Genesys Voice Platform
Genesys Voice Platform : Reviews, Pricing, Features & AlternativesGenesys Voice Platform is an IVR Software. Review Genesys Voice Platform : Overview & Pricing
Genesys Voice Platform Overview : Features, Pricing, Reviews & Alternatives
Genesys Voice Platform is an IVR Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Genesys Voice Platform is listed as a IVR Software and Business Phone Systems Software for companies and is used for IVR Systems …
Genesys Voice Platform prices are available on demand .
Genesys Voice Platform CustomersAfni, Air Italia, Air France, BT, Bank Hapoalim, Corona Direct, ESRI, ICICI Bank, Marketo, PayPal, T-Mobile, Sky, Zoom SystemsGenesys Voice Platform Video
What is Genesys Voice Platform ?
Genesys Voice Platform CustomersAfni, Air Italia, Air France, BT, Bank Hapoalim, Corona Direct, ESRI, ICICI Bank, Marketo, PayPal, T-Mobile, Sky, Zoom SystemsGenesys Voice Platform Video
Pros & Cons
When it comes to finding the right IVR tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Genesys Voice Platform, and as you may have guessed from the title, this review will tell you more about Genesys Voice Platform’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Genesys Voice Platform Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Genesys Voice Platform Cons
– Con : Not always the cheapest option : IVR Software average cost is $ 95 .
– Con : Custom integrations can come at a price.
Genesys Voice Platform Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Genesys Voice Platform Integrations
Genesys Voice Platform may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Genesys Voice Platform Pricing
The Genesys Voice Platform pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Genesys Voice Platform offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Genesys Voice Platform is a cloud-based IVR platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
genesys-voice-platform is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Genesys Voice Platform ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : Administrative …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Genesys Voice Platform Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Genesys Voice Platform Reviews
Here is our opinion on Genesys Voice Platform : this is a fluid ivr software to discover .
Genesys Voice Platform User Reviews & Ratings
Online and customer reviews of Genesys Voice Platform software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Genesys Voice Platform
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Genesys Voice Platform ? What is your likelihood to renew ?
FAQs
Why use a IVR Software ?
Interactive voice server software (SVI – IVR) allows you to create interactive voice menus during a call: routes the caller to the right person, automatic entry of information.
Main functions are : Collaborative software, online software
Main characteristics are : Hot Prospector, Contact Manager, No Ringer Voicemail, Auto Dialer, Powerful Dialer, Mass Sending, Sales Dialer, SMS Marketing, Call Tracking, Conversion Rate Optimization, Help Desk, Mass Marketing, Manager Phone Number, Sales Management, Sales Tracking, Telemarketing, Auto Dial, Auto Dial, Call Tracking, Forms Tracking, Mobile App, Pre-Built Connectors, Budget Tracking, Campaign Tracking, Call Tracking, White Label, Layout place and white glove service
IVR Software Average Price : from $ 95,00 to $ 95,00 with an average price of $ 95,00 . We have identified more than 17 competitors on the market.
Company details
Developed by GENESYS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > IVR Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit genesys.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Genesys Voice Platform is independent in order to highlight the strengths and weaknesses of this IVR Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Genesys Voice Platform Alternatives
If you’re understanding the drawbacks and you’re looking for a Genesys Voice Platform alternative, there are more than 20 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Genesys Voice Platform
– Aircall
– Ubefone
– Devcast
– Tlmcom
– Twilio
– Welcom Saas
– Callfire Hosted Ivr
– A C E Platform
– Genesys Voice Platform
– A.C.E. Platform
You can also take a look at other business apps, like our Genesys Outbound Voice review and our GenieTracker review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these IVR Software compare to Genesys Voice Platform when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !