ETS
ETS : Reviews, Pricing, Features & AlternativesETS is an IVR Software. Price : $1280 (free trial available). Review ETS : Overview & Pricing
ETS Overview : Features, Pricing, Reviews & Alternatives
ETS is an IVR Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ETS is listed as a IVR Software and Business Phone Systems Software for companies and is used for IVR …
ETS price starts from $ 1280 per user and per month (free trial available).
Voice, IVR, and Customer Experience Test Suite
What is ETS ?
Occam Networks’ ETS is a suite of voice, IVR, and customer experience tests that record and analyze real-world replicated calls to identify and fix defects in real time.
Occam’s ETS Discovery tool enables midsize organizations to increase the accuracy of their contact center tests, reduce costs and drive continuous innovation by automating IVR application discovery to ensure the highest performance levels and deliver the best experience. user possible. The ETS IVR Discovery Tool automatically walks through an entire IVR system to allow users to compare existing systems and ensure everything is configured and working as expected. Armed with accurate information about the current configuration, teams and departments can work together to make improvements and deliver updates to the IVR.
Pros & Cons
When it comes to finding the right IVR tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ETS, and as you may have guessed from the title, this review will tell you more about ETS’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ETS Pros : Key Benefits
– ETS has a modern architecture that allows users to perform their own tests without the cost and time constraints of working with external professional services.
– Users can modify tests to reflect a future state. As changes are made to the system, they can be tested before going into production.
– ETS’s unlimited pricing and usage model gives users the freedom to test their system as often as needed.
– ETS is language-independent assessment software available worldwide; can be used anywhere.
– If an error is detected, ETC informs users where the problem is so it can be corrected and the system retested.
ETS Cons
– Con : Not always the cheapest option : IVR Software average cost is $ 95 .
– Con : Custom integrations can come at a price.
ETS Features
Here is the list of the main features of this computer software :
– API
– Call Center Management
– Call Monitoring
– Call Recording
– Call Routing
– Call Scripting
– Chat/Messaging
– IVR / Voice Recognition
– Monitoring
– Multiple Scripts
– Phone Key Input
– Real Time Analytics
– Text to Speech
– Cloud Services
– Call Center
– Text to Speech
– Call Recording
– Remote Control
– Phone Key Input
– Ivr Features
Main function & Pro Features
– API
– Call Center Management
– Call Monitoring
– Call Recording
– Call Routing
– Call Scripting
– Chat/Messaging
– IVR / Voice Recognition
– Monitoring
– Multiple Scripts
– Phone Key Input
– Real Time Analytics
– Text to Speech
– Cloud Services
– Call Center
– Text to Speech
– Call Recording
– Remote Control
– Phone Key Input
– Ivr Features
ETS Integrations
ETS integrates with more than 1 applications & plugins like CitizenServe (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ETS integrations
– CitizenServe
ETS Pricing
The ETS pricing plan starts from $ 1280 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ETS offers several pricing plans :
– Free Trial : $ 1280,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$1280,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 1280,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ETS is a cloud-based IVR platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ets is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Phone Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use ETS ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Startup …)
ETS Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
ETS Reviews
Here is our opinion on ETS : this is a great ivr software to know .
ETS User Reviews & Ratings
Online and customer reviews of ETS software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 3,9/5
Functionality : 4,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on ETS
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ETS ? What is your likelihood to renew ?
FAQs
Why use a IVR Software ?
Interactive voice server software (SVI – IVR) allows you to create interactive voice menus during a call: routes the caller to the right person, automatic entry of information.
Main functions are : Collaborative software, online software
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
IVR Software Average Price : from $ 95,00 to $ 95,00 with an average price of $ 95,00 .
Company details
Developed by OCCAM NETWORKS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > IVR Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit occam.global
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ETS is independent in order to highlight the strengths and weaknesses of this IVR Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ETS Alternatives
If you’re understanding the drawbacks and you’re looking for a ETS alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ETS
– Zendesk
– Bitrix24
– Twilio
– Bright Pattern
– InfoFlo
You can also take a look at other business apps, like our Flectra review and our Epay Manager review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these IVR Software compare to ETS when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !