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ChurnZero : Reviews, Pricing, Features & Alternatives
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ChurnZero is a Sales Engagement Platform Software. Price : $49 (free trial available). Review ChurnZero : Overview & Pricing

9.8 Expert Score
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ChurnZero Overview : Features, Pricing, Reviews & Alternatives

ChurnZero is a Sales Engagement Platform Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

ChurnZero is listed as a Sales Engagement Platform Software and Customer Engagement Software for companies and is used for CRM, Customer Success, Customer Experience, Sales Tracking …

ChurnZero price starts from $ 49 per user and per month (free trial available).

ChurnZero is the customer success platform built for growing SaaS and subscription businesses.

Software that helps SaaS companies combat churn

What is ChurnZero ?

ChurnZero is intuitive customer success software that helps subscription companies understand their customers’ product usage as well as assess their health. It gives companies the right means to personalize their customer experience by achieving timely and relevant touchpoints. It can also be used to save more time by managing internal accounts, calendar, notes and tasks from a single page. ChurnZero presents a clear picture of your customers’ health and likelihood of renewal using data-rich ChurnScore. It can be used to target customers based on signature, product usage, lifecycle, and behavioral data. Plus, businesses receive real-time updates on everything from usage declines to milestone celebrations, so they can continue to improve relationships with their customers. The software also helps users control the customer lifecycle by delivering the desired experience to build long-term loyalty. Users can help their customers with product tours and training to enhance their experience. Provides active integration with third-party platforms like Hubspot, Salesforce, ZohoCRM, Pipedrive, and more.

ChurnZero is a real-time customer success platform that helps subscription businesses combat churn. Its software solutions enable companies to understand how their customers are using their product to increase product adoption, assess product health and likelihood of renewal, and empower companies to personalize the customer experience through timely and relevant touchpoints. .

ChurnZero is customer success software for growing SaaS and subscription businesses.

ChurnZero’s real-time SaaS platform aims to help subscription businesses avoid churn. The platform tightly integrates with an organization’s CRM system and its application or service. In doing so, ChurnZero (1) enables the business to understand how its customers are using its product, (2) assesses customer status and likelihood of renewal, and (3) empowers the business to automate and personalize the customer experience across through relevant touchpoints, including in-app content. The vendor says that ChurnZero customers see the return on investment in terms of more productive and knowledgeable customer success managers who can provide their customers with better just-in-time service from automated playbooks.

ChurnZero is customer success software for growing SaaS and subscription businesses. Our platform is specifically designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers are using their product, (2) assesses its status and likelihood of renewal, and (3) empowers the business to automate and personalize the customer experience through of contact points, including integration. app content ChurnZero customers experience instant ROI as their customer success managers are immediately more productive and knowledgeable and their customers experience better just-in-time service with automated playbooks.

ChurnZero Review

ChurnZero Review : Pros & Cons

Pros & Cons

When it comes to finding the right Sales Engagement Platform tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is ChurnZero, and as you may have guessed from the title, this review will tell you more about ChurnZero’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

ChurnZero Pros : Key Benefits

– Comprehensive Customer Success Platform

– Best-in-class segmentation and automation

– Deep integration into the digital application/service

– Specifically designed for high-speed, high-touch businesses

– Alerts on the go

ChurnZero Cons

– Con : Custom integrations can come at a price.
 

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ChurnZero Features

Here is the list of the main features of this computer software :

– Data analysis
– CRM
– Invoice management
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Chat/Messaging
– Churn Management
– Client Management
– Communication Management
– Content Creation
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Dashboard

Main function & Pro Features

– Data analysis
– CRM
– Invoice management
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Chat/Messaging
– Churn Management
– Client Management
– Communication Management
– Content Creation
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Dashboard

ChurnZero Integrations

ChurnZero integrates with more than 32 applications & plugins like Chargify, Teamwork Desk and AskNicely (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 ChurnZero integrations

– Slack
– Google Workspace
– Gmail
– Salesforce Sales Cloud
– Jira
– Microsoft Teams
– HubSpot CRM
– Zoho CRM
– Pipedrive
– Freshdesk
– Google Calendar
– Zendesk
– Zoho Desk
– Intercom
– Okta
– Teamwork
– Freshsales
– Salesforce Service Cloud
– Help Scout
– Pendo

ChurnZero Pricing

The ChurnZero pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

ChurnZero offers several pricing plans :

– Churnzero : $ 49,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Churnzero Start Professional Enterprise Premium
$49,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Premium only
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

ChurnZero is a cloud-based Sales Engagement Platform platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

churnzero is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …

Hotline : 202-780-9601

Training options : Documentation, In Person, Live Online, Webinars …

Industry & Customers

Who use ChurnZero ?

