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Interactive Contact Center

Interactive Contact Center : Reviews, Pricing, Features & Alternatives

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Interactive Contact Center is a Communications Software. Review Interactive Contact Center : Overview & Pricing

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Interactive Contact Center Overview : Features, Pricing, Reviews & Alternatives

Interactive Contact Center is a Communications Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Interactive Contact Center is listed as a Communications Software for companies and is used for Communications …

Interactive Contact Center prices are available on demand .

Inbound and Outbound Call Center Software Solution

What is Interactive Contact Center ?

Inbound and Outbound Call Center Software Solution

Interactive Contact Center Review

Interactive Contact Center Review : Pros & Cons

Pros & Cons

When it comes to finding the right Communications tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Interactive Contact Center, and as you may have guessed from the title, this review will tell you more about Interactive Contact Center’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Interactive Contact Center Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Interactive Contact Center Cons

– Con : Not always the cheapest option : Communications Software average cost is $ 164,43 .
– Con : Custom integrations can come at a price.
 

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Interactive Contact Center Features

Here is the list of the main features of this computer software :

– SaaS software

Main function & Pro Features

– Cloud Services

Interactive Contact Center Integrations

Interactive Contact Center may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Interactive Contact Center Pricing

The Interactive Contact Center pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Interactive Contact Center offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Interactive Contact Center is a cloud-based Communications platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

interactive-contact-center is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Spanish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Interactive Contact Center ?

This software package is tailored to business needs : SME …

This web-based application is recommended for trades : Administrative …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)

Interactive Contact Center Screenshots & Images : UI, dashboard …

Interactive Contact Center Review

Interactive Contact Center Business Software Pricing

Interactive Contact Center Features

Interactive Contact Center Features & Overview

Interactive Contact Center Screenshot

Interactive Contact Center Screenshot

Videos

This video is no longer available  

Interactive Contact Center Reviews

Here is our opinion on Interactive Contact Center : this is a fluid communications software to experiment .

Interactive Contact Center User Reviews & Ratings

Online and customer reviews of Interactive Contact Center software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Interactive Contact Center

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Interactive Contact Center ? What is your likelihood to renew ?
 

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FAQs

Why use a Communications Software ?

Communications (Email – Telephony) software is a type of software that allows users to collaborate with their team members through direct messages, group chats, and audio and video conferencing.

According to various sources, most used business software are : Broadsoft (market share : 0,40%), Qumu (0,40%), ON24 (0,30%), IBM Sametime (0,20%), MediaPlatform (0,10%), BlueJeans (0,10%), TalkPoint (0,10%)

Main functions are : File sharing, Internal chat, Video conference, Screen sharing, Group messaging, Historical

Main characteristics are : meetings, outlook extension, meeting recording, remote desktop control, screen sharing, video calls, video conferencing, voice calls, active directory integration, chat rooms, social media and communications, video calls, voice calls, active integration Directory, real-time collaboration, social network, video chat, video conferencing, chat clients, social networkingbusiness, social media & communications, real-time collaboration, webinar, chat clients, video conferencing, carddav, contacts, file transfer protocol, imap, ldap

Communications Software Average Price : from $ 0,50 to $ 560,00 with an average price of $ 164,43 . We have identified more than 1813 competitors on the market.

Communications Software Review

Communications Software Review

Company details

Developed by ISI COM, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Communications Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Interactive Contact Center is independent in order to highlight the strengths and weaknesses of this Communications Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Interactive Contact Center Alternatives

If you’re understanding the drawbacks and you’re looking for a Interactive Contact Center alternative, there are more than 311 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Interactive Contact Center

– Amazon Chime
– IBM Sametime
– MaestroConference
– ezTalks
– Apache OpenMeetings
– MeetingBurner
– Drum Meeting
– Unlimited Conferencing
– Calliflower
– Speakeasy

You can also take a look at other business apps, like our Inboxman review and our Incentives Solutions PRO review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software to find out which one is right for your needs. Discover how these Communications Software compare to Interactive Contact Center when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Communications Software

 

6Expert Score
Interactive Contact Center Review
Interactive Contact Center is a fluid communications SaaS software to experiment for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
Interactive Contact Center
Interactive Contact Center
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