GetFeedback

GetFeedback Overview : Features, Pricing, Reviews & Alternatives

GetFeedback is a Survey Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

GetFeedback is listed as a Survey Software and Marketing Intelligence Software for companies and is used for Survey, Customer Experience, Customer Satisfaction, Feedback Management, Surveys and Forms …

GetFeedback price starts from $ 50 per user and per month (free trial available).

GetFeedback is a survey marketing application that allows businesses to create a visually rich and engaging online survey.

Create results-based surveys in minutes

GetFeedback is a modern online survey app that enables anyone to create branded, engaging online surveys in minutes. Designed for a mobile world, your surveys will look great on any device!

What is GetFeedback ?

GetFeedback is a valuable tool for businesses to collect feedback from their customers at every stage of the customer journey. This helps organizations take action based on critical feedback received and make the necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the implementation across multiple channels such as marketing and relationship management. The tool also allows all customer responses to be entered into Salesforce. Users can thus have a central repository of actionable data. This data can be actively used to create better workflows and event triggers so potential issues can be addressed in time. The dashboard feature makes it even easier to capture an overview of survey results and spot future trends.

GetFeedback is a modern online survey app that allows anyone to create engaging and personalized online surveys in minutes. Designed for a mobile world, your surveys will look great on any device!

GetFeedback helps businesses understand and improve the customer experience by making it easy to create beautiful branded surveys.

It allows users to easily create and send impressive brand surveys, then turn their customer insights into action.

GetFeedback is a survey marketing application that allows businesses to create a visually rich and engaging online survey.

San Francisco-based GetFeedback, founded in 2013 by former Salesforce CMO Kraig Swensrud and Do.com founder Sean Whiteley, helps individuals, businesses, and organizations quickly create beautiful online surveys tailored to their needs. brand and compatible with mobile devices. Acquired by email marketing provider Campaign Monitor in 2014, GetFeedback is used by thousands of businesses, including some of the world’s largest consumer brands.

San Francisco-based GetFeedback, founded in 2013 by former Salesforce CMO Kraig Swensrud and Do.com founder Sean Whiteley, helps individuals, businesses, and organizations quickly create beautiful online surveys tailored to their needs. brand and compatible with mobile devices. Acquired by email marketing provider Campaign Monitor in 2014, GetFeedback is used by thousands of businesses, including some of the world’s largest consumer brands.

GetFeedback is a software system that allows users to get feedback from their customers by asking them to complete surveys after receiving your product or service. GetFeedback uses Salesforce to track customer service metrics like Net Promoter Score and customer satisfaction to ensure that every customer is satisfied with your product or service and, if not, with any changes that may be made. realize. Using Salesforce with GetFeedback allows users to track customer service in real time by sending them surveys as soon as you’re done talking to them and managing their concerns, tracking items posted to ensure they have a positive impact and that they work well. and track customer satisfaction and issue data to streamline issues to the best agents for resolution. GetFeedback starts at $50 per month and has a free trial with no credit card required. GetFeedback’s customer support community offers tips on learning how to use surveys, getting familiar with the basics of using GetFeedback, and frequently asked questions and answers. GetFeedback is a good option for people whose companies need high-quality surveys. GetFeedback is used by many high profile clients and you can see this when you create your own custom surveys. The surveys look very professional and are mobile friendly. Customers can accompany them anywhere, anytime. Salesforce allows them to visualize their answers in real time and find solutions much faster. GetFeedback also tracks customer satisfaction data so you can easily see problem areas or areas that aren’t working very well and fix them for the future. GetFeedback can be quite expensive if you pay at least $50 per month to use the service, as there are many cheaper options out there for competitors, but you get what you pay for because the surveys you create with this software look like you. paid a lot and it looks really attractive to customers.

