HoduCC
HoduCC : Reviews, Pricing, Features & Alternatives
$400.00
HoduCC is a Call Center Software. Price : $400 (free trial available). Review HoduCC : Overview & Pricing
HoduCC Overview : Features, Pricing, Reviews & Alternatives
HoduCC is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
HoduCC is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center, Call Recording, Contact Center, Auto Dialer, Help Desk, Live Chat, VOIP …
HoduCC price starts from $ 400 per user and per month (free trial available).
HoduCC is a FreeSWITCH-based product that offers contact center software for call centers.
Complete and consolidated contact center software
What is HoduCC ?
HoduCC has a built-in web phone based on Google’s WebRTC technology. HoduCC provides a plugin ready to be integrated into the client’s website to chat with clients. Predictive dialing software is an ideal tool for companies with high volumes of calls. Let’s take the client’s commitment to the organization to the next level. Advanced ACD helps distribute calls evenly among available agents following specific strategies. Help customers by email even if agents are busy with calls on hold. Automation can be an important factor for the efficient use of resources and the improvement of productivity. The call center software has all the necessary features to manage the inbound and outbound call center activity of customers. Contact center software offers advanced social networking features for customer service and organizations.
Omnichannel contact center software that offers optimized end-to-end communication solutions. Its effective use of data in customer journeys enables a seamless experience across all channels. Contact center software easily adapts to your sales and operations needs and offers a wide range of customizations based on your business needs.
Take a look at the main features of this product:
Automatic call distribution Multi-level IVR Real-time analytics and reporting IVR and agent inquiries Quality analytics Skills-based mapping Predictive dialer Single and multi-tenant support WebRTC phone
Launched in 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is known to be profitable and the best provider of solutions which in turn make your business successful. With a dedicated focus on world-class product development, HoduSoft has become one of the leading VoIP solution providers for businesses. With a wide range of products, HoduSoft also guarantees the best returns on technology investments.
HoduCC – Complete and consolidated call center software. It guarantees to provide the best call center software that is most suitable for all types of call centers. Being one of the leading providers of VoIP (Voice over Internet Protocol) solutions in the world, HoduSoft ensures that this call center system offers intelligence, security and advanced features. Highlights: Predictive Dialer, Skills Based Mapping, Auto Call Distribution, WebRTC Phone, Auto Dialer, Single and Multi-tenant, Tiered IVR, Real-time Analytics and Reporting HoduCC has been designed to ensure user loyalty is built and customer expectations are met. Regardless of the size of your company, HoduCC is also the most affordable contact center software for small businesses. MAIN FEATURES -Predictive dialer -Skills-based mapping -Automatic call distribution -Email -Autodialer -WebRTC phone -Voice -Chat -Video call -Social networks ADDITIONAL MODULES -Survey module (IVR and agent) -Quality analysis (QA) ) – SMS Delivery CRM Integrations: Zoho PhoneBridge Salesforce Zendesk SMS Integrations: Twillio Telnyx
HoduCC Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is HoduCC, and as you may have guessed from the title, this review will tell you more about HoduCC’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
HoduCC Pros : Key Benefits
– predictive Marker,
– automatic call distribution,
– skills-based mapping,
– auto Dialer,
– WebRTC Phone,
– multilevel SVI,
– Analysis and reports in real time.
– Single and multi-tenant,
HoduCC Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
HoduCC Features
Here is the list of the main features of this computer software :
– Outbound Call Center
– API
– Live Chat
– Activity Dashboard
– Queue Management (Calls)
– Agent Interface
– Call Monitoring
– Alerts / Escalation
– Inbound Call Center
– Answering Machine Detection
– Progressive Dialer
– Archiving & Retention
– IVR Support
– Auto-Dialer
– Concurrency Support
– Automated Routing
– Predictive Dialer
– Automatic Call Distribution
– Auto Call Recording
– Blended Call Center
Main function & Pro Features
– Outbound Call Center
– API
– Live Chat
– Activity Dashboard
– Queue Management (Calls)
– Agent Interface
– Call Monitoring
– Alerts / Escalation
– Inbound Call Center
– Answering Machine Detection
– Progressive Dialer
– Archiving & Retention
– IVR Support
– Auto-Dialer
– Concurrency Support
– Automated Routing
– Predictive Dialer
– Automatic Call Distribution
– Auto Call Recording
– Blended Call Center
HoduCC Integrations
HoduCC may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
HoduCC Pricing
The HoduCC pricing plan starts from $ 400,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
HoduCC offers several pricing plans :
– Standard : $ 400,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $400,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Yes : 30 days
Free plan : No information
Freemium : No information
Starting price : $ 400,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
HoduCC is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
hoducc is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use HoduCC ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Company …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
HoduCC Screenshots & Images : UI, dashboard …
HoduCC Business Software Pricing
HoduCC Features & Overview
HoduCC Screenshot
Videos
Video #1
Video #2
HoduCC Reviews
Here is our opinion on HoduCC : this is a great call center software to recommend .
HoduCC User Reviews & Ratings
Online and customer reviews of HoduCC software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,4/5
Functionality : 4,5/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 0%
User rating Very Good : 100%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Predictive dialer Auto dialer Skills-based mapping WebRTC phone Automatic Call Distribution (ACD) Real-time analytics and reporting Email chat Video call SMS
Popularity on social networks :
Your Customer Review on HoduCC
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend HoduCC ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by HODUSOFT PVT LTD, Inc.
About Hodusoft: Founded in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is known to be profitable and the best solution provider which in turn makes your business successful. With a dedicated focus on developing world-class products, HoduSoft has become a leading provider of VoIP solutions for businesses. With a wide range of products, HoduSoft also guarantees the best returns on technology investments.
HQ location : India
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit hodusoft.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on HoduCC is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
HoduCC Alternatives
If you’re understanding the drawbacks and you’re looking for a HoduCC alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to HoduCC
– XCALLY
– Ameyo
– 3CX
– Five9
– Kixie PowerCall
– Freshdesk Contact Center
– InContact
– Ozonetel
– Knowlarity
– Ameyo
You can also take a look at other business apps, like our Teamable review and our QuanticMind review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to HoduCC when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
