EvantoDesk
EvantoDesk : Reviews, Pricing, Features & Alternatives
$15.00
EvantoDesk is a Help Desk Software. Price : $15 (free trial available). Review EvantoDesk : Overview & Pricing
EvantoDesk Overview : Features, Pricing, Reviews & Alternatives
EvantoDesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
EvantoDesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk …
EvantoDesk price starts from $ 15 per user and per month (free trial available).
EvantoDesk is simple helpdesk software designed specifically for SMBs. in many ways as powerful as enterprise software, but without the complexity.
Process customer emails quickly
Powerful yet simple support software.
What is EvantoDesk ?
EvantoDesk is cloud-based help desk software designed for small and medium-sized businesses in all industries. The system can be integrated into existing websites and offers a variety of plugins including forums, knowledge base and EvantoChat live chat. Native mobile apps for Android and iOS allow users to manage tickets on the go and team members can collaborate whether they work in the same office or remotely. Ticket handling workflows can automate ticket assignment and prioritization, and canned responses can be created and used to respond to customer messages. With EvantoDesk, users can also create custom ticket submission forms, manage service level agreements (SLAs), generate reports, collect customer feedback, and more.
EvantoDesk is simple and easy to use customer service software designed specifically for small and medium-sized businesses. Developed and built with SMBs in mind, EvantoDesk comes with all the features a small or medium-sized business needs to effortlessly deliver high-quality support services to its customers without complicated tools, complex setups, and a hefty price tag.
EvantoDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is EvantoDesk, and as you may have guessed from the title, this review will tell you more about EvantoDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
EvantoDesk Pros : Key Benefits
– Ticket processing workflows enable automation of actions, including ticket assignment and prioritization.
– Custom ticket submission forms can be created, allowing customers to submit tickets through the company’s website.
– EvantoDesk’s collision detector automatically detects when multiple agents are viewing the same ticket, adding notes, forwarding tickets, or typing responses, with instant alerts to prevent duplicate actions.
– EvantoDesk can be integrated into existing websites, along with forum and knowledge base plugins, users can change color schemes and add company logos.
– A variety of plugins are offered, including a customer forum, a knowledge base to display help documents and articles, and the EvantoChat live chat solution.
EvantoDesk Cons
– Con : Custom integrations can come at a price.
EvantoDesk Features
Here is the list of the main features of this computer software :
– Social Media Integration
– API
– Ticket Management
– Alerts / Escalation
– Contract (SLA Management)
– Automated Routing
– Alerts (Escalation)
– Call Center Management
– Incident Management
– Chat/Messaging
– Known Issue Management
– Customizable Branding
– Multi-Channel Communication
– Customizable Forms
– Surveys & Feedback
– Data Import/Export
– Community Forums
– Email Management
– Self Service Portal
– Feedback Management
Main function & Pro Features
– Social Media Integration
– API
– Ticket Management
– Alerts / Escalation
– Contract (SLA Management)
– Automated Routing
– Alerts (Escalation)
– Call Center Management
– Incident Management
– Chat/Messaging
– Known Issue Management
– Customizable Branding
– Multi-Channel Communication
– Customizable Forms
– Surveys & Feedback
– Data Import/Export
– Community Forums
– Email Management
– Self Service Portal
– Feedback Management
EvantoDesk Integrations
EvantoDesk integrates with more than 7 applications & plugins like Zapier, Basecamp and Mailchimp (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 EvantoDesk integrations
– Mailchimp
– Basecamp
– Zapier
– Facebook for Business
– Twitter
– Zapier
– MailChimp
EvantoDesk Pricing
The EvantoDesk pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
EvantoDesk offers several pricing plans :
– Evantodesk : $ 15,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Evantodesk | Start | Professional | Enterprise | Premium |
| $15,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
EvantoDesk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
EvantoDesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
evantodesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use EvantoDesk ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
EvantoDesk Screenshots & Images : UI, dashboard …
EvantoDesk Business Software Pricing
EvantoDesk Features & Overview
EvantoDesk Screenshot
Videos
This video is no longer available
EvantoDesk Reviews
Here is our opinion on EvantoDesk : this is a great help desk software to advise .
EvantoDesk User Reviews & Ratings
Online and customer reviews of EvantoDesk software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 627 followers on Twitter
Your Customer Review on EvantoDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend EvantoDesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by EVANTODESK.COM, Inc.
HQ location : England
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : simple helpdesk software | customer service software | customer support software | software helpdesk | help desk system | it helpdesk | evantodesk | online helpdesk | email management software | free helpdesk …
Website : visit evantodesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on EvantoDesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
EvantoDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a EvantoDesk alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare EvantoDesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| EVANTODESK | $15 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to EvantoDesk
– SolarWinds Service Desk
– LiveChat
– NICE CXone
– LiveHelpNow
– Zendesk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
Free Alternatives to EvantoDesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Akounto review and our Koding review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to EvantoDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
