HelpDocs
HelpDocs : Reviews, Pricing, Features & AlternativesHelpDocs is a Knowledge Base Software. Price : $ 49,00. Review HelpDocs : Overview & Pricing
HelpDocs Overview : Features, Pricing, Reviews & Alternatives
HelpDocs is a Knowledge Base Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
HelpDocs is listed as a Knowledge Base Software and Document Management Software for companies and is used for IT and devops Content management system (CMS) Knowledge base …
HelpDocs price starts from $ 49,00 per month .
Educate your users with an extremely simple knowledge base designed for teams like yours.
A scalable and customizable knowledge base
What is HelpDocs ?
Educate your users with a very simple knowledge base designed for teams like yours. It’s easy to create a great self-service knowledge base experience for your customers and your team.
Hello, we are HelpDocs. We create software so you can help your customers help themselves. On the surface, you might think we’re just another knowledge base product. And yes, it is true that we create knowledge base software. But we have also grown into a company made up of people who love what they do.
Pros & Cons
When it comes to finding the right Knowledge Base tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is HelpDocs, and as you may have guessed from the title, this review will tell you more about HelpDocs’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
HelpDocs Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
HelpDocs Cons
– Con : Not always the cheapest option : Knowledge Base Software average cost is $ 131,83 .
– Con : Custom integrations can come at a price.
HelpDocs Features
Here is the list of the main features of this computer software :
– SaaS software
– Cloud Services
– Access Control
– Security
– Collaboration
– Knowledge Base Management
– Search/Filter
– Knowledge Management Features
Main function & Pro Features
– SaaS software
– Cloud Services
– Access Control
– Security
– Collaboration
– Knowledge Base Management
– Search/Filter
– Knowledge Management Features
HelpDocs Integrations
HelpDocs integrates with more than 12 applications & plugins like Disqus, Segment and Google Analytics (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 HelpDocs integrations
– Google Analytics
– Segment
– Disqus
– Hotjar
– StatusPage.io
– FullStory
– Lucidchart
– Drift
– Front
– Google Analytics
HelpDocs Pricing
The HelpDocs pricing plan starts from $ 49,00 per month, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
HelpDocs offers several pricing plans :
– Standard : $ 49,00 per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
HelpDocs is a cloud-based Knowledge Base platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
helpdocs is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use HelpDocs ?
This software package is tailored to business needs : SME, Startup …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
HelpDocs Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
HelpDocs Reviews
Here is our opinion on HelpDocs : this is a simple knowledge base software to consider .
HelpDocs User Reviews & Ratings
Online and customer reviews of HelpDocs software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on HelpDocs
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend HelpDocs ? What is your likelihood to renew ?
FAQs
Why use a Knowledge Base Software ?
Knowledge base software is a tool that helps users create and manage a support website where customers can search for issues and find answers on their own. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website.
According to various sources, most used business software are : ScreenSteps (market share : 0,10%)
Main functions are : Website management, CMS integration, Reports, Multilingual support, 24/7 accessibility, Import – Export data
Main characteristics are : knowledge base, help authoring, document management, knowledge management, knowledge base, adobe robohelp, robohelp, new robohelp, help authoring tool, responsive html5 template, media authoring tool, html5 one-click publishing, one-click clicks, html5 publishing, contextual help, adobe help authoring tool, adobe hr, adobe robohelp 2015, adobe robohelp 2015, adobe hr 2017, adobe robohelp 2019, adobe hr 2019, sales, salesforce integration, manager relationship management, Gmail integration, CRM, Salesforce integration, knowledge base software, knowledge management software
Knowledge Base Software Average Price : from $ 2,00 to $ 499,00 with an average price of $ 131,83 . We have identified more than 22 competitors on the market.
Company details
Developed by HELPDOCS, Inc. (@HelpDocs on Twitter)
HQ location : United Kingdom
Founded in 2016 by Jake Peters
Total revenue : $165.2K
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Base Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit helpdocs.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on HelpDocs is independent in order to highlight the strengths and weaknesses of this Knowledge Base Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
HelpDocs Alternatives
If you’re understanding the drawbacks and you’re looking for a HelpDocs alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to HelpDocs
– Adobe RoboHelp
– Groove
– Oracle WebCenter
– Elevio
– PHPJabbers Knowledge Base Builder
– AnswerHub
– HelpConsole
– ScreenSteps
– PHPKB
– Helpman
SaaS alternatives
MediaWiki : It is a server-based free software. It is an extremely powerful and scalable software and feature-rich wiki implementation that uses PHP to process and display data stored in a database, such as MySQL.
Slite : Slite is the easiest way for teams to write together. From meeting notes, manuals, guides, specs to anything your team needs, written down and retrievable in just a few clicks.
Feedly : With Feedly, you can organize industry publications, expert blogs, news sites, YouTube channels, Twitter feeds, and more in one place. Follow the topics and trends that interest you, without feeling overwhelmed.
Nuclino : Create collaborative documents in real time and instantly connect them like a wiki. Use the tree, table, and graph views to visually explore and organize your knowledge. It’s ideal for meeting notes, product requirements, documents, decisions, and more.
Freedcamp : It is a desktop, mobile, and web collaboration and project management system for teams.
You can also take a look at other business apps, like our Formpiper review and our HelpSite.io review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Base Software compare to HelpDocs when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !