Eureka
Eureka : Reviews, Pricing, Features & Alternatives
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Eureka is a Call Center Software. Price : $0. Review Eureka : Overview & Pricing
Eureka Overview : Features, Pricing, Reviews & Alternatives
Eureka is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Eureka is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Operations and productivity Communications Cloud contact centers …
Eureka price starts from $ 0 per user and per month .
Eureka is a voice analytics-based business performance and contact center that instantly reveals the results of automated analysis of communications, including calls, chat, emails, texts, social media, surveys and more Again.
Omnichannel speech analytics solution for contact centers
What is Eureka ?
Eureka is a Representational State Transfer (REST)-based service primarily used in the AWS Cloud to locate services for mid-tier server load balancing and failover purposes.
Eureka Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Eureka, and as you may have guessed from the title, this review will tell you more about Eureka’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Eureka Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Eureka Cons
– Con : Custom integrations can come at a price.
Eureka Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Eureka Integrations
Eureka integrates with more than 4 applications & plugins like Amazon EC2, AWS – Amazon Web Services and Titus (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Eureka integrations
– Titus
– AWS – Amazon Web Services
– Amazon EC2
Eureka Pricing
The Eureka pricing plan starts from $ 0 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Eureka offers several pricing plans :
– Free Trial : $ 0,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $0,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : Freemium
Starting price : $ 0,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Eureka is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
eureka is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Eureka ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Swingvy, Wadiz, Hudl Web Stack …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Eureka Screenshots & Images : UI, dashboard …
Eureka Business Software Pricing
Eureka Features & Overview
Eureka Screenshot
Eureka Screenshot
Videos
Video #1
Eureka Reviews
Here is our opinion on Eureka : this is a fluid call center software to experiment .
Eureka User Reviews & Ratings
Online and customer reviews of Eureka software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Eureka
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Eureka ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by GITHUB, Inc. (@netflixoss on Twitter)
HQ location : Austin
Founded in 1986 by Monty Myers
Total revenue : $1.1M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software (Open Source software)
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit eurekasoft.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Eureka is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Eureka Alternatives
If you’re understanding the drawbacks and you’re looking for a Eureka alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Eureka
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud
SaaS alternatives
Consul : Consul is a service discovery and configuration tool. Consul is distributed, highly available and extremely scalable.
Zuul : It is the gateway for all requests from devices and websites to the backend of the Netflix streaming app. As an edge service application, it is designed to enable dynamic routing, monitoring, resiliency, and security. Routing is an integral part of a microservice architecture.
Zookeeper : centralized service to maintain configuration information, name, provide distributed synchronization, and provide group services. All of these types of services are used in one way or another by distributed applications.
etcd : etcd is a distributed key-value store that provides a reliable way to store data across a group of machines. It is open source and available on GitHub. etcd gracefully handles master options during network partitions and will tolerate machine failure, including master failure.
Keepalived : The main objective of this project is to provide simple and robust facilities for load balancing and high availability for Linux systems and Linux-based infrastructures.
You can also take a look at other business apps, like our Econocom-Osiatis review and our Eventival review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Eureka when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
