Hiver
Hiver : Reviews, Pricing, Features & Alternatives
$12.00
Hiver is a Task Management Software. Price : $12 (free trial available). Review Hiver : Overview & Pricing
Hiver Overview : Features, Pricing, Reviews & Alternatives
Hiver is a Task Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Hiver is listed as a Task Management Software and Productivity Software for companies and is used for Collaboration & Customer Service …
Hiver price starts from $ 12 per user and per month (free trial available).
Hiver is email management software that turns your Gmail into a simple and powerful customer service and collaboration tool.
Streamline management of your shared inboxes
What is Hiver ?
Winter is an email collaboration that allows you to manage your shared inboxes using your Gmail accounts. If you use shared inboxes within your company, such as support, help desk, or sales teams, you can access, delegate, and track emails sent and received from these accounts from within Gmail. Winter retains the same structure as your previous team inboxes, but allows you to manage them from one place, helping to improve efficiency and drive collaboration, both within teams and across your company. Winter also allows you to assign owners to emails, as well as add and track the status of each email. It provides an overview of your team’s workflow and activities and allows you to keep track of which team member is working on which emails. Winter’s knowledge of performance helps him find areas where he can improve.
Winter helps over 1,500 businesses, from new-age unicorns to traditional businesses, deliver a better customer experience. Companies like Canva, HubSpot, Flexport, Pluralsight, Oxford Business Group and Upwork, among others, are powered by Winter.
Winter has all the powerful features of a helpdesk, but the simplicity of Gmail. Here are some:
Auto-Assign – Automatically assign emails to your team in a circular fashion for faster responses.
Winter is a collaboration software developed by GrexIt, Inc.,
Winter is a Gmail extension that allows teams to manage shared inboxes, such as @Support or @Sales directly from their Gmail inbox. With Winter, teams will be able to efficiently access, delegate, and track shared inbox emails.
Winter is a Gmail extension that allows teams to manage shared inboxes, such as @Support or @Sales directly from their Gmail inbox. With Winter, teams will be able to efficiently access, delegate, and track shared inbox emails.
Winter will not interfere with your daily tasks. It injects little buttons and sections where needed, working around Gmail’s existing design to add value, rather than complicate the interface.
Winter is an email collaboration platform that helps you manage shared inboxes like support@ or info@, right from Gmail. Enhance your Gmail to work for teams like customer service, finance, account management, and operations-basically any team that collaborates on email.
Winter is a tool that turns your Gmail account into a simple and powerful collaboration tool.
Effortless email delegation and shared inbox management – say goodbye to email clutter.
Hiver is email management software that turns your Gmail into a simple and powerful tool for collaboration and customer support. Hiver allows you to easily manage shared email accounts like support@company.com and sales@company.com, right from your Gmail. Winter takes a few minutes to get up and running, and since it works from within Gmail, there’s virtually nothing to learn.
Winter is a Gmail-centric customer service solution that helps teams across your organization collaborate on shared inboxes like services@, orders@, support@.
With over 1,500 customers in 30 different countries, it’s an easy and natural way for teams to manage email communication with customers because it works right in Gmail. Hiver helps customer support teams collaborate better and ensure all queries are answered on time by the right people.
Hiver Review : Pros & Cons
Pros & Cons
When it comes to finding the right Task Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Hiver, and as you may have guessed from the title, this review will tell you more about Hiver’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Hiver Pros : Key Benefits
– Provide great customer service right from Gmail
– Assign customer cases to your entire team with a single click. Track each request in real time
– Assign tasks and improve team accountability
– Winter is a customer service solution that works in Gmail.
– With Hiver, you don’t have to switch between Gmail and a ticketing system to manage your customer service. Hiver gives you everything you need to manage customer emails and collaborate with your team, all without the complexities of a ticketing system.
– Eliminate tedious customer service work with automations
– Completely remove internal emails. Use email notes to collaborate with your team members.
– With Winter, you can easily assign an email as a task to your teammate in just a few clicks. Winter also allows you to filter tasks by their completion status (unassigned, open, closed, and pending) and who is doing what. This way, you can track the progress of tasks and hold your teammates accountable.
– Measure what matters with Analytics
– Teams can collaborate on shared inboxes like support@ and orders@ from their Gmail inbox
Hiver Cons
– Con : Custom integrations can come at a price.
