MightyCall
MightyCall : Reviews, Pricing, Features & Alternatives
$9.00
MightyCall is a Help Desk Software. Price : $9 (free trial available). Review MightyCall : Overview & Pricing
MightyCall Overview : Features, Pricing, Reviews & Alternatives
MightyCall is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
MightyCall is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Online Meeting, Telephony, VoIP, Call Tracking, Engagement Tools, Help Desk, Live Chat, Other Utilities, VOIP …
MightyCall price starts from $ 9 per user and per month (free trial available).
Virtual phone system that allows you to manage your business from anywhere.
All-in-one virtual phone
MightyCall is a virtual phone system designed to help small businesses and entrepreneurs manage the customer experience effectively with a variety of calling, customer service, and team management features, including visual call flow setup, call recording, performance reports, etc.
What is MightyCall ?
MightyCall is a cloud-based business VoIP service for small businesses. It helps users manage customer service calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and personalized numbers. Voicemail, music on hold, conference calls, call forwarding, call screening and recording are all included. Texts, calls, emails, callback requests, and social media interactions are displayed in a cross-channel activity dashboard, along with expected response times and the representative assigned to each task . Companies can use the email integration to turn emails into task lists that can then be assigned to any team member. Managers can receive alerts on incoming requests and assign them to team members using the mobile app for Android and iOS smartphones. It also includes features like VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly subscription service that offers live chat, phone, and email support.
MightyCall is the best tool to help small businesses manage their customer communications. With multiple business numbers (toll-free, local, or custom), unlimited user extensions, dozens of calling features, and no hardware or installation required, your business will be well-equipped to connect with customers better than ever.
If you’re a small business struggling to stay on top of customer communication in the omnichannel era, MightyCall will help you master and organize everything for less than almost any CRM system and most VoIP providers on the market.
Provider of a cloud-based platform designed to offer a virtual phone system. The company’s cloud-based platform allows you to start calling in just 2 minutes from an existing mobile or home/office phone, add new teammates instantly and for free, keep phone numbers private for outgoing phone calls and inbound, enabling small and large businesses to simplify and improve their customer service.
MightyCall is designed to give small business owners an extra edge over their competition with professional-looking call menus, personalized greeting cards, and the ability to choose their own phone numbers. With MightyCall, SMBs can enjoy the benefits of sounding like a great professional company at a low cost.
MightyCall is an all-in-one virtual phone solution for small and medium business owners.
MightyCall is an all-in-one virtual phone solution for small and medium business owners.
Virtual phone system that allows you to manage your business from anywhere.
First impressions are important, especially for small business owners trying to present their business in a professional manner to potential customers and clients. MightyCall is a web-based PBX platform that small business professionals can use to gain a competitive advantage. With competitive pricing options, MightyCall tops the charts for cloud-based business phone systems.
What is Mighty Call? MightyCall, a sophisticated VoIP solution, helps small and medium-sized businesses funnel customer inquiries (received via calls, emails, and social media) into an efficient system for easy check-in. MightyCall’s offer is simple, act as a receptionist for your customer. It does this by connecting incoming calls to the right department or person who can best answer any questions customers may have. It also has a call waiting feature that allows agents to take calls while putting the first call on hold. This system not only allows companies to increase their ability to respond to their customers, but also regulates the collection of customer information. Along with easy-to-use setup, MightyCall offers a wide range of best-in-class services that make it easy for businesses to engage with their customers through multiple mediums.
MightyCall is the best tool to help businesses manage their customer communications. With multiple toll-free, local, or custom business numbers, dozens of calling features, and no hardware or installation required, your business will be well-equipped to connect with customers better than ever. MightyCall has taken VoIP and simplified it into an intuitive, easy-to-use interface that anyone can understand. Even better, we’ve taken VoIP further than almost any other provider, including CRM features that enable better contact management and a note-taking system so all your customer information is in one place. MightyCall currently serves over 10,000 businesses in the United States and Canada and is constantly adding new features and modifying the user interface based on extensive analysis of customer feedback. For more information on the company’s quest to strengthen America’s entrepreneurial spirit, visit MightyCall.com.
MightyCall Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is MightyCall, and as you may have guessed from the title, this review will tell you more about MightyCall’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
MightyCall Pros : Key Benefits
– MightyCall allows users to manage all customer inquiries in a single interface.
– Define call flows with clear, simple and convenient flow charts.
– Manage and review team performance with MightyCall Performance Reports.
