi-Channel Management
– Negative Feedback Management
– Part of Speech Tagging
– Predictive Analytics
Chattermill Integrations
Chattermill integrates with more than 25 applications & plugins like Customer Thermometer, Dixa and AppFollow (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Chattermill integrations
– Slack
– SurveyMonkey
– Freshdesk
– Zendesk
– Google Cloud Platform
– Intercom
– Trustpilot
– Typeform
– Qualtrics CoreXM
– Yotpo
– Qualtrics CustomerXM
– AskNicely
– Qualtrics EmployeeXM
– SurveyMonkey Enterprise
– GetFeedback
– Delighted
– Sprinklr
– Medallia Experience Cloud
– Survicate
– Qualaroo
Chattermill Pricing
The Chattermill pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Chattermill offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Chattermill is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chattermill is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Webinars …
Industry & Customers
Who use Chattermill ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Chattermill Screenshots & Images : UI, dashboard …
Videos
Video #1
Chattermill Reviews
Here is our opinion on Chattermill : this is a very popular user engagement software to trust .
Chattermill User Reviews & Ratings
Online and customer reviews of Chattermill software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 3,4/5
Functionality : 3,9/5
Usefulness : 3,4/5
Ease of use : 3,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Chattermill
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Chattermill ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : customer experience analysis, customer feedback, software as a service, text analytics, artificial intelligence, customer experience, customer feedback, text analytics, feedback tool, net promoter score, online surveys, online survey online, surveys, instant polls, surveys, triggers, customer feedback, feedback, Online Services, instant polls, trigger, customer feedback, customer feedback, insights, real-time analytics, text analytics, analytics, rate optimization conversion rate, custom dashboard, conversion rate optimization
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 . We have identified more than 13 competitors on the market.
Company details
Developed by CHATTERMILL, Inc. (@ChattermillAI on Twitter)
HQ location : USA
Founded by Dmitry Isupov
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer experience analysis | customer reviews | software as a service | text analysis | artificial intelligence | customer experience | customer reviews | text analysis …
Website : visit chattermill.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Chattermill is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Chattermill Alternatives
If you’re understanding the drawbacks and you’re looking for a Chattermill alternative, there are more than 38 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Chattermill
– Qualtrics CustomerXM
– Medallia Experience Cloud
– Retently
– NiceJob
– Survey2Connnect
– Boldchat
– Feefo
– Spring
– Fructifi
– Idomoo
You can also take a look at other business apps, like our ComAround Knowledge review and our indeni review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Chattermill when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !