Device42
Device42 : Reviews, Pricing, Features & Alternatives
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Device42 is a Help Desk Software. Price : $2 (free trial available). Review Device42 : Overview & Pricing
Device42 Overview : Features, Pricing, Reviews & Alternatives
Device42 is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Device42 is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Data Center Management, Change Management, Network Access Control (NAC), IT Asset Management …
Device42 price starts from $ 1,5 per user and per month (free trial available).
Automated IT infrastructure visualization and management tools
Accurate, complete and current overview of the IT environment
What is Device42 ?
Device42 is a cloud-based software solution for IT infrastructure management and end-to-end network and data center administration. By promising automation rather than paper-based, manual, and often less accurate methods, administrators should expect greater infrastructure visibility through ongoing, scheduled updates to the configuration management database (CMDB). ). By detecting changes as they happen to mitigate IT network outages, whether planned or unexpected, enterprises can establish interdependencies between devices and applications, while device rack patterns and even device layouts server rooms provide intuitive representations of real-world settings.
Device42 is the most comprehensive agentless discovery system for hybrid computing available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and the cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinity, dramatically reducing the effort required to create motion groups and capturing all communications. Customers in more than 60 countries, including system integrators and Global 2000 customers, use these capabilities as they manage and modernize their IT infrastructure and application environments and adopt DevOps practices.
Provider of data center and network management software designed to help businesses automatically maintain an up-to-date inventory of their IP devices and non-IP assets. The company’s software provides customers with advanced understanding and visualization of their infrastructure and its interdependencies and centralizes data center insights into a single source of truth, enabling businesses to make their IT ecosystems clearly visible. understandable and controllable.
Device42 provides CMDB software with comprehensive auto-discovery and powerful application dependency mapping that is changing the way organizations manage their complex data center infrastructures. Offering a single view of your IT infrastructure, enjoy simplified management of everything from networks, physical and virtual servers, secrets/passwords, and the cloud. Device42 ensures that IT administrators and data center managers know what works and where by identifying critical hardware and software dependencies. Device42 provides comprehensive and affordable features required by enterprise IT departments: – Rapid discovery of physical and virtual assets (on-premises and in the cloud) and comprehensive IT asset management (ITAM) – Detailed mapping of application dependencies , including service-to-service dependencies, protocols, and ports – Affinity groups, business applications, and a cloud recommendation engine that work together to deliver actionable insights when designing, deploying, managing, and migrating complex business applications – IP Address Management (IPAM ) – Administration of software licenses, software Vulnerabilities Management and Management of Service Contracts. – Secrets/password management – Power monitoring and control – Cable management – Certificate management… and more! Device42 offers a free trial and unlimited support before and after your purchase. No contracts or complex integrations required, and buy only what you need. Get up and running fast – download the virtual appliance and experience Device42 today. and migration of complex enterprise applications – IP Address Management (IPAM) – Software License Management, Software Vulnerability Management and Service Contract Management. – Secrets/password management – Power monitoring and control – Cable management – Certificate management… and more! Device42 offers a free trial and unlimited support before and after your purchase. No contracts or complex integrations required, and buy only what you need. Get up and running fast – download the virtual appliance and experience Device42 today. and migration of complex enterprise applications – IP Address Management (IPAM) – Software License Management, Software Vulnerability Management and Service Contract Management. – Secrets/password management – Power monitoring and control – Cable management – Certificate management… and more! Device42 offers a free trial and unlimited support before and after your purchase. No contracts or complex integrations required, and buy only what you need. Get up and running fast – download the virtual appliance and experience Device42 today. and unlimited support before and after the purchase. No contracts or complex integrations required, and buy only what you need. Get up and running fast – download the virtual appliance and experience Device42 today. and unlimited support before and after the purchase. No contracts or complex integrations required, and buy only what you need. Get up and running fast – download the virtual appliance and experience Device42 today.
Device42 facilitates IT decision making. With accurate and automatic inventory tracking powered by auto-discovery, Device42 is your go-to for everything from everyday ITSM to IPAM, encrypted secret storage, DCIM rack modeling, migration planning and more.
Say hello! to automated data center management
Say goodbye to spreadsheets and manual drawings that are inefficient at best and quickly outdated. Device42 automatically generates accurate infrastructure and interdependency diagrams, making data center management faster, easier, and more accurate. , cloud instances, and applications running on it.
Turn IT anarchy into an IT organization
Access real-time configuration data to understand where resources are located and how those resources are being consumed . Support for future capacity and planning for growth.
IP Address: Get the next available IP address (remove ping and pray).
Capacity: Allocate racks with enough space and power capacity to host new servers.
>Affected – Determine which users are affected by scheduling and unplanned outages.
