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iCallify : Reviews, Pricing, Features & Alternatives

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iCallify is a Call Center Software (free trial available). Review iCallify : Overview & Pricing

7.2 Expert Score
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iCallify Overview : Features, Pricing, Reviews & Alternatives

iCallify is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

iCallify is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Auto Dialer, Call Tracking, Email, Unified Communications …

iCallify prices are available on demand (free trial available).

Icallify is smart call center software designed to benefit all businesses, regardless of industry.

What is iCallify ?

iCallify – Smart Call Center Software is one of the most popular products offered by iNatrix. iCallify is developed using advanced technologies along with the predictive sphere of artificial intelligence. This call center software has smart features along with the standard features available in other call center solutions. Therefore, it is truly a smart call center software solution. This smart call center software is designed to benefit all businesses, regardless of industry. This call center software has features to power different campaigns in different call centers and companies. For more details or to book a free demo to explore the different features of iCallify, email us at contact@inextrix.com

iCallify is smart call center software built on cutting-edge technology and smart algorithms. It supports omnichannel communication, so it is also an omnichannel smart call center solution. Any large-scale business, regardless of industry, can use this call center software. It can be configured in the cloud or on local servers. It is available with flexible payment models. Some of the key features available in this software are listed below: – Dashboards – Live Statistics – Predictive Dialer – Progressive Dialer – Preview Dialer – Auto Dialer – Manual Dialer – Advanced Call Routing – Circular Call Routing – Call Routing calls with the least talk time – Random call routing – Fixed agent – Minimum call routing – Call group – Soundboard avatars – Advanced blacklist – Advanced DNC – Design cube – Remote agent support – Reports – Y many more Free Demo and Risk Free Trial available for this smart call center software. For more details visit https://inextrix.com/icallify

iCallify Review

iCallify Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is iCallify, and as you may have guessed from the title, this review will tell you more about iCallify’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

iCallify Pros : Key Benefits

– Smart Contact/Call Center software supports single-tenant and multi-tenant services

– Increase your sales with integrated campaign and lead management, multiple bookmarks, and a real-time dashboard

– Power the conversation with omnichannel functionality, soundboard, web phone and more

– Improve the customer experience with IVR, agent triage, fixed agent, CRM integration and many more

– Increase brand awareness using the streaming feature, integrate third party sites/platforms/apps and much more

iCallify Cons

– Con : Custom integrations can come at a price.
 

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iCallify Features

Here is the list of the main features of this computer software :

– Contact Management
– Customer Management
– Data Import
– External Integrations
– Marketing Automation
– Multi-User
– SMS
– Custom Data Forms
– Resource Management
– Software Integration
– Automatic Call Distribution
– Call Monitoring
– Interactive Voice Response
– Analytics
– Dashboard
– Data Visualization
– File Transfer
– Lead Management
– Notifications
– Social-Media Integration

Main function & Pro Features

– Contact Management
– Customer Management
– Data Import
– External Integrations
– Marketing Automation
– Multi-User
– SMS
– Custom Data Forms
– Resource Management
– Software Integration
– Automatic Call Distribution
– Call Monitoring
– Interactive Voice Response
– Analytics
– Dashboard
– Data Visualization
– File Transfer
– Lead Management
– Notifications
– Social-Media Integration

iCallify Integrations

iCallify may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

iCallify Pricing

The iCallify pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

iCallify offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

iCallify is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

icallify is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …

Hotline : Yes

Training options : …

Industry & Customers

Who use iCallify ?

This software package is tailored to business needs : Public Administration, Large Companys, SME …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Non Profit …)

iCallify Screenshots & Images : UI, dashboard …

iCallify Review

iCallify Business Software Pricing

iCallify Features

iCallify Features & Overview

iCallify Screenshot

iCallify Screenshot

Videos

Video #1

YouTube video

 

iCallify Reviews

Here is our opinion on iCallify : this is a well known call center software to test .

iCallify User Reviews & Ratings

Online and customer reviews of iCallify software are quite plentiful and overall postitive :

Overall rating : 3,6/5

Value for money : 3,6/5
Functionality : 3,6/5
Usefulness : 3,6/5
Ease of use : 3,6/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on iCallify

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend iCallify ? What is your likelihood to renew ?
 

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FAQs

Why use a Call Center Software ?

Sales outsourcing software is commercial software suitable for managing sales providers.

Main functions are : Business management

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Call Center Software Review

Call Center Software Review

Company details

Developed by INEXTRIX TECHNOLOGIES PVT. LTD, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit inextrix.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on iCallify is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

iCallify Alternatives

If you’re understanding the drawbacks and you’re looking for a iCallify alternative, there are more than 6 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to iCallify

– Freshdesk Contact Center
– InContact
– Ozonetel
– Knowlarity
– Ameyo
– CallCenterHosting

You can also take a look at other business apps, like our icall suite review and our iC360 review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to iCallify when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Center Software

 

7.2Expert Score
iCallify Review
iCallify is a well known call center SaaS software to test for your company or business.
Ease of use
7.2
Functionnality
7.2
Integrations
7.2
Customer support
7.2
Value for money
7.2
PROS
  • Smart Contact/Call Center software supports single-tenant and multi-tenant services
CONS
  • Custom integrations can come at a price
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