Hiver Features
Here is the list of the main features of this computer software :
– Cooperative Writing
– @mentions
– Project Management
– Access Controls/Permissions
– Group Calendars
– Activity Tracking
– Audio Video Conferencing
– Alerts / Escalation
– Version Control
– Alerts/Notifications
– Knowledge Base
– Assignment Management
– Chat (Messaging)
– Auto-Responders
– Contact Management
– Automated Routing
– Discussion Boards
– Campaign Analytics
– Content Management
– Canned Responses
Main function & Pro Features
– Cooperative Writing
– @mentions
– Project Management
– Access Controls/Permissions
– Group Calendars
– Activity Tracking
– Audio Video Conferencing
– Alerts / Escalation
– Version Control
– Alerts/Notifications
– Knowledge Base
– Assignment Management
– Chat (Messaging)
– Auto-Responders
– Contact Management
– Automated Routing
– Discussion Boards
– Campaign Analytics
– Content Management
– Canned Responses
Hiver Integrations
Hiver integrates with more than 8 applications & plugins like Maintenance Care, Zapier and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Hiver integrations
– Slack
– Zapier
– Maintenance Care
– Zapier
– Slack
– Gmail
– IFTTT
– Zapier
Hiver Pricing
The Hiver pricing plan starts from $ 12 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Hiver offers several pricing plans :
– Lite : $ 12,00 per user / per month
– Growth : $ 24,00 per user / per month
– Pro : $ 37,00 per user / per month
– Elite : $ 57,00 per user / per month
– Premium : –
| Lite | Growth | Pro | Elite | Premium |
| $12,00 | $24,00 | $37,00 | $57,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Hiver Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 12,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Hiver is a cloud-based Task Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
hiver is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Hiver ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Support & Helpdesk Software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Hiver Screenshots & Images : UI, dashboard …
Hiver Business Software Pricing
Hiver Features & Overview
Hiver Screenshot
Hiver Screenshot
Videos
Video #1
Video #2
Hiver Reviews
Here is our opinion on Hiver : this is a great task management software to trust .
Hiver User Reviews & Ratings
Online and customer reviews of Hiver software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 78%
User rating Very Good : 20%
User rating Average : 2%
User rating Poor : 0%
User rating Terrible : 0%
Winter’s main advantages are its easy-to-follow interface, cost-effective collaboration, and comprehensive functionality.
Popularity on social networks : 5985 followers on Twitter
Your Customer Review on Hiver
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Hiver ? What is your likelihood to renew ?
FAQs
Why use a Task Management Software ?
Task management software focuses strictly on execution, focusing on organization and task management. Thus, these solutions tend to be limited when it comes to budgeting or cost estimating capabilities. Task management software improves personal productivity by organizing work by creating tasks and assigning them to employees.
According to various sources, most used business software are : Any.do (market share : 45,20%), Trello (18,00%), Pivotal Tracker (3,40%), Innotas (2,30%), Liquidplanner (0,60%), Producteev (0,40%), Meistertask (0,20%), ProWorkflow (0,20%), Streamtime (0,20%), Cascade (0,10%), CloudApp (0,10%), TaskRay (0,10%), FunctionFox (0,10%), AgileZen (0,10%)
Main functions are : To-do lists., Audit trails., Mobile support., Integrations., Document control., File synchronization and sharing.
Main characteristics are : Tasks, Maximum 10MB for attachments, Power-ups, Photo wallpapers and stickers, Tasks, document management system, document sharing, corporate social network, Gantt charts, online collaboration, data management product, productivity tool, project management, project collaboration, resource planning, sfdc integration, project planning, project tracking, projects, real time collaboration, real time tracking, custom templates, document collaboration, project manager, document management, office automation and productivity, real-time collaboration, real-time monitoring, SFDC integration, resource scheduling
Task Management Software Average Price : from $ 4,00 to $ 49,00 with an average price of $ 17,09 . We have identified more than 166 competitors on the market.
Task Management Software Review
Company details
Developed by HIVER, Inc. (@hiverhq on Twitter)
About Winter: Winter is email management software that turns your Gmail into a simple and powerful customer support and collaboration tool. Winter lets you easily manage shared email accounts like support@company.com and sales@company.com, right from your Gmail. It takes a few minutes to get started with Winter, and since it works from within Gmail, there’s hardly anything to learn.
HQ location : USA
Founded in 2011 by Niraj Ranjan Rout
Total revenue : $1380000
Fundings : Û 4_300_000
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Productivity Software > Task Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit hiverhq.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Hiver is independent in order to highlight the strengths and weaknesses of this Task Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Hiver Alternatives
If you’re understanding the drawbacks and you’re looking for a Hiver alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Hiver Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HIVER | $14 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| GMELIUS | $7 | Per month / user | Yes |
| FRONT | $19 | Per month / user | Yes |
| CLICKUP | $5 | Per month / user | Yes |
| AIRTABLE | $10 | Per month / user | No |
| GOOGLE WORKSPACE | $6 | Per month / user | Yes |
| WORKPLACE | $4 | Per month / user | Yes |
| LARK | $ | Per month / user | No |
| MICROSOFT TEAMS | $4 | Per month / user | No |
Top 10 Alternatives & Competitors to Hiver
– Zendesk
– Front
– Gmelius
– Intercom
– Freshdesk
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
Free Alternatives to Hiver
– ClickUp
– Airtable
– Lark
You can also take a look at other business apps, like our Freightview review and our Yotpo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Productivity Software to find out which one is right for your needs. Discover how these Task Management Software compare to Hiver when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
