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IMIconnect : Reviews, Pricing, Features & Alternatives
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IMIconnect is a Communications Software. Price : $199 (free trial available). Review IMIconnect : Overview & Pricing

9.8 Expert Score
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IMIconnect Overview : Features, Pricing, Reviews & Alternatives

IMIconnect is a Communications Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

IMIconnect is listed as a Communications Software for companies and is used for Cloud Communication Platform …

IMIconnect price starts from $ 199 per user and per month (free trial available).

Smarter interactions. richer experiences. A technology company that creates richer connections between global companies and their customers. We provide cloud communications software and services that manage critical business interactions with customers at scale.

Cloud business communication platform

What is IMIconnect ?

IMIconnect is an Enterprise CPaaS platform that enables businesses to automate multi-channel customer journeys. Leverage the drag and drop editor with powerful building blocks (nodes) to automate customer journeys in minutes. Flexibly extend the functionality of each node using your own JavaScript code. Reach customers around the world with fast, reliable international voice and SMS routes while managing the underlying routing complexities. Leverage pre-built integrations with CRM, marketing, and contact center systems to consume events, process data, or trigger actions.

IMIconnect Review

IMIconnect Review : Pros & Cons

Pros & Cons

When it comes to finding the right Communications tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is IMIconnect, and as you may have guessed from the title, this review will tell you more about IMIconnect’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

IMIconnect Pros : Key Benefits

– Multi-Channel Messaging: Multi-channel customer communications across Telco, Social and OTT channels including SMS, Voice, RCS, Push, In-app, Apple Business Chat, Facebook Messenger, Twitter DM, WhatsApp, Email, WeChat, etc.

– Workflow Builder: Visual drag-and-drop workflow builder to iteratively orchestrate, automate, and refine customer journeys across communication channels and business systems quickly and easily.

– Self-service custom integrations – Easily integrates with existing business systems and applications, whether they are modern REST/SOAP-compliant systems or proprietary systems developed in-house, and enables end-to-end automation.

– Intelligent routing: intelligent routing of messages based on cost, priority or availability and customer preferences to reduce communication costs, satisfy customer preferences and comply with contact policies

– Scalable Cloud Platform – One-click deployment with automated elastic scaling to support peak transaction volumes typical of enterprise customer engagement scenarios.

– Service Management and Monitoring: Centrally manage all communications with your customers with real-time reports on service status, delivery rates, throughput, and latency.

IMIconnect Cons

– Con : Custom integrations can come at a price.

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IMIconnect Features

Here is the list of the main features of this computer software :

– Call Center Management
– Call Recording
– Call Routing
– Call Transfer
– Chat/Messaging
– IVR / Voice Recognition
– Monitoring
– Multi-Channel Communication
– Real Time Reporting
– Text to Speech

Main function & Pro Features

– Cloud Services

IMIconnect Integrations

IMIconnect may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

IMIconnect Pricing

The IMIconnect pricing plan starts from $ 199,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

IMIconnect offers several pricing plans :

– Starter : $ 199,00 per user / per month
– Company : –
– Professional : –
– Enterprise : –
– Premium : –

Starter Company Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

IMIconnect Pricing Plan

IMIconnect Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 199,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

IMIconnect is a cloud-based Communications platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

imiconnect is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use IMIconnect ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)

IMIconnect Screenshots & Images : UI, dashboard …

IMIconnect Review

IMIconnect Business Software Pricing

IMIconnect Features

IMIconnect Features & Overview

IMIconnect Screenshot

IMIconnect Screenshot


Video #1

YouTube video

Video #2

YouTube video


IMIconnect Reviews

Here is our opinion on IMIconnect : this is a great communications software to advise .

IMIconnect User Reviews & Ratings

Online and customer reviews of IMIconnect software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 3,9/5
Functionality : 4,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 310 followers on LinkedIn

Your Customer Review on IMIconnect

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend IMIconnect ? What is your likelihood to renew ?

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Why use a Communications Software ?

Communications Software can improve business productivity.

Main functions are : High availability, Role-Based Access Control, integrations …

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Communications Software Review

Communications Software Review

Company details

Developed by IMIMOBILE, Inc.
HQ location : England
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Communications Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on IMIconnect is independent in order to highlight the strengths and weaknesses of this Communications Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

IMIconnect Alternatives

If you’re understanding the drawbacks and you’re looking for a IMIconnect alternative, there are more than 10 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare IMIconnect Pricing Against Competitors

Software Starting Price Billed Free Trial
IMICONNECT $ Per month / user Yes
CONTUS MIRRORFLY $ Per month / user No
MESSAGEBIRD $50 Per month / user Yes
RINGCAPTCHA $ Per month / user Yes
VOXIMPLANT $100 Per month / user No
CONNECTYCUBE $39 Per month / user Yes
DIRECT7 NETWORKS $0,01 Per month / user No
MQTTCHAT $5 Per month / user Yes
$ Per month / user
$ Per month / user


Top 10 Alternatives & Competitors to IMIconnect

– Webex
– Bitrix24
– Twilio
– 3CX
– GoToConnect
– SMS-iT
– CONTUS MirrorFly
– MessageBird
– RingCaptcha
– Voximplant

You can also take a look at other business apps, like our Imperva Sonar review and our Inspera Assessment review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software to find out which one is right for your needs. Discover how these Communications Software compare to IMIconnect when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare Communications Software


9.8Expert Score
IMIconnect Review
IMIconnect is a great communications SaaS software to advise for your company or business.
Ease of use
Customer support
Value for money
  • Multi-Channel Messaging: Multi-channel customer communications across Telco, Social and OTT channels including SMS, Voice, RCS, Push, In-app, Apple Business Chat, Facebook Messenger, Twitter DM, WhatsApp, Email, WeChat, etc.
  • Custom integrations can come at a price

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