– Set personal and corporate greetings for different situations.
– Listen to voice messages, receive notifications and send transcripts to an email account.
MightyCall Cons
– Con : Custom integrations can come at a price.
MightyCall Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Tracking – Tracking
– Planning – programming
– Business management
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Automatic Call Distribution
– Call Conferencing
– Call List Management
– Call Logging
– Call Monitoring
– Call Queues
– Call Recording
– Call Reporting
– Call Routing
– Call Screening
Main function & Pro Features
– Reporting – Reports
– Tracking – Tracking
– Planning – programming
– Business management
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Automatic Call Distribution
– Call Conferencing
– Call List Management
– Call Logging
– Call Monitoring
– Call Queues
– Call Recording
– Call Reporting
– Call Routing
– Call Screening
MightyCall Integrations
MightyCall integrates with more than 12 applications & plugins like Wix, WordPress and WhatsApp (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 MightyCall integrations
– WhatsApp
– WordPress
– Wix
– EngageBay
– X-Cart
– Grasshopper
– RingCentral
– Google Sheets
– Slack
– Facebook
– Twitter
– WordPress
MightyCall Pricing
The MightyCall pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
MightyCall offers several pricing plans :
– Small-Team : $ 9,00 per user / per month
– Business : $ 15,00 per user / per month
– Company : $ 15,00 per user / per month
– Enterprise : –
– Premium : –
| Small-Team | Business | Company | Enterprise | Premium |
| $9,00 | $15,00 | $15,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
MightyCall Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
MightyCall is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
mightycall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 (888) 256-8312
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use MightyCall ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like USA, …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Frisco School, Golf Genius, Pippin, Purplerain, Revas, emcee construction, Acumatica …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
MightyCall Screenshots & Images : UI, dashboard …
MightyCall Business Software Pricing
MightyCall Features & Overview
MightyCall Screenshot
MightyCall Screenshot
Videos
Video #1
Video #2
MightyCall Reviews
Here is our opinion on MightyCall : this is an excellent help desk software to know .
MightyCall User Reviews & Ratings
Online and customer reviews of MightyCall software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 3,8/5
Functionality : 3,6/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 69%
User rating Very Good : 36%
User rating Average : 9%
User rating Poor : 1%
User rating Terrible : 0%
The main benefits of MightyCall are that customers can choose a new number, transactions are carried out online, correspondence is efficient, the availability of a widget, easy access to agents and continuous support from the service provider.
Popularity on social networks : 835 followers on LinkedIn
Your Customer Review on MightyCall
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend MightyCall ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by MIGHTYCALL, Inc. (@mightycall/ on Twitter)
About MightyCall: First impressions count, especially for small business owners trying to professionally present their businesses to potential customers and consumers. MightyCall is a web-based PBX platform that small business professionals can use to gain a competitive advantage. With competitive pricing options, MightyCall tops the charts for cloud-based business phone systems.
HQ location : USA
Founded in 1999 by Dmitry Lepikhov
Total revenue : $4.5M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : Cross-platform planning | Call Reports | Directory of employee names | Response Rules | call recording | Mobile app for iOS | Mobile app for Android | Text Transcription Voicemail | Call Pages | Integration with Facebook and Twitter …
Website : visit mightycall.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on MightyCall is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
MightyCall Alternatives
If you’re understanding the drawbacks and you’re looking for a MightyCall alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare MightyCall Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| MIGHTYCALL | $9 | Per month / user | Yes |
| NEXTIVA | $18,95 | Per month / user | Yes |
| RINGCENTRAL OFFICE | $19,99 | Per month / user | No |
| GRASSHOPPER | $ | Per month / user | No |
| JIVE VOICE | $19,95 | Per month / user | Yes |
| VONAGE BUSINESS | $ | Per month / user | Yes |
| ITELECENTER | $19,95 | Per month / user | Yes |
| PBX PLUS BY 500APPS | $9,99 | Per month / user | No |
| NUACOM | $ | Per month / user | No |
| TR CLOUD VOIP | $ | Per month / user | No |
Top 10 Alternatives & Competitors to MightyCall
– Grasshopper
– RingCentral MVP
– Talkroute
– Line2 Pro
– Intermedia Unite
– Skype
– Dialpad
– Aircall
– Viber
– GoToConnect
You can also take a look at other business apps, like our ProWritingAid review and our Adobe Acrobat Reader DC review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to MightyCall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