This software package is tailored to business needs : Public Administration, Medium Company, Large Company …

This web-based application is recommended for trades : Administrative, PR, Accounting, Finance …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)

ChurnZero Screenshots & Images : UI, dashboard …

ChurnZero Review

ChurnZero Business Software Pricing

ChurnZero Features

ChurnZero Features & Overview

ChurnZero Screenshot

ChurnZero Screenshot

ChurnZero Screenshot

ChurnZero Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

ChurnZero Reviews

Here is our opinion on ChurnZero : this is a great sales engagement platform software to know .

ChurnZero User Reviews & Ratings

Online and customer reviews of ChurnZero software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 91%
User rating Very Good : 9%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 14993 followers on LinkedIn

Your Customer Review on ChurnZero

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ChurnZero ? What is your likelihood to renew ?
 

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FAQs

Why use a Sales Engagement Platform Software ?

An engagement and conversion software is an integrated software suite combining functionalities related to customer relationship management (CRM), sales activation and acceleration, collaboration and communication, as well as reporting and analysis. It helps the sales team interact and engage with prospects and customers across multiple touchpoints, including email, call, text, and social media.

According to various sources, most used business software are : Google Conversion Tracking (market share : 64,40%), Google Website Optimizer (6,20%), Gainsight (4,40%), Trusted Shops (0,80%), Sumome (0,70%), SalesForce Personalization Builder (0,40%), Chameleon (0,30%), Feefo (0,20%), SEOGears – Online Marketing and Design Solutions (0,20%), Zoho Desk (0,10%), Optimove (0,10%), Picreel (0,10%), Appcues (0,10%), Evergage (0,10%), Woobox (0,10%), Adobe Test&Target (0,10%)

Main functions are : Email management, Email Tracking, lead management, Sales call management, Sales campaign management, Customer data management

Main characteristics are : engagement, Growth Growth, Growth hack, extensions, Call to action button, Add hyperlinks, Add image, Sniply bar, engagement, blogging, chat customers, contact forms, customer chat, intent to exit, exit popup, follow up mail, geotargeting, form builder, share to facebook, share to twitter, lead generation, live chat, mailchimp integration, notification bar, poll baralert, autoresponder, Google Analytics integration, behavioral targeting, office automation and productivity, automatic mail tracking

Sales Engagement Platform Software Average Price : from $ 19,00 to $ 490,00 with an average price of $ 116,60 . We have identified more than 85 competitors on the market.

Sales Engagement Platform Software Review

Sales Engagement Platform Software Review

Company details

Developed by CHURNZERO, Inc.
HQ location : USA
Founded in 2015 by Cori Pearce
Total revenue : $71.4M
Fundings : $34.5M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Sales Engagement Platform Software
Schema : SoftwareApplication > BusinessApplication

Tags : Product Use | Support Tickets | Online customer community | Email Marketing | Customer Health Score | Customer segmentation | NPS surveys | Sponsor Tracking | Client Profiles | Client Health Trends …
Website : visit churnzero.net

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on ChurnZero is independent in order to highlight the strengths and weaknesses of this Sales Engagement Platform Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

ChurnZero Alternatives

If you’re understanding the drawbacks and you’re looking for a ChurnZero alternative, there are more than 28 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare ChurnZero Pricing Against Competitors

Software Starting Price Billed Free Trial
CHURNZERO $ Per month / user Yes
HUBSPOT CRM $45 Per month / user No
PLANHAT $1150 Per month / user Yes
PENDO $ Per month / user Yes
SALESFORCE $25 Per month / user Yes
TOTANGO $ Per month / user No
GAINSIGHT PX $500 Per month / user Yes
SMARTKARROT $499 Per month / user Yes
AKITA $160 Per month / user No
RETENTIONENGINE $19 Per month / user Yes

 

Top 10 Alternatives & Competitors to ChurnZero

– Gainsight CS
– Strikedeck
– Totango
– Amity
– SmartKarrot
– Statuspage
– Gainsight
– Smith ai Virtual Receptionists
– HelpWire
– Ameyo Remote Contact Center Software

You can also take a look at other business apps, like our Splunk Enterprise review and our GanttPRO review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Sales Engagement Platform Software compare to ChurnZero when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Sales Engagement Platform Software

 

9.8Expert Score
ChurnZero Review
ChurnZero is a great sales engagement platform SaaS software to know for your company or business.
Ease of use
9.8
Functionnality
8.8
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Comprehensive Customer Success Platform
CONS
  • Custom integrations can come at a price
ChurnZero
ChurnZero

$49.00

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