Pros & Cons

When it comes to finding the right Survey tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is GetFeedback, and as you may have guessed from the title, this review will tell you more about GetFeedback’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

GetFeedback Pros : Key Benefits

– Create beautiful customer surveys that reflect your brand

– Distribute surveys via email, website widget, or auto-trigger from Salesforce

– Increase engagement with mobile-optimized surveys that look great on any device

– Quickly analyze responses with built-in summary reports and real-time analytics dashboards

– Embed survey questions in emails with the one-touch email builder to increase engagement

– Trigger workflows and alerts based on feedback to close the loop and improve customer relationships

– Send customer feedback directly to the Salesforce customer card so your team can take action

GetFeedback Cons

– Con : Not always the cheapest option : Survey Software average cost is $ 40,24 .
– Con : Custom integrations can come at a price.
 

Visit Website  
 

GetFeedback Features

Here is the list of the main features of this computer software :

– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– CES Survey Structure
– CRM
– CSAT Survey Structure
– Campaign Management
– Chat/Messaging
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Conditional Logic
– Customer Database
– Customer Experience Management
– Customer Journey Mapping
– Customer Segmentation

Main function & Pro Features

– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– CES Survey Structure
– CRM
– CSAT Survey Structure
– Campaign Management
– Chat/Messaging
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Conditional Logic
– Customer Database
– Customer Experience Management
– Customer Journey Mapping
– Customer Segmentation

GetFeedback Integrations

GetFeedback integrates with more than 31 applications & plugins like Tumblr, Woopra and ClickFunnels (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 GetFeedback integrations

– Slack
– Salesforce Sales Cloud
– Google Analytics
– Jira
– Zapier
– Zendesk
– Campaign Monitor
– Adobe Analytics
– Salesforce Platform
– Contentsquare
– Optimizely
– Salesforce.org Nonprofit Cloud
– Chattermill
– Tealium Customer Data Hub
– Alida CXM & Insights Suite
– Decibel
– Google Analytics
– Segment
– KISSmetrics
– Unbounce
– Salesforce Sales Cloud
– Desk.com
– Campaign Monitor
– Salesforce App Cloud

GetFeedback Pricing

The GetFeedback pricing plan starts from $ 50 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

GetFeedback offers several pricing plans :

– Essentials : $ 50,00 per user / per month
– Pro : $ 150,00 per user / per month
– Ultimate : –
– Enterprise : –
– Premium : –

Essentials	Pro	Ultimate	Enterprise	Premium
$50,00	$150,00	–	–	–
Per month	Per month	Per month	Per month	Per month
Per user	Per user	Per user	Per user	Per user

 

Visit Website  
 
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 50,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

GetFeedback is a cloud-based Survey platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

getfeedback is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Mobile Web).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian, Finnish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 (415) -942-5981

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use GetFeedback ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom, Canada …

This web-based application is recommended for trades : PR, Marketing, Sales …

This cloud software is used in the sectors : Software, Immovable …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Mercari, Honeywell, Toyota, Carrefour, Headspace, Taskus, Abbvie Inc …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

GetFeedback Screenshots & Images : UI, dashboard …

Videos

Video #1

 
Video #2

 

GetFeedback Reviews

Here is our opinion on GetFeedback : this is a great survey software to recommend .

GetFeedback User Reviews & Ratings

Online and customer reviews of GetFeedback software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 4,4/5
Functionality : 4,6/5
Usefulness : 4,4/5
Ease of use : 4,4/5

User rating Excellent : 77%
User rating Very Good : 23%
User rating Average : 3%
User rating Poor : 0%
User rating Terrible : 1%

The main benefits of Getfeedback are its ease of use, responsiveness and flexibility.

Popularity on social networks : 5344 followers on LinkedIn

Your Customer Review on GetFeedback

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend GetFeedback ? What is your likelihood to renew ?
 

Visit Website  
 

FAQs

Why use a Survey Software ?

Questionnaire software (surveys – forms – surveys) is used by various companies to collect data on all kinds of groups: employees, customers (new and old) or consumers. Questionnaire software allows you to carry out polls and surveys through the creation of questionnaires and forms.

