Comm100 Live Chat
Comm100 Live Chat : Reviews, Pricing, Features & Alternatives
$29.00
Comm100 Live Chat is a Live Chat Software. Price : $29 (free trial available). Review Comm100 Live Chat : Overview & Pricing
Comm100 Live Chat Overview : Features, Pricing, Reviews & Alternatives
Comm100 Live Chat is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Comm100 Live Chat is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service, Live Chat, Remote Work, Ticketing & Help Desk …
Comm100 Live Chat price starts from $ 29 per user and per month (free trial available).
Comm100 Live Chat is a professional live support solution that allows companies or organizations to communicate in real time with their website visitors.
An ideal customer service software
What is Comm100 Live Chat ?
Comm100 Life Chat Software is a digital customer engagement solution that helps brands orchestrate their unique mix of bot, human agent, and self-service interactions. It’s the ultimate solution, from front-line sales to service and marketing support, that enables businesses to extend their customers’ expectations through personalized and effective email, SMS, social media and live chat engagements with a single AI powered chat box. Comm 100 live chat solution is all-in-one software to convert website visitors into customers, increase sales and improve customer satisfaction. It enables the personalized and authentic customer interaction that websites need most. With a website and mobile app, agents can engage more effectively by opting for powerful tools including audio, video chat, machine translation routing, and co-browsing. Users can automate mundane tasks like FAQs, scheduling meetings, and collecting contact information, so your agents and customers can focus on more essential tasks with Comm100. Users also get Agent Assist, a tool that checks their interactions, understands what visitors are asking, and recommends answers from your knowledge base.
Frontline sales and marketing, service, and support use Comm100 Live Chat to exceed customer expectations, improve agent efficiency, and drive revenue with significant ROI. More than 6,500 companies worldwide, including Rackspace, Stanford University, and Canadian Blood Services, use Comm100 to deliver the world’s most personalized live chat experience.
Comm100 Live Chat is specially designed for medium to large e-commerce websites, call centers or customer support teams. It comes with a suite of tools that enable users to improve customer satisfaction while reducing costs, including advanced chat routing and mapping to make it easier to find the right service, automatic visitor recognition to provide a fast and personalized service, detailed KPI reports to evaluate agent performance. . , 24/7 chat volume reporting for staff optimization, integration with GotoMeeting, Cisco call center, Avaya call center, sales force, etc. to provide multi-channel support and much more.
Comm100 is a global provider of omnichannel digital customer engagement solutions that help brands orchestrate their unique mix of human agent, bot, and self-service interactions. They enable authentic and personalized engagement via live chat, email, social media and SMS through a single, unified console, enhanced by AI-powered chatbots and fully integrated knowledge bases.
From marketing and From top-of-the-line sales to service and support, Comm100 helps brands exceed customer expectations through effective, personalized engagements that bridge the gap between question and answer. More than 6,500 organizations worldwide use Comm100, including Rackspace, Stanford University, and Canadian Blood Services. Learn more at www.comm100.com/.
Comm100 Live Chat CustomersRackspace, Stanford University, Canadian Blood Services, IBM, FitbitComm100 Live Chat Video
Comm100 Live Chat is a professional live support solution that allows companies or organizations to communicate in real time with their website visitors.
Comm100 Live Chat is a professional live support solution that allows companies or organizations to communicate in real time with their website visitors.
Comm100 Live Chat is a professional live support solution that allows companies or organizations to communicate in real time with their website visitors.
Comm100 Live Chat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Comm100 Live Chat, and as you may have guessed from the title, this review will tell you more about Comm100 Live Chat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Comm100 Live Chat Pros : Key Benefits
– Improving customer satisfaction
– Chatbot that automates your live chat
– Reduce support costs
– audio and video chat
– Increase sales conversion
– Improve customer experience
– Fully customizable chat windows and buttons
– Improve support efficiency
– Insightful performance reporting and analysis
– Rules-based chat routing and assignment
Comm100 Live Chat Cons
– Con : Custom integrations can come at a price.
Comm100 Live Chat Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– @mentions
– Shortcut Messages
– API
– Co-Browsing
– Access Controls/Permissions
– Call Me Option
– Activity Dashboard
– Offline Form
– Activity Tracking
– Agent Scheduling
– Alerts / Escalation
– Knowledge Database
– Alerts/Notifications
– Persistent Chat
– Assignment Management
– Auto-Responders
– CRM
– Call Routing
– Canned Responses
Main function & Pro Features
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Customer Database
– Customer History
– Customer Segmentation
– Customer Service Analytics
– Customizable Branding
– Customizable Templates
– Data Import/Export
– Drag & Drop
– Electronic Signature
– Email Management
– Employee Activity Monitoring
– File Sharing
– File Transfer
– Geotargeting
– Proactive Chat
– Interaction Tracking
Comm100 Live Chat Integrations
Comm100 Live Chat integrates with more than 15 applications & plugins like Salesforce Sales Cloud, WordPress and WhatsApp (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Comm100 Live Chat integrations
– WhatsApp
– WordPress
– Salesforce Sales Cloud
– Shopify
– Zapier
– Dynamics 365
– Zendesk
– Facebook for Business
– Join.Me
– Twitter
– Adobe Commerce
– Joomla
– Drupal
– Vision Helpdesk
– Drupal
Comm100 Live Chat Pricing
The Comm100 Live Chat pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Comm100 Live Chat offers several pricing plans :
– Team : $ 29,00 per user / per month
– Business : $ 49,00 per user / per month
– Company : $ 59,00 per user / per month
– Enterprise : –
– Premium : –
| Team | Business | Company | Enterprise | Premium |
| $29,00 | $49,00 | $59,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Comm100 Live Chat Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Comm100 Live Chat is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
comm100-live-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian, Japanese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 877-_305-0464
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Comm100 Live Chat ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Sears, Stanford University, Whirlpool, Leviton, Hp, Advance Auto Parts …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Live Chat software, and Highly Rated Live Chat software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Comm100 Live Chat Screenshots & Images : UI, dashboard …
Comm100 Live Chat Business Software Pricing
Comm100 Live Chat Features & Overview
Comm100 Live Chat Screenshot
Videos
Video #1
Video #2
Comm100 Live Chat Reviews
Here is our opinion on Comm100 Live Chat : this is a great live chat software to know .
Comm100 Live Chat User Reviews & Ratings
Online and customer reviews of Comm100 Live Chat software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,3/5
Functionality : 4,4/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 92%
User rating Very Good : 26%
User rating Average : 3%
User rating Poor : 3%
User rating Terrible : 3%
Popularity on social networks : 10977 followers on LinkedIn
Your Customer Review on Comm100 Live Chat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Comm100 Live Chat ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by COMM100 LIVE CHAT, Inc. (@Comm100 on Twitter)
HQ location : Canada
Founded by Eve Yu
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : granular permission setting | help cat | live chat | live chat support | live help | live support | mobile apps | online chat | customer service | audio and video chat …
Website : visit comm100.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Comm100 Live Chat is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Comm100 Live Chat Alternatives
If you’re understanding the drawbacks and you’re looking for a Comm100 Live Chat alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Comm100 Live Chat Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| COMM100 LIVE CHAT | $29 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| INTERCOM | $59 | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Comm100 Live Chat
– LiveChat
– LiveHelpNow
– Zendesk
– Intercom
– Conversational Cloud
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
Free Alternatives to Comm100 Live Chat
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our kintone review and our Freedcamp review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Comm100 Live Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
