Dialpad
Dialpad : Reviews, Pricing, Features & Alternatives
$15.00
Dialpad is a VoIP – SIP Software. Price : $15 (free trial available). Review Dialpad : Overview & Pricing
Dialpad Overview : Features, Pricing, Reviews & Alternatives
Dialpad is a VoIP – SIP Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Dialpad is listed as a VoIP – SIP Software and Business Phone Systems Software for companies and is used for Online Meeting, Telephony, Sales Enablement, Predictive Dialer …
Dialpad price starts from $ 15 per user and per month (free trial available).
Switch is a cloud-based phone system designed for Google Apps users.
Cloud communication system for companies.
What is Dialpad ?
Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest VoIP phone technology to keep teams connected and productive. The platform includes three integrated products; Dialpad Talk for calls, Dialpad Contact Center for contact center management, and Dialpad Sell, which is an automated sales dialer. Dialpad combines voice, messaging, video, and meetings on a single platform accessible from any Internet-connected device. It houses the latest cloud telephony technology, including WebRTC and the Opus codec, to deliver an unparalleled level of VoIP call clarity.
Port your number Keep your numbers tied to your business even when you change your voice provider, be it local, toll-free or international.
Seamless integrations Add context to your conversations with native integrations for G Suite, Salesforce, Zendesk, and more.
Cloud-native business communications powered by voice intelligence.
Dialpad offers a secure business cloud phone system, business VoIP, toll-free numbers, cloud PBX, and integrations with G Suite and Office 365.
For rapidly growing businesses looking to scale their support teams efficiently, Dialpad provides a cloud-based call center with access to real-time customer information. Dialpad allows users to get on board quickly and focus on delivering a great customer experience. Key features include real-time call transcription, live customer feedback, and live agent training.
For rapidly growing businesses looking to scale their support teams efficiently, Dialpad provides a cloud-based call center with access to real-time customer information. Dialpad allows users to get on board quickly and focus on delivering a great customer experience. Key features include real-time call transcription, live customer feedback, and live agent training.
The solution offers integrations with Zendesk, Salesforce, Slack, and many more. Priced per user per month, Dialpad Contact Center offers free calls to the US and Canada, no per minute charges, unlimited incoming minutes and unlimited text messages. Priced per user per month, Dialpad Contact Center offers free calls to the US and Canada, no per minute charges, unlimited incoming minutes and unlimited text messages.
What is the numeric keypad? Dialpad is a relatively new web application that helps its users improve communication within their organization. It allows businesses to communicate with other businesses, customers, and employees with the greatest of ease. Whether it’s text messaging or voice communication, the software has you covered. It also comes with integrations that can extend the functionality of the software as well as scalable features that can meet your business needs and requirements, thus catching the attention of some of the renowned brands across the globe. Although new to the market, this tool has already made quite remarkable progress.
Dialpad Review : Pros & Cons
Pros & Cons
When it comes to finding the right VoIP – SIP tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Dialpad, and as you may have guessed from the title, this review will tell you more about Dialpad’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Dialpad Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Dialpad Cons
– Con : Custom integrations can come at a price.
