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Dezide is a Knowledge Management (KM) Software. Price : $49. Review Dezide : Overview & Pricing

8.8 Expert Score
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Dezide Overview : Features, Pricing, Reviews & Alternatives

Dezide is a Knowledge Management (KM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Dezide is listed as a Knowledge Management (KM) Software and Document Management Software for companies and is used for Knowledge Management, Call Center, Contact Center …

Dezide price starts from $ 49 per user and per month .

Interactive troubleshooting guides

What is Dezide ?

Dezide is a platform for creating interactive troubleshooting guides that help you understand common recurring failures and the right way to start troubleshooting.

Dezide Review

Dezide Review : Pros & Cons

Pros & Cons

When it comes to finding the right Knowledge Management (KM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Dezide, and as you may have guessed from the title, this review will tell you more about Dezide’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Dezide Pros : Key Benefits

– Capture expert knowledge in dynamic, interactive troubleshooting guides using causes, probabilities, actions, questions, cost, and time. Create guide hierarchies to solve even the most complex problems.

– Publish the guides once and the platform automatically makes the guide available online, offline, and for API integrations. Dezide puts the power of its expert troubleshooters in the hands of your technicians everywhere.

– Create and maintain a taxonomy to classify, categorize, and organize knowledge base items to ensure technicians in the field can easily find the right knowledge at the right time.

– Feedback provided at any time during troubleshooting allows users to comment on content or request missing troubleshooting steps. This ensures that the knowledge base is continually updated and improved.

– Leverage operational experience with Guide Optimizer. The collective experience of all users is analyzed and the guides are automatically updated using machine learning.

– Turn the combination of our software platform and your troubleshooting expertise into a product you can sell to your dealers and customers for profit.

Dezide Cons

– Con : Not always the cheapest option : Knowledge Management (KM) Software average cost is $ 38,04 .
– Con : Custom integrations can come at a price.
 

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Dezide Features

Here is the list of the main features of this computer software :

– Alerts / Escalation
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Commenting/Notes
– Content Management
– Decision Support
– Full Text Search
– Knowledge Base Management

Main function & Pro Features

– Cloud Services

Dezide Integrations

Dezide integrates with more than 1 applications & plugins like Salesforce Service Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Dezide integrations

– Salesforce Service Cloud

Dezide Pricing

The Dezide pricing plan starts from $ 49,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Dezide offers several pricing plans :

– Free Trial : $ 49,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$49,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Dezide is a cloud-based Knowledge Management (KM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

dezide is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Dezide ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)

Dezide Screenshots & Images : UI, dashboard …

Dezide Review

Dezide Business Software Pricing

Dezide Features

Dezide Features & Overview

Dezide Screenshot

Dezide Screenshot

Videos

Video #1

YouTube video

 

Dezide Reviews

Here is our opinion on Dezide : this is a very popular knowledge management (km) software to advise .

Dezide User Reviews & Ratings

Online and customer reviews of Dezide software are quite plentiful and overall very positive :

Overall rating : 4,4/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Dezide

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Dezide ? What is your likelihood to renew ?
 

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FAQs

Why use a Knowledge Management (KM) Software ?

Knowledge management software transforms the raw data accumulated by a company into useful information. It achieves this goal by collecting data in a central knowledge base, contextualizing it and making it easily searchable, so that users can find the information they need on their own.

Main functions are : Publishing options, Decision trees, Advanced search and navigation options, Feedback Options, RSS feed, Self-service portals

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Knowledge Management (KM) Software Average Price : from $ 2,50 to $ 99,00 with an average price of $ 38,04 .

Knowledge Management (KM) Software Review

Knowledge Management (KM) Software Review

Company details

Developed by DEZIDE, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Management (KM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Dezide is independent in order to highlight the strengths and weaknesses of this Knowledge Management (KM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Dezide Alternatives

If you’re understanding the drawbacks and you’re looking for a Dezide alternative, there are more than 5 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Dezide

– Zendesk
– Zoho Desk
– Bitrix24
– LiveAgent
– Salesforce Service Cloud

You can also take a look at other business apps, like our Digistorm Apps review and our e-automate review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Management (KM) Software compare to Dezide when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Knowledge Management (KM) Software

 

8.8Expert Score
Dezide Review
Dezide is a very popular knowledge management (km) SaaS software to advise for your company or business.
Ease of use
8.8
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Capture expert knowledge in dynamic, interactive troubleshooting guides using causes, probabilities, actions, questions, cost, and time
CONS
  • Not always the cheapest option
Dezide
Dezide

$49.00

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