According to various sources, most used business software are : Qualtrics (market share : 28,60%), SurveyMonkey (24,60%), Qualaroo (14,60%), Google Forms (4,80%), PollDaddy (3,70%), FormAssembly (1,90%), IBM SPSS Data Collection (0,70%), SurveyTracker (0,40%), Zoho Survey (0,40%), Wufoo (0,40%), Google Surveys (0,40%), Qeryz (0,30%), JotForm (0,30%), EmailMeForm (0,10%), Wootric (0,10%), GetFeedback (0,10%), 123ContactForm (0,10%), Akkroo (0,10%), Typeform (0,10%), Apptentive (0,10%)

Main functions are : Creation of polls, Security, Distribution, Reports and Analytics, Targeted surveys, Data

Main characteristics are : Surveys surveys, Online survey, online survey, online survey, internet survey, market research, create questionnaire survey, online survey, satisfaction survey, Online questionnaires, internet opinion polls, market research, create a questionnaire, satisfaction survey, Data, Customization of tables, Questionnaire options, Publication and distribution of online questionnaire, Account manager, SAAS software, Polls surveys, beautiful surveys, online surveys, free online survey, easy infographic survey, beautiful surveys, online surveys, free online survey, easy infographic survey, MarTech

Survey Software Average Price : from $ 12,42 to $ 99,00 with an average price of $ 40,24 . We have identified more than 327 competitors on the market.

Company details

Developed by SURVEYMONKEY, Inc. (@GetFeedback on Twitter)
About GetFeedback.com: GetFeedback is a modern online survey software application that enables anyone to create visually appealing, branded, mobile-ready surveys in minutes. If you can use Powerpoint or Keynote, you’ll be a pro in no time. The best part is that GetFeedback automatically formats your survey to perfection for those taking it on smartphones, tablets, and browsers. View data in real time within GetFeedback or map it directly to Salesforce.

HQ location : USA
Founded in 2013 by Sean Whiteley
Total revenue : $3.4M

Industry : B2B SaaS company
Software Category : Marketing & Webmarketing Software > Marketing Intelligence Software > Survey Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit getfeedback.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on GetFeedback is independent in order to highlight the strengths and weaknesses of this Survey Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

GetFeedback Alternatives

If you’re understanding the drawbacks and you’re looking for a GetFeedback alternative, there are more than 76 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare GetFeedback Pricing Against Competitors

Software	Starting Price	Billed	Free Trial
GETFEEDBACK	$	Per month / user	Yes
QUALTRICS CORE XM	$	Per month / user	No
SURVEYMONKEY	$25	Per month / user	Yes
QUESTIONPRO	$129	Per month / user	Yes
SOGOSURVEY	$25	Per month / user	Yes
ALCHEMER	$49	Per month / user	Yes
SURVEYGIZMO	$25	Per month / user	Yes
SURVEYSPARROW	$19	Per month / user	Yes
SURVIO	$18,33	Per month / user	No
SMARTSURVEY	$	Per month / user	Yes

 

Top 10 Alternatives & Competitors to GetFeedback

– SurveyMonkey
– Alchemer
– Customer Thermometer
– Typeform
– Survicate
– Eval Go
– Survio
– Mobiess Insight
– Peoplepulse
– Webscape

Free Alternatives to GetFeedback

– QuestionPro
– SoGoSurvey
– SurveySparrow

SaaS alternatives

SurveyMonkey : It is an online service that gives you all the tools you need to quickly create a survey, distribute it to a target audience such as existing or potential customers, and review the survey results.

Typeform : Create next-generation online forms, surveys, quizzes, landing pages and more with Typeform

Inspectlet : Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See all mouse movement, scrolling, clicks, and keystrokes on your site. You’ll never have to wonder how visitors use your site again.

FullStory : FullStory’s unrivaled analytics engine automatically indexes every digital interaction with your site or app, empowering teams to measure, validate, and act on every experience at scale.

LogRocket : LogRocket helps product teams create better experiences for their users. By recording video of user sessions along with logs and network data, LogRocket reveals UX issues and reveals the root cause of every error.

You can also take a look at other business apps, like our FastSpring review and our BrightEdge review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Marketing & Webmarketing Software and Marketing Intelligence Software to find out which one is right for your needs. Discover how these Survey Software compare to GetFeedback when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Survey Software