Dialpad Features
Here is the list of the main features of this computer software :
– Access Controls/Permissions
– Activity Tracking
– Agent Interface
– Alerts / Escalation
– Alerts/Notifications
– Archiving & Retention
– Assessment Management
– Audio / Video Conferencing
– Auto-Dialer
– Automated Attendant
– Automated Routing
– Automatic Call Distribution
– CRM
– Call Center Management
– Call Conferencing
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Queues
Main function & Pro Features
– Call Recording
– Call Reporting
– Call Routing
– Call Scheduling
– Call Scripting
– Call Transfer
– Caller ID
– Chat/Messaging
– Collaboration Tools
– Communication Management
– IVR / Voice Recognition
– Contact Management
– Inbound Call Center
– Dashboard
– Intent Recognition
– Drag & Drop
– Knowledge Base Management
– Employee Directory
– List Management
– Fax Management
Dialpad Integrations
Dialpad integrates with more than 22 applications & plugins like People.ai, Inperium Sell and Microsoft 365 (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Dialpad integrations
– Microsoft 365
– Google Workspace
– Salesforce Sales Cloud
– Rippling
– Zendesk
– LinkedIn for Business
– Gong.io
– Okta
– ExecVision
– Outreach
– Front
– Domo
– HappyFox Help Desk
– ServiceNow
– Smith.ai
– Recruitly
– Kustomer
– Zluri
– HappyFox Chat
– BetterCloud
Dialpad Pricing
The Dialpad pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Dialpad offers several pricing plans :
– Standard : $ 15,00 per user / per month
– Start : $ 25,00 per user / per month
– Professional : $ 35,00 per user / per month
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $15,00 | $25,00 | $35,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Dialpad is a cloud-based VoIP – SIP platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
dialpad is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Japanese, Japanese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 41 55 79 12 22
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Dialpad ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, IT …
This cloud software is used in the sectors : Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Bird Construction Inc, Zendesk Inc, U S Security Associates, Vivint Solar Inc, Fox Rent A Car, Sticker Mule, Smartzip …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Dialpad Screenshots & Images : UI, dashboard …
Dialpad Business Software Pricing
Dialpad Features & Overview
Dialpad Screenshot
Dialpad Screenshot
Videos
Video #1
Dialpad Reviews
Here is our opinion on Dialpad : this is an excellent voip – sip software to advise .
Dialpad User Reviews & Ratings
Online and customer reviews of Dialpad software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,2/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Dialpad are its highly innovative and cost-effective phone system, amazing features like call switching and video calls that make communication smooth and more efficient, and useful integrations.
Popularity on social networks :
Your Customer Review on Dialpad
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Dialpad ? What is your likelihood to renew ?
FAQs
Why use a VoIP – SIP Software ?
Voip software (SIP) transmits voice via the VOIP protocol during telephone calls. VOIP software (Voice over Internet Protocol / Voice over IP) uses the Internet for telephone calls.
According to various sources, most used business software are : Windstream (market share : 9,10%), RingCentral (4,20%), Mitel (2,90%), Aastra MX-One (1,90%), Switchvox (0,60%), Kamailio (0,50%), Dialpad (0,40%), Google Voice (0,30%), BroadWorks (0,30%), MegaPath (0,10%), NEC Univerge 3C (0,10%), Fuze (0,10%)
Main functions are : Auto Dial
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
VoIP – SIP Software Average Price : from $ 19,99 to $ 129,00 with an average price of $ 63,00 . We have identified more than 252 competitors on the market.
VoIP – SIP Software Review
Company details
Developed by DIALPAD, Inc. (@DialpadHQ on Twitter)
HQ location : USA
Founded in 2011 by Craig Walker
Total revenue : $100000000
Fundings : Û 230_000_000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > VoIP – SIP Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit dialpad.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Dialpad is independent in order to highlight the strengths and weaknesses of this VoIP – SIP Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Dialpad Alternatives
If you’re understanding the drawbacks and you’re looking for a Dialpad alternative, there are more than 54 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Dialpad
– RingCentral MVP
– GoToConnect
– Vonage Business Communications
– Twilio
– JustCall
– Skype
– GoToConnect
– Grasshopper
– Viber
– Aircall
SaaS alternatives
RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.
Talkdesk : Easy-to-use, cloud-based call center software that helps growing businesses deliver great customer service. One-click integrations with Salesforce, Zendesk, Desk.com, and more. No phone, hardware, download or coding required.
Zoom : Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Aircall : Aircall is an application that you can install and configure in minutes. It allows you to buy one or more phone numbers around the world, add teammates to your dashboard, and make and receive calls on your existing devices. Everything is managed in the Aircall app.
Grasshopper : Sound more professional and stay connected with Grasshopper, the virtual phone system built for entrepreneurs. Grasshopper works like a traditional phone system, but requires no hardware purchase or software installation.
You can also take a look at other business apps, like our DrumUp review and our Twilio review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these VoIP – SIP Software compare to Dialpad when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
