Click2Coach
Click2Coach : Reviews, Pricing, Features & Alternatives
$25.00
Click2Coach is a Call Center Software. Price : $25. Review Click2Coach : Overview & Pricing
Click2Coach Overview : Features, Pricing, Reviews & Alternatives
Click2Coach is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Click2Coach is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Online Course, Workforce Management, Contact Center, Performance Management System …
Click2Coach price starts from $ 25 per user and per month .
The Click2Coach solution facilitates the initial training of agents, using scenarios and real examples of customer interaction.
Workforce optimization software for contact centers
What is Click2Coach ?
Click2Coach Cloud Workforce Optimization Software is a contact center main-d’oeuvre optimization solution that helps clients record customer interactions such as phone calls, e-mails, chat conversations and interactions social networks. The software offers features such as customer interaction analytics, agent qualification and training, as well as call center and help desk capabilities. Click2Coach automatically logs every call and is equipped with tools to track call analysis and generate performance reports. This data can be exported to an online dashboard for real-time business tracking. Assessment templates and training clips can be saved, updated, and viewed by anyone in the business. The Click2Coach solution also offers tra…
We help you understand why your customers are calling, what the current trends are, and how to optimize the interaction to drive more business, higher customer satisfaction rates, and customer growth. Deliver a better experience by evaluating what’s important to you and your customers. Scroll down and find out how Click2Coach can improve your customer journey quickly and affordably.
Click2Coach Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Click2Coach, and as you may have guessed from the title, this review will tell you more about Click2Coach’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Click2Coach Pros : Key Benefits
– In addition to voice and screen recording during agent-customer interactions, you can also record keystrokes and application workflow performed by the agent before, during, and after the interaction.
– Use advanced search, such as by keyword, call duration, ANI or DNIS information, phone number, or account number, to find the interactions that interest you.
– Play voice and screen recordings at any time for analysis. Stop, fast-forward, rewind, and write them down as you go.
– Use the summary of hot topics, such as keywords, agent keystrokes, and apps they use, to decide which skills they need to improve, and plan author education and training materials accordingly.
– Create and publish customizable evaluation templates to share your evaluation of your agents’ performance against your company’s KPIs.
Click2Coach Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Click2Coach Features
Here is the list of the main features of this computer software :
– Archiving & Retention
– Built-in Course Authoring
– Call Logging
– Call Monitoring
– Call Recording
– Customizable Templates
– Event Triggered Actions
– Inbound Call Center
– Learning Paths/Tracks
– Monitoring
– On-Demand Recording
– Recording
– Reporting/Analytics
– Scheduled Recording
– Cloud Services
– Call Logging
– Manual Dialer
– Call Recording
– Predictive Dialer
– Call Scripting
Main function & Pro Features
– Archiving & Retention
– Built-in Course Authoring
– Call Logging
– Call Monitoring
– Call Recording
– Customizable Templates
– Event Triggered Actions
– Inbound Call Center
– Learning Paths/Tracks
– Monitoring
– On-Demand Recording
– Recording
– Reporting/Analytics
– Scheduled Recording
– Cloud Services
– Call Logging
– Manual Dialer
– Call Recording
– Predictive Dialer
– Call Scripting
Click2Coach Integrations
Click2Coach may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Click2Coach Pricing
The Click2Coach pricing plan starts from $ 25,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Click2Coach offers several pricing plans :
– Standard : $ 25,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Click2Coach is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
click2coach is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, German, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online …
Industry & Customers
Who use Click2Coach ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Human Ressources …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Click2Coach Screenshots & Images : UI, dashboard …
Click2Coach Business Software Pricing
Click2Coach Features & Overview
Click2Coach Screenshot
Videos
Video #1
Click2Coach Reviews
Here is our opinion on Click2Coach : this is an excellent call center software to recommend .
Click2Coach User Reviews & Ratings
Online and customer reviews of Click2Coach software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Click2Coach
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Click2Coach ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by ENVISION TELEPHONY, INC, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit envisioninc.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Click2Coach is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Click2Coach Alternatives
If you’re understanding the drawbacks and you’re looking for a Click2Coach alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Click2Coach
– Monet Live WFO
– Virtual Observer
– NICE CXone
– Bitrix24
– EvaluAgent
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
You can also take a look at other business apps, like our Metis review and our Mongrov review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Click2Coach when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