Device42 Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Device42, and as you may have guessed from the title, this review will tell you more about Device42’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Device42 Pros : Key Benefits
– Device42 provides complete data center and IT infrastructure management, empowering administrators to automatically generate device and infrastructure dependency diagrams.
– Data Center Asset Management
– Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layouts graphically represent devices and physical spaces to reflect real-world configurations and intuitively display information.
– Data Center Visualization
– Accuracy over traditional spreadsheet-based or manual drawings promises greater infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers, and hosted applications.
– Role-based access levels mean system permissions can be set per user, to limit access capabilities, while encrypted passwords are centrally stored and managed with a full audit trail.
– Structured Cable Management
– IPv6-compliant IP address management allows you to search, sort, and filter IP addresses by subnet, while inventory management supports QR code printing and label scanning.
– IT asset and inventory management
– Device and IP discovery
Device42 Cons
– Con : Custom integrations can come at a price.
Device42 Features
Here is the list of the main features of this computer software :
– Compliance Tracking
– API
– Inventory Overview
– Access Controls/Permissions
– Application Management
– Asset Lifecycle Management
– Asset Tracking
– Audit Management
– Audit Trail
– Capacity Management
– Change Management
– Change Planning
– Charting
– Color Codes/Icons
– Compliance Management
– Compliance Tracking
– Configuration Management
– Contract/License Management
– Cost Tracking
– Cross Reference System
Main function & Pro Features
– Compliance Tracking
– API
– Inventory Overview
– Access Controls/Permissions
– Application Management
– Asset Lifecycle Management
– Asset Tracking
– Audit Management
– Audit Trail
– Capacity Management
– Change Management
– Change Planning
– Charting
– Color Codes/Icons
– Compliance Management
– Compliance Tracking
– Configuration Management
– Contract/License Management
– Cost Tracking
– Cross Reference System
Device42 Integrations
Device42 integrates with more than 10 applications & plugins like Zendesk, Zapier and Jira (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Device42 integrations
– Jira
– Zapier
– Zendesk
– Confluence
– ServiceNow
– Chef Enterprise Automation Stack
– Axonius
– Confluence
– Zapier
– Jira
Device42 Pricing
The Device42 pricing plan starts from $ 1,5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Device42 offers several pricing plans :
– Core : $ 1,50 per user / per month
– Core : –
– Professional : –
– Enterprise : –
– Premium : –
| Core | Core | Professional | Enterprise | Premium |
| $1,50 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 1,50
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Device42 is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
device42 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Phone Support, Online Support …
Hotline : (844) 424-2422
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Device42 ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in IT Management Software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)
Device42 Screenshots & Images : UI, dashboard …
Device42 Business Software Pricing
Device42 Features & Overview
Device42 Screenshot
Device42 Screenshot
Videos
Video #1
Video #2
Device42 Reviews
Here is our opinion on Device42 : this is a great help desk software to trust .
Device42 User Reviews & Ratings
Online and customer reviews of Device42 software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,8/5
Functionality : 4,6/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 85%
User rating Very Good : 13%
User rating Average : 3%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of Device42 are its ability to help companies automate and streamline their asset management processes. Specifically, these are the benefits users can expect from the system:
Popularity on social networks : 2723 followers on LinkedIn
Your Customer Review on Device42
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Device42 ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by DEVICE42, Inc. (@device42 on Twitter)
HQ location : West Haven
Founded in 2010 by Raj Jalan
Total revenue : $3.5M
Fundings : $38.5M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : data center management | view | ip-address | virtual appliance | power management | device discovery | infrastructure management …
Website : visit device42.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Device42 is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Device42 Alternatives
If you’re understanding the drawbacks and you’re looking for a Device42 alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Device42 Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DEVICE42 | $ | Per month / user | Yes |
| SOLARWINDS BACKUP AND RECOVERY | $ | Per month / user | Yes |
| LANSWEEPER | $ | Per month / user | Yes |
| ASSET PANDA | $ | Per month / user | Yes |
| OOMNITZA | $ | Per month / user | No |
| SNIPE-IT | $33,33 | Per month / user | No |
| ASSETSONAR | $62,99 | Per month / user | No |
| ASSETCLOUD | $995 | Per month / user | Yes |
| ITM IT ASSET MANAGEMENT | $49 | Per month / user | No |
| IVANTI ITAM SUITE | $ | Per month / user | No |
Top 10 Alternatives & Competitors to Device42
– Nlyte DCIM
– VNT
– Canfigure
– Pulseway
– ServiceNow
– ManageEngine Patch Manager Plus
– ManageEngine Desktop Central MSP
– ManageEngine Patch Connect Plus
– ManageEngine Desktop Central
– ManageEngine RMM Central
Free Alternatives to Device42
– Lansweeper
You can also take a look at other business apps, like our SharpenCX review and our Yieldify review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Device42 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
