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FreshLime : Reviews, Pricing, Features & Alternatives


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FreshLime is an User Engagement Software. Price : $150 (free trial available). Review FreshLime : Overview & Pricing

7.6 Expert Score
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FreshLime Overview : Features, Pricing, Reviews & Alternatives

FreshLime is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

FreshLime is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Engagement, Reputation Management, Customer Data Platform …

FreshLime price starts from $ 150 per user and per month (free trial available).

Personalized and interactive customer interaction platform

Customer Loyalty Data Platform

What is FreshLime ?

FreshLime is a customer engagement and retention platform that automates the engagement process and attracts more customers to local, service-oriented businesses. Users can capture customer data in real time and send automated messages to the right people through the right devices. With advanced customer analytics, they can also understand customer behavior and preferences through powerful detailed reports. By segmenting customers into target groups, they can understand how often customers are likely to buy. The customer groups are named One-Time Sallys, Occasional Ollies, and Loyal Larrys to measure their retention status. Businesses can improve their online reputation with automated customer review requests and real-time response notifications. Users can also easily measure service scores and track team member performance. All of this makes it easy for customers to find the business on major platforms like Google, Yelp, Facebook, etc.

Real-time marketing automation and customer engagement solutions

FreshLime is building a next generation customer engagement platform for local businesses. We empower companies to engage customers, increase sales, and build loyal, long-term customer relationships at scale. The FreshLime multi-channel platform collects marketing, point-of-sale, and customer data, enabling merchants to develop and implement targeted marketing campaigns to increase customer spend and frequency. FreshLime is the only software provider building a customer interaction network that will enable businesses to take advantage of future changes in the mobile landscape.

FreshLime Review

FreshLime Review : Pros & Cons

Pros & Cons

When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is FreshLime, and as you may have guessed from the title, this review will tell you more about FreshLime’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

FreshLime Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

FreshLime Cons

– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.

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FreshLime Features

Here is the list of the main features of this computer software :

– List Management
– Activity Tracking
– Referral Tracking
– Alerts/Notifications
– Project Management
– Behavioral Analytics
– Call Logging
– Campaign Management
– Customer Support
– Churn Management
– Contact Management
– Communication Management
– Lead Scoring
– Contact Management
– Marketing Automation
– Customer Database
– Quotes (Proposals)
– Customer Profiles
– Product Catalog
– Customer Segmentation

Main function & Pro Features

– List Management
– Activity Tracking
– Referral Tracking
– Alerts/Notifications
– Project Management
– Behavioral Analytics
– Call Logging
– Campaign Management
– Customer Support
– Churn Management
– Contact Management
– Communication Management
– Lead Scoring
– Contact Management
– Marketing Automation
– Customer Database
– Quotes (Proposals)
– Customer Profiles
– Product Catalog
– Customer Segmentation

FreshLime Integrations

FreshLime may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

FreshLime Pricing

The FreshLime pricing plan starts from $ 150 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

FreshLime offers several pricing plans :

– Fresh Lime : $ 150,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Fresh Lime Start Professional Enterprise Premium
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

FreshLime Pricing Plan

FreshLime Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 150,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

FreshLime is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

freshlime is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …

Hotline : (800) 266-8960

Training options : Documentation, Live Online, Webinars …

Industry & Customers

Who use FreshLime ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)

FreshLime Screenshots & Images : UI, dashboard …

FreshLime Review

FreshLime Business Software Pricing

FreshLime Features

FreshLime Features & Overview

FreshLime Screenshot

FreshLime Screenshot


Video #1

YouTube video

Video #2

YouTube video


FreshLime Reviews

Here is our opinion on FreshLime : this is a well known user engagement software to try .

FreshLime User Reviews & Ratings

Online and customer reviews of FreshLime software are quite plentiful and overall postitive :

Overall rating : 3,8/5

Value for money : 1,9/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 1132 followers on LinkedIn

Your Customer Review on FreshLime

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend FreshLime ? What is your likelihood to renew ?

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Why use a User Engagement Software ?

Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.

Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .

User Engagement Software Review

User Engagement Software Review

Company details

Developed by FRESHLIME, Inc.
HQ location : UT-84043
Founded in 2015 by Jay Bean
Total revenue : $4.3M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on FreshLime is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

FreshLime Alternatives

If you’re understanding the drawbacks and you’re looking for a FreshLime alternative, there are more than 10 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare FreshLime Pricing Against Competitors

Software Starting Price Billed Free Trial
FRESHLIME $ Per month / user Yes
ZOHO CRM $14 Per month / user Yes
SALESFORCE $25 Per month / user Yes
PIPEDRIVE $12,5 Per month / user Yes
SUGARCRM $52 Per month / user Yes
KEAP $40 Per month / user Yes
FRESHSALES $15 Per month / user Yes
INSIGHTLY $29 Per month / user Yes
NIMBLE $19 Per month / user Yes
NUTSHELL $19 Per month / user Yes


Top 10 Alternatives & Competitors to FreshLime

– NiceJob
– Pipedrive
– WebEngage
– monday
– Efficy CRM
– monday sales CRM
– monday sales CRM by monday
– ConvergeHub
– OneHash CRM
– Clientjoy

Free Alternatives to FreshLime

– Zoho CRM
– Freshsales
– Vtiger

You can also take a look at other business apps, like our Freshline review and our FusionWorks Business Phone Services review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to FreshLime when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare User Engagement Software


7.6Expert Score
FreshLime Review
FreshLime is a well known user engagement SaaS software to try for your company or business.
Ease of use
Customer support
Value for money
  • SaaS platform
  • Not always the cheapest option

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